IT for leisure and hospitality industry

Hilton hotel chain powers robot concierge with IBM Watson

The Hilton Worldwide hospitality chain is trialling a robot concierge named Connie, backed by IBM's cognitive computing programme Watson Continue Reading

HR technology heads to cloud in Finland

Computer Weekly talked to Finnish experts about Finnish enterprises moving to cloud-based HR IT systems Continue Reading

CW Europe: February 2016

In Europe cloud is restricted and hybrid setups make use of local compute and storage. Continue Reading

Five CIO tips for building an IT strategy in the digital age

CIOs and strategy experts share their experiences of creating an IT strategy that makes the most of the digital revolution Continue Reading

Crunch time for Australian CIOs as analytics platforms drive strategy in 2016

CIOs in Australia and elsewhere will be expected to deploy technologies that promise to help them get more from the information they own Continue Reading

PwC acquires Polish cloud consultancy for European operation

PwC is buying Poland-based IT services firm Outbox to build its cloud skills and resources across Europe Continue Reading

Police take action against cyber extortion gang DD4BC

Police have made one arrest and gathered evidence in searches of properties in an international operation aimed at cyber extortion gang DD4BC Continue Reading

Fears of software skills shortage in Germany and the Netherlands

Organisations in Germany and the Netherlands are struggling to fill positions for software developers as they digitise Continue Reading

CIO interview: Chris Hewertson, CTO at hotel group GLH

Chris Hewertson combines the responsibilities of a chief technology officer and CIO with the aim of customer-focused technology transformation Continue Reading

Russian big data in early stages

The use of big data technologies in Russia is still embryonic and the economic slowdown is stalling developments Continue Reading

Cyber attacks an increasing concern for Asean countries

Organisations in the Association of Southeast Asian Nations are increasingly the targets for cyber criminals, according to a report focused on the region Continue Reading

India’s HCL opens Estonian operation to support Nordic customers

HCL Technologies opens an Estonian delivery centre which will support customers across Europe, including those in the Nordic region Continue Reading

Wetherspoon pub chain warns customers of data breach

Discovery of a data breach at JD Wetherspoons comes hard on the heels of a breach at TalkTalk, underlining the importance of keeping customer data safe Continue Reading

Data breach hits Hilton Worldwide hotel chain

Hilton Worldwide says malware found its way onto point of sale (PoS) systems and enabled attackers to steal payment card information Continue Reading

The British Museum uses Google Street View to boost online access to exhibits

The Google Cultural Institute has partnered with The British Museum to help make its collections accessible to people around the world Continue Reading

Amsterdam Arena aims to set digital example to others

The Amsterdam Arena is a digital powerhouse which, according to its CIO, wants to set an example for the city to follow Continue Reading

How CIOs can raise their 'IT clock speed' as pressure to innovate grows

CIOs are facing pressure from the board to roll out IT projects increasingly quickly. How can they do that without running unacceptable risks? This article, based on cutting-edge research among leading businesses, offers some answers Continue Reading

What to consider when IT outsourcing contracts come up for renewal

Outsourcing contracts worth billions of pounds come up for renewal over the next few years – but unprecedented industry change complicates the CIO's decision Continue Reading

Two thirds of UK businesses never meet important customers

British businesses don't always meet their best customers or the people they do most business with, because of trends in modern technology Continue Reading

CIO interview: Daniel Marion, head of ICT at Uefa

Football might be Uefa's core business, but without IT and the cloud that underpins it, the company's commercial activities would not function Continue Reading

Gigabit network is more than a fringe benefit for city of Edinburgh

As CityFibre begins a 150km fibre dig in Edinburgh, local businesses and the city council outline their objectives and plans for ultrafast broadband Continue Reading

Tennis governing body ATP outsources digital development

The men's world tennis governing body, the ATP, signs Infosys to help it use digital technology to better engage fans and players Continue Reading

William Hill kicks off football season with blast from the past

A mathematical programming concept that dates back a decade before the world’s first electronic computer is proving itself in the era of web-scale computing Continue Reading

Life’s a breach: How to handle the press after a hacking attack

Emily Dent, specialist in crisis PR, offers some advice to organisations that unexpectedly find themselves in the headlines Continue Reading

