IT for leisure and hospitality industry

CIO interview: Craig Donald, CIO, The Football Association

Although self-confessed as ‘not the most passionate football fan’, the FA’s IT chief is helping to transform administration of the sport through technology Continue Reading

Implementing IoT – overcoming barriers to commercial adoption

Tim Wright from the Institute of Telecoms Professionals reports from a recent seminar exploring questions around the barriers to commercial, at-scale adoption of the internet of things, and how to overcome them Continue Reading

CPS faces legal ruling over refusal to disclose emails with US on WikiLeaks and Assange extradition

A court will decide whether the Crown Prosecution Service can refuse to neither confirm nor deny the existence of correspondence with US on investigations into Julian Assange and WikiLeaks Continue Reading

How to get the basics of mobile device management right the first time

When adopting mobile device management, there are often fears around implementation and whether or not the strategy is even required Continue Reading

Exploring UCaaS: The main benefits for enterprises

Getting unified communications-as-a-service right can mean more agility, higher productivity, and cost control Continue Reading

Isles of Scilly among first UK locations to get 5G

The Isles of Scilly are to be included in Vodafone’s 5G network roll-out from day one, with the aim of supporting local community organisations Continue Reading

Hospitality industry at highest risk of phishing

Benchmarking report shows average phish-prone percentage across all industries and sizes of organisations at 29.6% – up 2.6% since 2018 Continue Reading

HCL delivers digital services to Cricket Australia

Cricket governing body chooses Indian IT supplier to expand the boundaries of its customer engagement platforms Continue Reading

UK to launch security standard for surveillance cameras

The UK is launching the world’s first voluntary cyber security standard and compliance certification mark for the manufacturers of surveillance cameras Continue Reading

Looming private sector IR35 reforms prompts calls for gig economy-focused tax system overhaul

The growth of the gig-based economy has exposed weaknesses in the UK tax system – exacerbated by the IR35 reforms – that mean an overhaul is needed, panel claims Continue Reading

Luxembourg tech startups get premium connections

Luxembourg is at the centre of a continent with ambitious plans to develop a thriving tech industry, but what makes it different? Continue Reading

Openreach trials will speed up broadband upgrade

Tests to focus on process of migrating households and businesses to fibre to the premise and voice over IP Continue Reading

HMRC urged to delay April 2020 extension of IR35 rules to private sector by 'at least' 12 months

An analysis of the responses HMRC has reportedly received to its consultation on extending the IR35 tax avoidance reforms to the private sector suggests the tax agency is coming under pressure to put its plans on hold for at least 12 months Continue Reading

Why the rise of IT managed by the business is driving creative thinking

Organisations that encourage business units to implement and run their own IT systems have an edge over competitors that rely entirely on the IT department, research from Harvey Nash and KPMG reveals Continue Reading

Half of CFOs frustrated by complex accounting systems

Chief financial officers need to upgrade to easier-to-use accounting systems, but are strapped for time and lack the resources to make the right choices, according to survey Continue Reading

The FA signs Google Cloud to support cloud-based push to make football more inclusive

The Football Association is on a mission to up female participation in the sport and make it more accessible to a larger number of fans, and it is teaming up with Google Cloud to achieve its goals Continue Reading

Technology at heart of Spurs’ new stadium

In this week’s Computer Weekly, Sanjeev Katwa, the IT chief at Tottenham Hotspur Football Club, discusses the tech behind the most technologically advanced football stadium in the world. We investigate how the data powering artificial intelligence is leading to discriminatory algorithms and explore the inherent risks in 5G mobile networks. Read the issue now. Continue Reading

UC Expo 2019: Experts talk up future tech in unified communications

Automation and AI are increasingly prevalent in unified comms, but do enterprises really need it? Continue Reading

École Hôtelière de Lausanne puts Amelia the robot at its core

When Switzerland-based hospitality school EHL began to automate processes, it was met with staff inertia, but that all changed after its benefits became clear Continue Reading

