In Depth

In Depth

• Disabled consumers left logged out of retail’s digital revolution

  Retailers are being urged to make their digital assets more accessible to disabled consumers, not just for moral and social reasons, but because of the commercial opportunity  Continue Reading

• Data storage: The top five storage deployment pitfalls

  Key pitfalls in data storage include silos, under-utilisation, backup and disaster recovery, plus neglect of skills and application requirements. We ask analysts how to avoid them  Continue Reading

• Locking down the datacentre: A security checklist for IT administrators

  As datacentres become increasingy decentralised and the security threats they face increase in number and complexity, IT admins are at risk of becoming overwhelmed as they strive to keep on top of their server farm estates  Continue Reading

• Putting blockchain technology to good use

  Experts share their views on the best and most effective ways information security professionals can use blockchain technology  Continue Reading

• Interview: Tapping into the invisible talent pool

  As the technology talent gap grows, charity Astriid aims to help organisations connect with people who are chronically ill to meet some of their mutual needs  Continue Reading

• EBA outsourcing guidelines: What banks, fintechs and cloud providers need to know

  The regulatory landscape for financial services and outsourcing will undergo a refresh this month with new guidance from the European Banking Authority. We look at what banks, fintechs and cloud firms need to do  Continue Reading

• Storage and DevOps: What is required for agile development?

  DevOps brings continuous and agile application. Storage has to fit in and make itself just as responsive to development that does away with the inertia of stifling hierarchies  Continue Reading

• Top five cloud storage pitfalls

  Cloud storage offers apparent simplicity, but unexpected costs, complexity, data movement and integration challenges can arise. We look at how to avoid common cloud storage pitfalls  Continue Reading

• Inside blockchain and its various applications

  We explore the technology around blockchain shaping how businesses use data  Continue Reading

• The emergence of the shopping centre-as-a-service model

  Shopping centres have been morphing into wider entertainment, leisure and hospitality venues for some time, but their role is set to evolve yet further  Continue Reading

• How APAC firms can slay the storage management beast

  The data deluge and compliance requirements are shaping how Asia-Pacific firms are approaching storage management issues in the age of cloud  Continue Reading

• Blockchain: hype vs reality

  Blockchain technology presents a number of complex challenges that must be overcome before it can truly deliver on its promises  Continue Reading

• Cutting the cord: Negotiating cloud contracts with problematic customers

  How accountable should cloud firms be for the actions of the customers that use their platforms, and how much thought should they give to aligning themselves with problematic brands before hosting them?  Continue Reading

• Scale-out NAS hits the spot for large datasets, AI and machine learning

  Despite the rise of cloud and object storage, scale-out NAS is a key choice for the big datasets increasingly prevalent in artificial intelligence and machine learning scenarios  Continue Reading

• Samsung KX gives consumers and retailers a glimpse of the future

  Samsung puts its Galaxy range, the internet of things and community events at the heart of its new central London consumer space – but don’t call it a store...  Continue Reading

• How to mitigate IoT security risks to tap business benefits

  Security concerns are preventing many businesses from adopting IoT-based technologies, but with a bit of planning, the business benefits can be realised by mitigating the risk  Continue Reading

• On-premise object storage: Key products and use cases

  We run the rule over on-premise object storage, key use cases and suppliers, take a closer look at an organisation that has deployed object storage, and assess cloud compatibility  Continue Reading

• From cleaners to architects – lessons learnt by a serial entrepreneur

  After the emotional sale of her first company, Alex Depledge, co-founder of and CEO of Resi, explains the lessons she has learnt and what she will and will not do again  Continue Reading

• Mitigating social engineering attacks with MFA

  The growing frequency of social engineering attacks highlights the increasing need for organisations to take steps to mitigate the effects of phishing  Continue Reading

• Building a 5G city: Bristol’s valuable lessons for the UK’s digital future

  West of England Combined Authority is taking part in DCMS’s 5G Testbeds and Trials programme, exploring applications for tourism and entertainment. We find out how it is applying its learnings to life in Bristol and Bath  Continue Reading

