IT for financial services

Post Office IT support email reveals known Horizon flaw

An email from Post Office IT support reveals a problem with the Horizon system and supporting processes that could lead to accounting errors Continue Reading

George Soros backs IT services in eastern Europe

George Soros is investing in an IT company that delivers services to global companies from Ukraine Continue Reading

Deutsche Bank signs India’s HCL Technologies for digital services and systems integration

Deutsche Bank is expanding its long-established relationship with IT services supplier HCL Technologies as it forges on with its digital transformation Continue Reading

Asean higher education institutions increase software and services spend

Higher education organisations in developed Asean countries are investing heavily in software and services as their IT use matures Continue Reading

Three men charged over JP Morgan hacking and fraud

Exploiting the Heartbleed bug was one of the methods used by three men charged in connection with the theft of more than 100 million customer data records from financial institutions to carry out "pump and dump" fraud Continue Reading

Suppliers lay the groundwork for IoT in Czech Republic

ICT suppliers are putting in place the technology infrastructure that will enable towns and cities in the Czech Republic to harness the internet of things Continue Reading

Amsterdam Arena aims to set digital example to others

The Amsterdam Arena is a digital powerhouse which, according to its CIO, wants to set an example for the city to follow Continue Reading

Communication Workers Union warns subpostmasters of flaw in Post Office Horizon accounting system

The union that represents Post Office subpostmasters has warned of a problem with the Horizon accounting system at the centre of a long-running dispute Continue Reading

Free software gains ground in the Italian public administration

Italy's Ministry of Defence is pioneering the use of open-source office productivity tools with the migration of 150,000 PCs to LibreOffice Continue Reading

UAE recognises importance of cyber security, says official

Like the UK, the UAE federal government has identified the importance of creating an environment in which it is safe to do business online Continue Reading

Australia's outsourced datacentre market rising on back of cloud computing

Datacentre investment in Australia is growing fast as corporates use data-intensive applications delivered via the cloud Continue Reading

CIO interview: Torben Høeg Bonde, Vestas

The CIO at Danish wind turbine company Vestas is playing a key role in turning the company into a software supplier Continue Reading

Volvo Group sells Swedish external IT to Indian supplier HCL Technologies

Vehicle manufacturer Volvo Group is selling some of its IT operation in Sweden to Indian supplier HCL Continue Reading

Transforming Singapore Post through modern technology

When Singapore Post realised it had to change its business model to survive, it appointed its first CIO to front the technology transformation Continue Reading

Outsourcing renewals: Where do I source services?

With thousands of IT services contracts coming up for renewal, CIOs should take a careful look at where they source services from Continue Reading

Blockchain sparks change in banking industry

In this week's Computer Weekly, we find out why blockchain, the technology that underpins bitcoin, is making waves in the banking sector. EasyJet tells us why digital is increasingly important for airlines. And we look at the forces driving digital disruption and why some sectors are changing faster than others. Read the issue now. Continue Reading

CIO interview: Frans Westerlund, Fiskars

Fiskars CIO Frans Westerlund tells Computer Weekly about the challenges faced by IT when a business instigates a major strategic transformation Continue Reading

Is digital disruption a threat or an opportunity for banks?

Banks have been relatively unaffected by the digital revolution that has transformed other industries – but that's about to change Continue Reading

James Arbuthnot takes Post Office IT fight to House of Lords

James Arbuthnot takes his seat in the House of Lords and continues campaign for subpostmasters who claim to have been wronged by faulty Horizon IT system Continue Reading

Nationwide Building Society outsources IT infrastructure

Nationwide has outsourced its IT infrastructure to Capgemini for the next five years to bring it up to date for the digital age Continue Reading

BT Openreach division expands services deal with Infosys to improve support for engineers

BT Openreach is using a software platform from Infosys that draws data from several sources to improve support for its engineers and customers Continue Reading

How CIOs can raise their 'IT clock speed' as pressure to innovate grows

CIOs are facing pressure from the board to roll out IT projects increasingly quickly. How can they do that without running unacceptable risks? This article, based on cutting-edge research among leading businesses, offers some answers Continue Reading

Dow Jones denies it was target of insider trading hack

Dow Jones says there is no information to support reports that it was the target of hackers seeking information for insider trading Continue Reading

CIO interview: Olivier Smith, head of IT at Sweden's Hi3G Access

The IT department at Swedish telco Hi3G is on a mission to a utopian planet, with Olivier Smith at the controls Continue Reading

CIO interview: Martin Thell, Scandic Hotels

The CIO of major Nordic hotel chain Scandic Hotels wants to learn more about customers through technology, without being overbearing Continue Reading