Fujitsu sets out to restore trust in technology

Trust in technology, how to recapture it, and how to ensure AI doesn’t overstep its bounds were the big messages on the opening day of Fujitsu Forum in Tokyo Continue Reading

O2 boosts indoor network capacity to prep for 5G

O2 has been working with the Wireless Infrastructure Group to enhance mobile connectivity indoors and in public spaces Continue Reading

Dutch businesses not yet implementing NIS Directive

Little urgency to comply with the Network and Information Systems Security Act, which seeks to protect the Netherlands’ vital infrastructure and digital services from cyber attack Continue Reading

Brighton Dome theatre gets access to city’s 5G mobile testbed

Brighton Dome & Festival is to deploy a 5G network to explore future applications for the technology in the arts Continue Reading

Open data programme OpenActive ramps up efforts to get people off the sofa

OpenActive, a programme run by the Open Data Institute and funded by Sport England, is intensifying efforts to get nearly 17 million Britons off their sofas and into sport and fitness Continue Reading

Ofcom must rethink rural broadband USO, says Lords report

There are still serious concerns about whether or not the 10Mbps broadband USO is fit for purpose, and Ofcom needs to take account of them, according to The House of Lords Select Committee for the Rural Economy Continue Reading

Mobile phones and health: is 5G being rolled out too fast?

European countries are rolling out 5G mobile communications at breakneck speed as they seek to gain a competitive edge over the US and Asia. But some scientists have raised questions about the effects of 5G mobile phone radiation on public health and are calling for a precautionary approach Continue Reading

Etihad Airways automates customer and luggage journey monitoring

National airline of United Arab Emirates, Etihad Airways, will improve passenger journeys through automated monitoring Continue Reading

Middle East CIOs optimistic as budgets increase and digital transformations expand

Cyber security and risk management will see the biggest increase in spending, but digital transformation of businesses is a major driver of investment, survey shows Continue Reading

Social inclusion unit aims to expand diversity in IT conversation

New unit at startup hub wants to explore how technology can be applied to address the barriers many people face in participating in society Continue Reading

Most business decision-makers and knowledge workers happy to work alongside robots

Fears that automation will remove jobs for knowledge workers are reducing as opportunities emerge to upskill and eradicate mundane work Continue Reading

Goliath vs Goliath and the complexities of 5G intellectual property

Is Apple the good guy or the bad guy? It has violated patents and had its wrist slapped by the courts (bad), yet its products are still available for adoring fans to buy (good) Continue Reading

Businesses losing out on early payment discounts due to outdated software

Chief financial officers need to upgrade their accounting software to benefit from discounts available for paying suppliers early Continue Reading

Nominet urges SMEs to register .uk domains to thwart squatters

The automatic right of .co.uk domain name holders to register the shorter .uk domains ends in June Continue Reading

What are the CDN options for enterprises?

We look at how content delivery networks can give your organisation’s web presence a literal edge Continue Reading

Dutch companies lack knowledge of IoT’s benefits

Many organisations in the Netherlands are missing out on the benefits of the internet of things because they lack awareness of its potential Continue Reading

Nordic tech is increasing diversity but more needs to be done

The shortage of women in the boardroom is a problem in the Nordics, like other regions, but work in its tech sector means the future could be more promising Continue Reading

Making the move to cloud work for you

Getting the best out of a move to the cloud means getting the size right, turning off what you don’t need, smart purchasing and continuously decluttering your new environment Continue Reading

Central Saint Martins hosts Three’s 5G trial for London Fashion Week

Three’s trial 5G network will enable the world’s first augmented reality fashion show at Central Saint Martins, while consumers can test out a prototype network at its flagship store Continue Reading

Dutch developer offers businesses nuclear security option for communications

Startup that created the secure platform for communication between world leaders at the 2014 Nuclear Security Summit in the Netherlands seeks to revolutionise business mail Continue Reading

Nordic region primed to pioneer 5G

The Nordic region could pioneer the commercial use of 5G, with Finland and Sweden hotbeds for the technology Continue Reading