• How to bolster IAM strategies using automation

  Identity and access management processes and technologies play an important role in security strategies, but organisations and IT professionals need to ensure these strategies are robust enough to deal with new threats  Continue Reading

• Finding a fix for the IT industry's recruitment woes: A datacentre perspective

  The datacentre industry is in the midst of a well-documented skills crisis, caused by a mix of sector-specific challenges and some more generalised ones  Continue Reading

• French national research centre insources with Rubrik backup

  France’s national research organisation wanted to insource IT back from Atos and built its private cloud on VMware across two locations with Rubrik appliances for backup  Continue Reading

• Medtech startup Andiamo uses AI and 3D printing to make orthotic manufacturing more efficient

  Shortcomings in the traditional manufacturing process for orthotics mean patients can end up waiting a long time for the devices they need, but medtech startup Andiamo claims to have found a remedy  Continue Reading

• How to unlock the true value of data

  With a robust data architecture in place, a firm’s data science team can turn raw data into business insight  Continue Reading

• How to deploy NVMe flash storage for artificial intelligence

  We run the rule over NVMe flash as a storage choice for AI applications and the key decision points in form factor and hardware specification  Continue Reading

• Private 5G networks: Are they the right choice for you?

  The concept of dedicated private mobile networks for large enterprises is not a new one, but with the advent of ultrafast 5G networks, they are starting to attract more interest  Continue Reading

• What 5G applications will transform your business?

  The UK’s mobile network operators have started work on their 5G roll-outs, but what applications are most likely to gain enterprise traction for the new standard?  Continue Reading

• Financial services and cloud: Delivering digital transformation in a highly regulated industry

  The financial services community has gone from being one of the least likely sectors to adopt cloud to becoming one of its keenest users, as regulator attitudes to using the technology have become more accommodating  Continue Reading

• Hop jumps to Pure Storage to avoid big storage complexity

  Air France short-haul and regional brand Hop jumps to Pure Storage after coming up against Dell EMC, NetApp and HPE, which all tried to sell it solutions ill-suited to its needs  Continue Reading

• Unpicking the datacentre industry’s complicated relationship with climate change

  The energy usage habits of datacentres often see the sector labelled as a contributor to climate change, but the situation is far more nuanced than that, it seems  Continue Reading

• How UK councils are using technology to support adult social care

  As budgets dwindle and central government delays the creation of an overarching strategy around the future of care, local authorities are looking into innovations such as robotics and voice assistant technologies to ease the pressure on resources  Continue Reading

• APAC buyer’s guide to human capital management software

  More Asia-Pacific organisations are turning to HCM software to recruit, engage and retain a new breed of employees who increasingly expect personalised services from HR teams  Continue Reading

• First Bus blends Infor asset management with SAP core ERP

  When First Bus decided to upgrade its asset management and maintenance systems, it avoided senior management’s first choice, SAP, which provides its main business systems, and plumped for Infor  Continue Reading

• Enhancing business purpose with privacy compliance

  Computer Weekly looks at the importance of building on basic GDPR compliance and making privacy a key foundation of business culture  Continue Reading

• Developing innovative security analytics approaches in the digital age

  With security threats growing in scale and complexity, security analytics provide a way for IT teams to stay one step ahead of cyber attackers. The challenge is to ensure this technology continues to be effective in the face of new security ...  Continue Reading

• Log management: Helping IT admins to achieve infrastructure-wide visibility

  When properly configured and deployed, log management tools can unearth a veritable treasure trove of data that IT administrators can use to triage and diagnose problems in enterprise IT infrastructures  Continue Reading

• A tale of two smart cities: Manchester and Australia’s Casey

  How local government needs to focus on immediate returns, not pie in the sky, for a smart city agenda  Continue Reading

• Think beyond tick-box compliance

  A year on since GDPR, many organisations are yet to stop fretting over fines and focus instead on business value  Continue Reading

• Evolution in action: How datacentre hardware is moving to meet tomorrow’s tech challenges

  The datacentre industry is in a state of flux, as new and emerging tech trends highlight hardware and performance shortcomings in legacy sites, prompting operators to rethink how they kit out their facilities  Continue Reading