Premiership Rugby scores security and efficiency with Intralinks

By setting access controls, Premiership Rugby can ensure that its partners get quick access only to role-appropriate content Continue Reading

Huawei to implement 4.5G network for Shanghai Disney

Huawei signs world’s first 4.5G network co-operation agreement to implement a smart city network at the Shanghai Disney resort Continue Reading

Wi-Fi enhances guest experience and profitability for Belgian theme park

Bobbejaanland, one of the largest theme parks in Belgium, is using a Fortinet Wi-Fi network to offer visitors access on the go, and improve its management capabilities Continue Reading

Wimbledon and IBM double up to take on digital

Wimbledon describes how it has used IBM technology to overhaul its website, mobile and social media strategies to improve fan experience. Continue Reading

CIO interview: Rovio Entertainment's Kalle Alppi believes IT staff should be embedded in business

The CIO at the company behind Angry Birds talks about running global IT with only five permanent staff Continue Reading

FBI investigates US baseball team over rival's hacking allegations

FBI investigations, into claims a US baseball team stole data from a rival, highlights cyber crime perpetrated by competitors – not just anonymous criminals Continue Reading

Sourcing must adapt to digital business goals, says Gartner

Businesses need to change their sourcing strategies if they are to keep pace with the digital revolution, says analyst organisation Gartner Continue Reading

Vodafone adds Caribbean 4G roaming for summer holidays

Vodafone extends its 4G services to a number of destinations – including Caribbean holiday hotspots – for UK customers travelling abroad Continue Reading

Top six enterprise IT priorities in the Nordics

The future of enterprise IT looks bright in the Nordic region, with growing focus on datacentre investments, national cloud and automatisation Continue Reading

Researchers raise privacy concerns about Bluetooth Low Energy devices

Researchers have raised privacy concerns about a growing number of devices using Bluetooth Low Energy technology Continue Reading

Ryanair remains tight-lipped over £3.3m hacker theft

Ryanair provided no details of how hackers took £3.3m from one of its bank accounts, as industry pundits call for greater collaboration Continue Reading

Brewer Marston’s ISP upgrades core network with SSE

Marston’s house networking unit Marston’s Telecoms rolls out a resilient nationwide network to accommodate demand for its managed services offering Continue Reading

Brecon Beacons National Park soups up staff comms with Unify

Brecon Beacons National Park Authority deploys Unify’s OpenScape voice technology to keep remote staff and home workers in touch Continue Reading

Wi-Fi in the sky: The good, the bad and the ugly

With in-flight internet options spreading around the world, which services should discerning business travellers try, and which should they avoid? Continue Reading

Microsoft Azure brings success for McDonald's Sweden

McDonald's Sweden's Microsoft Azure system is named best-in-class across the fast food organisation's global operation Continue Reading

Sharing Economy UK launched to champion digital businesses

New trade body brings together digital businesses that encourage consumer and business asset-sharing, such as Airbnb and ZipCar Continue Reading

Sony says cyber attack will cost $15m

Sony expects the investigation and remediation costs of the November 2014 cyber attack on its movie subsidiary will amount to $15m Continue Reading

CIO interview: Mercedes AMG Petronas IT director on the need for speed in IT

When Matt Harris became IT director for F1 team Mercedes AMG Petronas in 2009, IT costs needed to be slashed Continue Reading

UKtech50 2014 - The most influential people in UK IT

Computer Weekly has announced the fifth annual UKtech50, our definitive list of the movers and shakers in UK IT Continue Reading

National Trust for Scotland overcomes legacy network challenge

The National Trust for Scotland has replaced a historical network infrastructure with a core service from Brocade Continue Reading

Qantas puts Oracle ERP in the cloud with Tata Consultancy Services

Airline Qantas signs IT outsourcing services firm TCS to upgrade its Oracle ERP platform and move it into the cloud Continue Reading

Firms lack technology for workforce of the future

European businesses will rely increasingly on freelance, geographically dispersed employees as they vie to attract the top skills to their organisations over the next 5 years. Continue Reading