UK’s IT and BPO spend plummets because of Brexit uncertainty

UK businesses cut their investment in IT and business process outsourcing last year because of confusion over Brexit, but there was a 68% rise in public sector spending Continue Reading

Cambridge launches urban data IoT project

The city of Cambridge will use Telensa IoT sensors and a Microsoft Azure platform to better manage its urban data assets Continue Reading

IT leaders grapple with workforce skills gap as they deploy AI and digital technology

Organisations will have to find new ways of reskilling their workforce as they get to grips with artificial intelligence and other digital technologies. CIOs also need to keep their skills updated if they are to succeed Continue Reading

UK IT spending worth £27bn held back due to Brexit uncertainty

UK businesses are putting billions of pounds of IT investments on hold until they know the terms that the UK will leave the EU Continue Reading

Young Dutch cyber criminals get re-education rather than jail time

Young hackers in the Netherlands are being rehabilitated through punishments that educate rather than incarcerate Continue Reading

Vodafone and IBM prep user clouds for future network tech

Companies expand existing collaboration to enable enterprise customers to prepare for the impact of advanced networking technologies Continue Reading

UK tech firms favour second referendum as next move in Brexit stalemate

UK tech firms want to remain as close to the EU as possible and believe a second referendum on membership of the trading bloc would be the best way out of the current political stalemate Continue Reading

Microsoft takes community approach to artificial intelligence in Sweden

Microsoft is making increasing use of artificial intelligence in Sweden as it shares experiences with the development community Continue Reading

RSC and Science Museum to lead future audience AR/VR demos

Organisations including the Royal Shakespeare Company, the Science Museum and the Natural History Museum will take part in a series of government-backed demonstrators creating immersive experiences for audiences of the future Continue Reading

Enterprises are increasing the human workforce while deploying AI

Artificial intelligence is creating more jobs than it replaces, according to a study of businesses using the technology Continue Reading

Nordic digital transformation driven by traditional businesses

More traditional Nordic businesses are fuelling the region's digital transformation, finds report Continue Reading

Can we live without passwords?

Can you imagine a future in which we can be secure online without having to remember an unwieldly list of passwords? Solutions are emerging that could make passwords redundant, but there will be other security problems to resolve Continue Reading

Top 10 HR technology stories of 2018

Companies are turning to artificial intelligence, robotic automation and chatbots to take the drudgery out of human resource management Continue Reading

Top 10 CIO interviews of 2018

IT leaders from across the UK and Europe shared their plans, strategies and best practice advice with Computer Weekly in 2018 Continue Reading

Top 10 Middle East stories of 2018

Here are Computer Weekly’s top 10 Middle East enterprise IT stories of 2018 Continue Reading

Marriott data breach losses could be over half a billion dollars

Direct losses related to a huge data breach at US hotel group could reach $600m Continue Reading

Australia passes controversial encryption law

Arguments continue over law that requires companies to work with government agencies to ensure that encrypted communications can be read if a crime is suspected Continue Reading

Finnish government announces research and development ecosystem

Finland has launched an innovation ecosystem that will support IoT and AI developers amongst others Continue Reading

Douglas Engelbart, the forgotten hero of modern computing

Half a century ago, Douglas Engelbart demonstrated an experimental computer that laid the foundations for modern computing. His vision to use computing power to solve complex problems in all areas of human activity has become reality, but not in the way that he imagined Continue Reading

Software failure paralyses O2’s 4G network

O2 is racing to fix a major outage on its 4G network that has left millions of mobile subscribers without access to data services Continue Reading

Australia races towards commercial quantum computing

Universities make headway in the challenge of commercialising quantum computing Continue Reading

100 million Quora.com user details exposed

Question-and-answer site is the latest organisation to admit a breach of users’ personal data, with industry commentators calling out credential theft as a top cause of such breaches Continue Reading

Agile becomes mainstream

There are clear parallels between the conditions that led the IT industry to adopt agile approaches and the challenges facing business today Continue Reading

More effective digital transformation through the power of your own people

The old model of escalating decisions up and down the management chain does not work any more. Business leaders need to delegate responsibility for projects to business and technology specialists and eliminate the fear of failure Continue Reading