• The next stage in football’s digital revolution is ready for the new season

  Technology is playing an increasing role in football, as the Premier League adopts video assistant referees for the first time and clubs turn to data to capture more of their fans’ attention  Continue Reading

• Better payroll automation is next frontier for HR software

  Traditionally, companies have treated payroll as a cost centre, and so it has lagged behind the likes of talent management. But if you don’t pay the talent on time, you will pay a price  Continue Reading

• The pitfalls of hyper-converged infrastructure and how to avoid them

  Hyper-converged infrastructure can be an easy win when it comes to datacentre infrastructure upgrades, but there are pitfalls. We discuss how best you can sidestep them  Continue Reading

• CW500: How AI will transform technology leadership

  Addressing issues around data and defining strategies that will attract top talent are among the key challenges discussed at the Computer Weekly CW500 Club  Continue Reading

• GDPR one year in

  Until recently, no one assumed the ICO would issue large fines for GDPR non-compliance. But that has all changed now that it plans to fine BA  Continue Reading

• How tech leads local government innovation in Vienna, Helsinki and Belfast

  Digital leaders in the cities of Vienna, Helsinki and Belfast are innovating new services to help citizens and local economies  Continue Reading

• How IT pros are building resilience against email security threats

  For most people, emails are an easy and harmless way to communicate in the workplace, but they could also be a security disaster waiting to happen  Continue Reading

• Cambridge Cognition CTO on applying server monitoring principles to suicide prevention

  Cambridge Cognition CTO, Ricky Dolphin, discusses why it pays to think outside the box when trying to find technological answers to business and customer problems  Continue Reading

• Choose tools to prevent communication overload

  Social media platforms can improve collaboration, but organisations need to be careful not to swamp staff with messages  Continue Reading

• APAC IoT adoption improves amid challenges

  More enterprises across the region are using the internet of things to track fleet vehicles and improve operations, but technology integration and security concerns are still holding back widespread adoption  Continue Reading

• Securing your mobile estate – best practice for CIOs

  The prevalence of mobile devices in every part of daily life is shaping how enterprises make choices about software and network infrastructure, but how do businesses go about securing these vast new endpoint estates?  Continue Reading

• Retailers engineer new ways to recruit and retain IT talent

  Senior leaders at Holland & Barrett, Feelunique and BrandAlley offer tips on finding and keeping sought-after engineering and developer talent  Continue Reading

• Data protection: How privacy can be a benefit, not a burden

  With the growing number of data breaches, consumers are becoming increasingly concerned about how their data is used. Organisations can take advantage of this trend by treating data protection and user privacy as product features  Continue Reading

• Universities use data analytics to tackle student mental health

  UK universities turn to data analytics software to tackle student mental health. Are there duty of care lessons for other sectors?  Continue Reading

• Public cloud: A key component in a disaster recovery plan

  The key things to consider when creating a disaster recovery plan that uses public cloud: DIY vs DRaaS, native cloud tools vs third party, and how low can you go with RPO and RTO?  Continue Reading

• Collaboration is key to maintaining urban transport efficiency as cities grow

  The economic impact of congestion will continue to increase if transport systems are not revitalised through collaborative efforts between governments and technology companies  Continue Reading

• Evolution in action: The changing face of the datacentre

  The role datacentres play in the wider enterprise IT landscape is changing, fuelling the demand for a mix of different types of facilities that are capable of meeting the growing variety of enterprise data-processing requirements  Continue Reading

• Forward-thinking companies are listening to employees

  Technologies and programmes amplifying employees’ voices gain interest among companies keen to keep staff loyal and motivated  Continue Reading

• French baby store modernises backup as Veeam handles 150TB a night

  France-based maternity, baby and children’s store Orchestra needed to share IT resources between 700 points of sale across multiple time zones, and backup for 100 applications  Continue Reading

• Facebook’s privacy game – how Zuckerberg backtracked on promises to protect personal data

  Facebook promised its users privacy then quietly abandoned its promises in pursuit of profits. Now it faces antitrust regulation  Continue Reading

• Rise of the machines: How AI is changing unified communications

  Artificial intelligence is now moving into live UC environments at scale. We look at the impact it will have and what lies ahead  Continue Reading