Drones a threat to privacy, says former GCHQ chief David Omand

The use of drones in the UK raises significant safety, security and privacy concerns, according to a report from ex-head of GCHQ, David Omand Continue Reading

Disney spreads the magic through wearable technology

The Walt Disney Company is using wearable technology to improve customer experience and engage with visitors Continue Reading

Fear and loathing could hold back UK internet of things, says KPMG report

More than two-thirds of UK consumers fear growing number of interconnected devices make it too easy for things to go wrong Continue Reading

UKtech50 2014 - help us choose the 50 most influential people in UK IT

Computer Weekly is launching the fifth annual UKtech50, our definitive list of the movers and shakers in UK IT - tell us your nominations Continue Reading

EasyJet sheds 'scrum' image with hybrid IT

EasyJet’s reservation system could not provision for allocated seating, so the airline added a feature on Azure Continue Reading

Apple and FBI launch iCloud hack investigation

Apple and FBI investigate the breach of Apple’s iCloud causing fresh business concerns over cloud security Continue Reading

Nude celebrity pictures posted online after alleged iCloud hack

Hundreds of nude images of female celebrities have been leaked, allegedly after Apple’s iCloud service was hacked Continue Reading

Brighton & Hove Albion deploys free Wi-Fi at Amex Stadium

Brighton & Hove Albion picks The Cloud and Ruckus to supply a new Wi-Fi solution at the American Express Community Stadium Continue Reading

BDUK arrives on the Isle of Wight

The Isle of Wight inaugurates its first rural fibre cabinet delivered by BDUK as the project finally crosses the Solent Continue Reading

South Korea arrests 16 suspects in massive cyber fraud

South Korea has arrested 16 suspects in connection with a multi-million-dollar fraud enabled by the theft of 27 million online gaming credentials Continue Reading

Facebook reports 138% jump in second quarter profits

Facebook has reported second quarter profits of $791m, up 138% compared with the same period a year ago Continue Reading

Six cyber criminals charged in $1m Stubhub fraud

The US has charged six members of an international cyber crime gang that defrauded Stubhub of $1m Continue Reading

Italy gives Google 18-month privacy compliance deadline

The Italian data protection watchdog has given Google 18 months to comply with EU privacy laws Continue Reading

Hackers abuse Bitly API in novel attack, reports Websense

A cyber attack targeting MSNBC highlights cybercriminals’ abuse of the public’s trust in news sites, says Websense Security Labs Continue Reading

iPhones not a security threat to China, says Apple

Apple has denied allegations that location-tracking iPhone features pose a threat to China’s national security Continue Reading

UK leads international partnership to fight financial malware

The UK National Crime Agency is leading international collaboration between law enforcement and the private sector to fight bank theft malware Continue Reading

Why using voice biometrics is a good idea

Banks and other organisations are turning to voice biometrics, but why do they believe the technology is good idea? Continue Reading

Smart light bulbs get security update

Smart light bulb maker LIFX has issued a firmware update after security researchers exposed a security weakness Continue Reading

Security Think Tank: The dos and don’ts of a good incident response plan

What does a good information security incident response plan look like? Continue Reading

Tour de France organiser deploys satellite phone system for UK stages

Tour de France organiser ASO selects Globalstar satellite phones to keep support and emergency crews connected during UK leg of tour Continue Reading

Facebook apologises over psychological experiments

Facebook has apologised over the controversial psychological experiments carried out on 689,000 users without their consent in 2012 Continue Reading

Wimbledon bunker tour: The IT behind the tennis championships

Computer Weekly goes behind the scenes at Wimbledon to investigate the technology supporting of one of the biggest tennis championships Continue Reading

Industrial control systems increasingly under attack, says Kaspersky

Targeted attacks on industrial control systems take place on a regular and increasing basis, says Kaspersky Lab Continue Reading

Facebook under fire over secret experiment on users

Facebook has come under fire for conducting a psychology experiment on 689,000 users without their consent Continue Reading

Wearable tech must comply with privacy laws, warns ICO

Wearable technology must comply with UK data privacy laws, warns the ICO Continue Reading

Google begins complying with European takedown requests

Google has begun removing search results in response to takedown requests from European citizens Continue Reading