Interview: Comms sector ripe for disruption as climate change takes hold

Humanity has just 12 years left to keep global warming to a maximum of 1.5⁰C and prevent climate meltdown. Paul Dickinson from the Carbon Disclosure Project discusses how CIOs can help take steps to avert disaster by changing their attitude to business communications Continue Reading

CIO interview: Jason Oliver, ICT director, Science Museum Group

The Science Museum’s outgoing ICT director talks about improving data, dealing with legacy systems and digitising the museum’s collection. Continue Reading

Securing the SD-WAN: The next network challenge

Every time an enterprise weighs up whether or not to try SD-WAN, security is an essential part of the picture Continue Reading

The Gym Group flexes its muscles with data analytics

No-frills fitness company The Gym Group is using analytics technology to find insights from its financial, HR and membership data, as it limbers up for rapid expansion in the UK Continue Reading

5G will unleash digital transformation for UK enterprises

Mobile operator EE is working hand-in-hand with its largest enterprise customers to realise the potential of its future 5G mobile network Continue Reading

CW Benelux: Bikes face scooter challenge in Netherlands

The concept of rental scooters is perfect for the Netherlands, where bicycles are already the most widely used method of transport. Scooter startups see the potential to apply the latest smart technologies to the concept, but regulations could be a barrier. Also in this issue, read how chatbots are taking off with Dutch organisations, with KLM's chatbot a pioneering example, and find out how Dutch bank ING is getting a financial boost from an employee performance management rethink. Continue Reading

Smart Dubai platform is the backbone of the city's transformation

Aisha bin Bishr, director general at Smart Dubai Office, talks about the Smart Data platform and soon-to-be-unveiled UAE Pass, a digital ID and signature which is being touted as one of the foundations a city needs to transform Continue Reading

Automation and CSR are driving reskilling process for UK plc, says Cisco

UK business leaders are planning to make dramatic changes to their organisations between now and 2020, according to a new report from Cisco Continue Reading

Radisson hotel group could be GDPR test case

Privacy watchers say the breach of personal data of members of the Radisson Hotel Group’s loyalty scheme could be an interesting test case for how the GDPR will be applied Continue Reading

O2 extends rural 4G network to 339 communities

O2 has extended its rural network roll-out, targeting over 300 small communities all over the UK Continue Reading

Consumer rights champion Which? begins digital journey

Consumer rights organisation has always had a subscription business, but is now transforming into a digital one through cloud computing Continue Reading

Firms will use AI to automate HR processes within two years

Companies are gearing up to automate HR processes with artificial intelligence and machine learning, while at the same time battling with outdated IT systems Continue Reading

Cathay Pacific under fire over breach affecting 9.4 million passengers

Hong Kong-based airline reveals massive data breach of the most sensitive personal data of passengers five months after loss was confirmed Continue Reading

Middle East gears up for 5G

The race for 5G is well and truly under way, and the UAE and Saudi Arabia are well positioned to be among the first countries in the world to deliver the benefits of this new telecoms protocol Continue Reading

Robots in the workplace supported by 81% of business chiefs

Robotic process automation continues to be taken up by more organisations – but despite proven benefits, those that already use it are struggling to scale it up Continue Reading

CW Middle East: Middle East warms to humanoid robots

Countries in the Middle East are warming to humanoid robotics, robotic process automation and artificial intelligence as these technologies become widely accepted globally. Also in this issue, read why Saudi Arabia has called on London’s fintechs to set up in the country with the promise of government support, and find out how the Gulf Warehousing Company has introduced cloud-based technology to replace paper processes used by its HR department. Continue Reading

Huawei Connect 2018: Huawei tackles barriers to effective AI

At its annual customer and technology event, Huawei chairman Eric Xu set out 10 key challenges facing AI, and revealed how the networking supplier’s strategy will help to address these Continue Reading

Tech takes centre stage in CBI’s pre-Budget wish list

Industry calls on government to set the tone for a tech-friendly business environment after the UK leaves the EU Continue Reading