GDS payments platform Gov.uk Pay to start taking real payments

GDS launches beta version of payment system that aims to provide standardised electronic payments for public services Continue Reading

The true cost of a cyber security breach in Australia

The costs of cyber security breaches can quickly add up with fines, reputational damage and overhauls to network security all hitting the coffers. The case of one Australian firm shows why paying a ransom to a hacker might be tempting. Continue Reading

Why blockchain heralds a rethink of the entire banking industry

Blockchain, the distributed ledger technology behind bitcoin, is both a threat and an opportunity for financial services – and the banks are taking it very seriously Continue Reading

Cyber security innovation is crucial, says security evangelist

Visibility and automation are key areas of cyber security innovation, but firms should concentrate first on the basics and not overlook the human element of security Continue Reading

RBS to pilot product based on blockchain technology in 2016

Royal Bank of Scotland is among the early adopters of distributed ledger technology that could shake up the banking industry Continue Reading

Finnair selects IBM for cloud transformation

Finnish airline outsources IT transformation to IBM as it moves to introduce digital services to customers Continue Reading

Travelex rewrites its digital strategy

Travelex’s digital transformation is based on short-term wins, long-term goals and disruption, according to its chief digital officer, Sean Cornwell Continue Reading

Estonian government IT initiative increases virtual population

Estonia is leading the way when it comes to providing easy and secure access to government services for citizens and foreigners alike Continue Reading

Singapore and UK researchers investigate privacy in big data era

Academic organisations in Singapore and the UK collaborate on the privacy questions raised by big data and the cloud Continue Reading

Amsterdam aims to become a top European startup hub

Amsterdam is selling itself to the startup community as a nice place to live with a high standard of living, and one that opens doors to the continent Continue Reading

Hundreds of Evry staff in the Nordics to move to IBM in billion-dollar IT outsourcing deal

Around 600 Evry staff in the Nordics are to move to IBM in $1bn IT outsourcing deal that sees the firm hand over its IT infrastructure for the next 10 years Continue Reading

DVLA brings IT back in-house after decades of outsourcing

After the DVLA's two-year project to bring its IT back in-house, its outsourcing strategy – set up during the Thatcher years – came to an end in September 2015 Continue Reading

What to consider when IT outsourcing contracts come up for renewal

Outsourcing contracts worth billions of pounds come up for renewal over the next few years – but unprecedented industry change complicates the CIO's decision Continue Reading

Netherlands uses female role models to encourage girls into IT industry

The Netherlands needs to shake up its education system to attract more girls into IT, as only 10% of its IT workforce are women Continue Reading

Accenture spends €25m on European centre in Dublin

Accenture will open a European technology hub in Dublin that will recruit 200 people and focus on modern technologies Continue Reading

Two thirds of UK businesses never meet important customers

British businesses don't always meet their best customers or the people they do most business with, because of trends in modern technology Continue Reading

Nationwide Building Society deploys artificial intelligence to reduce back-end complexity

Nationwide Building Society is using artificial intelligence to help it reduce the complexity of its back-end systems as it introduces more digital products Continue Reading

CIO interview: Daniel Marion, head of ICT at Uefa

Football might be Uefa's core business, but without IT and the cloud that underpins it, the company's commercial activities would not function Continue Reading

Nordea Bank signs Temenos and Accenture for core banking transformation

Nordea Bank AB has chosen the core banking system it wants to build its digital future on, signing Temenos and Accenture as technology partners Continue Reading

DVLA looking for new CIO after completing major insourcing project

The DVLA is looking for a new CIO as incumbent Iain Patterson completes major insourcing projects and moves back to Cabinet Office Continue Reading

Fidor bank launches in the UK

Fidor bank launches its social media bank in the UK as the number of challenger financial services companies obtaining banking licences continues to rise Continue Reading

Public-private co-operation in the Nordics tackles growing cyber crime threat

Nordic governments and businesses are putting cyber security at the centre of their planning as threats increase Continue Reading

BT launches ethical hacking service for bankers

BT introduces a certified Crest Star ethical hacking test service for financial services customers Continue Reading

Why insurer Axa is entering the retail e-commerce market

Digitisation in insurance is usually associated with digital policy documents – but Axa is using technology to take a lateral approach to the indemnity business Continue Reading

CIO interview: Rob Threadgold, global head of IT infrastructure and operations, ICBC Standard Bank

Standard Bank is taking a global approach to IT challenges following its acquisition by Chinese banking giant ICBC Continue Reading