• The changing face of enterprise collaboration

  Enterprises are turning to social platforms to optimise communication among their workforces. Computer Weekly looks at some examples  Continue Reading

• How to get the basics of mobile device management right the first time

  When adopting mobile device management, there are often fears around implementation and whether or not the strategy is even required  Continue Reading

• Exploring UCaaS: The main benefits for enterprises

  Getting unified communications-as-a-service right can mean more agility, higher productivity, and cost control  Continue Reading

• How privacy could breathe new life into personalisation

  As much of the advertising technology used by marketers to deliver personalised content online is deemed unlawful, there are signs regulation could actually be a win-win for both consumers and business – as long as the industry embraces change  Continue Reading

• Employee activism: How staff revolts are shaking up the IT recruitment landscape

  As staff at tech giants Microsoft, Google and Amazon continue to speak out about pressing social issues, pressure is growing on firms to better align themselves with their employees on ethics  Continue Reading

• Cloud snapshots and backups: How to protect data in the cloud

  You often need more data protection than native cloud services will give. But should you choose backup or snapshots? And what about third-party backup in the cloud?  Continue Reading

• How facial recognition technology threatens basic privacy rights

  As adoption of facial recognition systems continues to grow worldwide, there is increasing concern that this technology could undermine fundamental privacy rights and how it can be kept in check  Continue Reading

• Unstructured data compliance: Obstacles and solutions

  Stored unstructured data could be a black hole full of unknown risk. We look at the key dangers to compliance in unstructured data and some ways of mitigating the risks  Continue Reading

• Microsoft’s road to multicloud support

  From Microsoft’s perspective, multicloud is more about portability than resiliency  Continue Reading

• Disaster planning: How to expect the unexpected

  Focusing too much on specific disasters rather than considering an organisation’s data protection, network security and process requirements, can lead to unpredicted vulnerabilities  Continue Reading

• Docker backup: Deciding what to protect and how

  Docker is a simplified form of virtualisation whose popularity has rocketed. We look at the key decisions about what parts of Docker you need to backup and how to do it  Continue Reading

• Interview: How Hackney Council will help accelerate innovation across London boroughs

  Hackney Council’s director of ICT, Rob Miller, talks to Computer Weekly about how one of the most digitally advanced local authorities plans to collaborate with counterparts across the capital to revamp public services delivery  Continue Reading

• Hybrid cloud: Weighing up what to run in the cloud and on-premise

  The hybrid cloud model promises a lot, but enterprises really need to take their time when working out what applications and workloads to run where – or they will find themselves on a hiding to nothing  Continue Reading

• Uptime and availability: Making sense of supplier SLAs

  Enterprises need to read the fine print of supplier service-level agreements (SLA) or risk finding themselves caught short during downtime incidents  Continue Reading

• AI storage: Machine learning, deep learning and storage needs

  Artificial intelligence workloads impact storage, with NVMe flash needed for GPU processing at the highest levels of performance – and there are other choices right through the AI data lifecycle  Continue Reading

• Interview: Rackspace EMEA CTO on why it pays to put people at the heart of IT transformation

  Rackspace EMEA CTO Lee James opens up about how taking a people-first approach to digital transformation raises staff morale and engagement levels while helping the managed cloud provider win new business  Continue Reading

• Rise in business-led IT spend increases risks and opportunities

  Digitally leading businesses benefit from faster time to market, better employee experience and improved finances, but lack of partnership between CIOs and business units can jeopardise progress, says Harvey Nash / KPMG survey  Continue Reading

• Oracle and The World Bee Project expand partnership following trials

  Trials of ‘smart hive’ technology have enabled The World Bee Project to collect billions of data points about the health and activity of honey bees, for scientific research and conservation efforts  Continue Reading

• Convenience, digitisation and the impact on the physical store

  Digital technologies and the need for convenience have changed the way consumers shop, but what will this mean for the purpose and size of physical stores?  Continue Reading

• Enterprise HPC: Why HPE is buying Cray

  HPE’s decision to acquire supercomputing pioneer Cray for $1.3bn serves to highlight the growing importance of high-performance computing (HPC) deployments in the enterprise market  Continue Reading