GDPR case work swamps Denmark’s data protection agency

The agency investigating alleged breaches of GDPR in Denmark is recruiting additional resources to cope with the increase in work Continue Reading

CIO interview: Jason Oliver, ICT director, Science Museum Group

The Science Museum’s outgoing ICT director talks about improving data, dealing with legacy systems and digitising the museum’s collection Continue Reading

UK will unilaterally tax web giants, says Hammond

Chancellor threatens to go it alone on tax reform for digital services businesses if an international agreement cannot be reached Continue Reading

UKtech50 2018 – help us find the most influential people in UK IT

Computer Weekly’s annual search for the 50 most influential people in UK IT is on – let us know who you would like to nominate for this year's list Continue Reading

Indian IT giant TCS sees IBM and Accenture as nearest rivals

Rapidly-growing Tata Consultancy Services has its eyes on the US IT giants, with customer service key if it is to overtake them Continue Reading

Intelligent automation and the WAN: Is SD-WAN moving mainstream?

Take-up of software-defined networking in corporates is slower than expected. Where have we reached on the journey to software-controlled networks – and SD-WAN in particular – becoming the norm? Continue Reading

InfoWatch opens training centre to help address Middle East skills shortage

Security supplier offers Middle East customers cyber security and digital training facility as organisations in the region struggle to equip staff with latest skills Continue Reading

Businesses that take humans with them on robotics journeys gain the most

Businesses that put human development at the centre of their automation strategies will profit the most Continue Reading

Alibaba debuts its first service robot

Chinese tech firm is eyeing a slice of the global robotics market, starting with a service robot that delivers items to hotel guests Continue Reading

What are the current SD-WAN options for enterprises?

Software-defined wide area networking is well on its way to being a multi-billion dollar market. We assess the current state of the market and look at some of the options for enterprise CIOs and network managers Continue Reading

Employers turn to wearable technology to help staff manage work-life balance

Companies are realising that there are sound business reasons for ensuring their employees get enough sleep and exercise, so they are turning to wearable technology to help their staff stay healthy, despite the pressures of work Continue Reading

BA praised for swift GDPR-aligned action on data breach

British Airways has been praised for its swift response to a customer data breach, which could be the first test case under the EU’s GDPR and new UK GDPR-aligned data protection laws Continue Reading

Power play – how GE builds digital into its products

In this week’s Computer Weekly, we speak to Bill Ruh, the head of GE Digital about how the business has changed to focus on customer outcomes following a change in senior leadership. The company is exploring new industries to take its Predix platform, such as the hospitality sector. We look at the problems of implementing SAP S/4 Hana and speak to experts about how to maximise success. We also explore the challenges of networking microservices. Our CIO interview is PayPoint CIO Jon Marchant. Read the issue now. Continue Reading

From Aberdeen to Brighton: Investing in the UK’s digital future

More investment in the UK’s broadband infrastructure is critical to ensure the UK’s future success in technology in a post-Brexit world Continue Reading

IT leaders at a crossroads as they grapple with digital technology

CIOs have the opportunity to influence their company strategy as digital technology reshapes business. A survey of CIOs across 70 countries charts a path for IT leaders through emerging technologies Continue Reading

Arsenal puts Acronis in defence for analytics cloud backup

Football club is increasingly driven by video and data analysis and opts for cloud backup software-as-a-service and quick restore to any location to replace ad-hoc staff solutions Continue Reading

CW Nordics: Sweden eyes geo-fencing to protect against terror attacks

Sweden is developing an integrated IT/geo-fencing system to protect the country’s towns and cities against attacks by terrorists using vehicles as “killing machines”. Also read about Microsoft building two more datacentres in Norway to support its cloud computing services in Europe, and find out why investigators have closed the Nokia extortion probe without finding a motive or making an arrest. Continue Reading

Language barrier won’t hold back chatbots in the Netherlands

The use of chatbots by Dutch organisations is on the up, with KLM's chatbot a pioneering example Continue Reading