Oracle set to boost retail business with $5bn Micros acquisition

Oracle is expected to acquire internet-enabled point-of sale-specialist Micros Continue Reading

Facebook launches Slingshot to rival Snapchat

Facebook has launched its limited lifetime messaging app Slingshot in the US to rival Snapchat Continue Reading

YouTube to block indie labels unwilling to join paid service

YouTube plans to drop music videos from independent record labels unwilling to join its new subscription music service Continue Reading

Wimbledon to analyse social interactions at tennis championship

The All England Lawn Tennis and Croquet Club at Wimbledon will be analysing social interactions throughout tennis championship Continue Reading

Domino’s breach underlines value of personal data, say experts

The latest cyber breach to hit a high-profile brand underlines the high value of personal data, say security experts Continue Reading

Travel group Expedia aims to predict your holiday plans

Travel group Expedia is developing technology that will predict the needs of its customers before they call about their travel plans Continue Reading

St Pancras International WLAN upgrade promises gigabit speeds

Upgrade at St Pancras International and other stations served by High Speed 1 rail service will see increases in capacity and speed Continue Reading

Technology key to secure document future, says UK Home Office

Physical security is just as important as digital security in documents such as passports, says UK Home Office Continue Reading

Microsoft admits running out of IP addresses for Azure

Microsoft has assured US Azure customers data remains in the US, despite running out of US-registered IP addresses at times Continue Reading

EE drives mobile phone deals with CRM software implementation

Mobile phone operator Everything Everywhere claims a 400% increase in phone deals after rolling out customer relationship management software Continue Reading

Turing Test 2014 marks historic milestone in artificial intelligence

A computer program has made history by passing the artificial intelligence test set by computer science pioneer Alan Turing Continue Reading

Microsoft retaliates to China’s Windows 8 spying claims

Microsoft has launched a social media campaign against China’s claims that Windows 8 is being used for US spying Continue Reading

CIOs should 'leave innovation to marketing'

CIOs should focus on managing the technical infrastructure and leave innovation to other parts of the business – conclusion of a major study. Continue Reading

Cyber threats hiding in plain sight, says Palo Alto Networks

Cyber attackers exploit commonly used business applications to bypass security controls, research shows Continue Reading

UK shoe retailer Office hit by data breach

Data breach at UK shoe retailer Office prompts calls for online firms to beef up security around customer details Continue Reading

IT supplier insolvencies fall for first time as economy recovers

Technology companies have reached a turning point as insolvencies fall for the first time in 2014 Continue Reading

Google launches right-to-be-forgotten application form

Google has introduced an online application form for Europeans who want personal data to be removed from online search results Continue Reading

Android Outlook app has privacy issues, warn researchers

Microsoft’s Outlook.com app for Android is exposing users' data, warn security researchers Continue Reading

eBay under fire over handling of data breach

eBay is coming under increasing criticism over its handling of the data breach that exposed millions of user records Continue Reading

US cyber criminal jailed for 20 years

US authorities have jailed a cyber criminal for 20 years, for trading in stolen credit cards and identities Continue Reading

YouTube Twitch acquisition not imminent, say reports

YouTube’s acquisition of videogame-streaming company Twitch is not imminent, according to latest reports Continue Reading

Internet of things security is relevant to business, says researcher

Internet of things is relevant to enterprise information security professionals, says researcher Continue Reading

Minnesota passes mobile kill switch law to stop theft

Minnesota has become the first US state to introduce legislation aimed at reducing the theft of smartphones Continue Reading

Net neutrality under threat from US plan

The US telecoms regulator has approved proposals that opponents believe will quash the principle of net neutrality Continue Reading

Orange data breach underlines need for encryption, say experts

The theft of 1.3 million customer records from Orange, France underlines the need for encryption, say experts Continue Reading

Internet privacy could thwart data security, warns expert

Steps to improve online privacy could thwart data security, warns security expert Hugh Thompson Continue Reading

Infosec 2014: Threat knowledge is key to cyber security, say experts

Business should improve awareness of cyber risks to stay ahead of criminals, say experts Continue Reading

Software developers suffer as IT companies endure rising insolvencies

Increase in the number of IT insolvencies expected as the economy improves Continue Reading