• Big tech chiefs boycott parliamentarians investigating citizens’ privacy

  An International Grand Committee on Big Data, Privacy and Democracy considers whether failure to protect citizens’ privacy constitutes grounds for anti-trust regulation against Facebook and other big tech companies  Continue Reading

• How retail store technology is filling the ‘imagination gap’

  Retailers are using in-store technology to reduce the time between shoppers’ consideration phase and purchase, but how is it engaging them and triggering conversions?  Continue Reading

• Cloud storage and its main cost components

  We run through the main items charged for by the big cloud storage providers, such as capacity, storage type, transactions, data egress, networks and data protection  Continue Reading

• Making multicloud work: Is it really worth it?

  Enterprise interest in multicloud deployments is on the rise, but with so many moving parts to take care of, will the benefits end up being too hard-fought to make it viable for most enterprises?  Continue Reading

• Cutting employees some Slack: The rise of messaging apps in retail

  Slack’s 2019 stock market debut raises the profile of enterprise collaboration software, but what options do retailers have in this space and how are they using the technology?  Continue Reading

• Sainsbury’s Bank moves data to AWS cloud with Teradata UDA

  Bank decided on a fundamental shift to AWS cloud, using Teradata’s Unified Data Architecture, after it was divested from Lloyds in 2013. Here’s how it built from a new ground zero.  Continue Reading

• European businesses are the worst in the world at encrypting data

  European businesses are trailing behind the rest of the world when it comes to data encryption, and are not proactive enough when it comes to assessing data security risks  Continue Reading

• Microsoft’s modern desktop management

  How cloud services make the critical business of keeping Windows 10 patched and up to date easier for administrators  Continue Reading

• Data governance: The importance of getting it right

  With ever-increasing storage capacity, organisations are needing to take more control of their file management systems with thorough data governance policies. Otherwise, they run the risk of project data being exposed  Continue Reading

• SAN vs NAS vs hyper-converged for virtual machine storage

  The pros and cons of file and block access storage arrays vs the new breed of all-in-one server/storage architecture for storage of virtual machine systems and data  Continue Reading

• Skills, digital and the manufacturing sector

  Manufacturing still accounts for a large amount of the UK economy, and when it comes to the fourth industrial revolution, the UK has aspirations to be a world leader – but does it have the digital know-how to back it up?  Continue Reading

• Norway’s autonomous ships point to new horizons

  Norway is a pioneer in the autonomisation of shipping, which conveys environmental benefits as well as efficiency gains – but human mariners are likely to stay on board for a while yet  Continue Reading

• Serving up managed desktops

  Microsoft is dropping its table d’hôte-like Windows 7 menu in favour of a more tapas-style offering, in the form of Windows 10. This will mean big changes for sysadmins  Continue Reading

• Winning ways with Windows 10 updates

  We look at how IT leaders can effectively manage the major changes Windows 10 imposes on businesses  Continue Reading

• Software-defined storage vs NAS/SAN: What are the options?

  We look at the pros and cons of software-defined storage and weigh up when it’s a better option than buying NAS and SAN pre-built hardware shared storage arrays  Continue Reading

• APAC buyer’s guide to NVMe storage

  NVMe storage is becoming popular among Asia-Pacific enterprises that want to reduce latency and speed up application performance  Continue Reading

• Cloud’s low-hanging fruit: Backup, tiering and data sharing

  Native cloud operations can have a steep on-ramp in terms of enterprise IT readiness, but some things are relatively easy to port to a tier of storage in the cloud  Continue Reading

• Vulnerability assessment done. Now what?

  Vulnerability assessment establishes the current state of an organisation’s cyber security, but to meet industry best practices, companies should go beyond that to achieve continuous improvement  Continue Reading

• CW500 Club: Rising to the IT ethics and sustainability challenge

  As technologists are asked to take a position of continuing leadership in the digital revolution brought about by tools such as artificial intelligence, the Computer Weekly CW500 Club looked at how to innovate in an ethical and sustainable way  Continue Reading