Most DDoS attacks hiding something more sinister, Neustar warns

Smaller DDoS attacks can be more dangerous than a powerful attack that knocks a company offline but does not install malware or steal data, warns Neustar Continue Reading

Organisations in Asean countries adopt hybrid cloud approach

While developed economies such as Singapore are emulating the rapid take-up of other Asian nations, many other Asean organsiations are taking longer Continue Reading

RSA Group flags ID theft risk to Lloyds Bank customers following datacentre storage theft

International insurance group has seen 500 customers take up offer of identity theft protection in wake of datacentre theft Continue Reading

Financial services watchdog wastes money on Oracle licences

The Financial Conduct Authority admits it has fallen victim to the complex nature of software licensing that dogs companies in the sector it serves Continue Reading

DD4BC cyber extortion gang adds social media to arsenal

Cyber extortion gang DD4BC is using social media campaigns to garner more attention for its ability to create service disruptions by publicly embarrassing large organisations Continue Reading

Tennis governing body ATP outsources digital development

The men's world tennis governing body, the ATP, signs Infosys to help it use digital technology to better engage fans and players Continue Reading

Case study: French delivery company Chronopost looks to NoSQL for big data challenge

French delivery company Chronopost is using open-source NoSQL systems to improve services and customer retention Continue Reading

Myanmar internet gets boost with content delivery network

Myanmar internet users will start benefiting from changes in the law that encourages foreign direct investment in communications infrastructures Continue Reading

Al Rayan Bank finds business agility in cloud applications

Al Rayan Bank believes its investment in cloud applications gives it an edge in business agility Continue Reading

Why Pegasystems' CEO, Alan Trefler, has learned to think smaller

Pegasystems has made its name supplying CRM, analytics and case management software to the world's largest companies. Now CEO Alan Trefler plans to use cloud computing to broaden Pega's appeal Continue Reading

Many firms not getting to grips with third-party data security risk

Supply chain data security risk is pervasive, but being unable to deal with it is down to basic failings, says a cyber risk expert Continue Reading

CIO interview: Elisabeth Stjernstoft, Apoteket

When the Swedish government introduced competition to the pharmaceuticals sector in 2009, the former monopoly faced a major IT transformation Continue Reading

William Hill kicks off football season with blast from the past

A mathematical programming concept that dates back a decade before the world’s first electronic computer is proving itself in the era of web-scale computing Continue Reading

Chetan Dube: The man behind the robot that will help man extend his horizons

IPsoft founder talks about the artificial intelligence platform that could be an example of IT developments that, he says, might transform the future of the human race Continue Reading

CIO interview: Emil Dahlin, Svevia

Svevia CIO Emil Dahlin transformed the IT of a former Swedish government organisation as it became an independent company Continue Reading

Small IT firms most susceptible to going under due to late payments

Small businesses, particularly those supplying IT, should look at alternative financing models as late payments put them at risk of closure Continue Reading

FBI uncovers cyber insider trading gang

Nine suspects are expected to be charged in the US with insider trading based on corporate press releases stolen by hackers before they had been made public Continue Reading

Autoglass moves to cloud-based IT infrastructure

Autoglass has signed a 10-year outsourcing deal with US supplier CSC that will see its IT infrastructure move into the cloud Continue Reading

Court rules Tata Consultancy Services did not discriminate against UK man

After a year of legal wranglings, a UK tribunal has ruled that Indian IT service provider TCS did not discriminate against a UK man seeking employment with it Continue Reading

Outsourcing hits record levels in Europe

Outsourcing activity in Europe recovers after a lull in the lead up to the UK general election, with more contracts than ever before Continue Reading

Cyber risks hit the road

In this week's Computer Weekly, after hackers took remote control of a Jeep Cherokee, we assess the security concerns for internet-connected cars. With the growth of digital banking, is there a need for high-street branches anymore? And we examine whether email overload is hindering the UK's economic productivity. Read the issue now. Continue Reading

Taking a classic brand into the digital age

In this week's Computer Weekly, we find out how Hornby, the iconic model railway company that also owns Scalextric and Airfix, is moving these classic brands into the digital age. With the release of Windows 10, we ask if businesses should upgrade. And our buyer's guide looks at managing software-as-a-service (SaaS) providers. Read the issue now. Continue Reading

Contactless card fraud highlights need for 2FA

A Which? report on contactless card fraud highlights the need for multi-factor authentication for payments, say security experts Continue Reading

Information security governance maturing, says Gartner

Increasing awareness of the impact of digital business risks, coupled with high levels of publicity regarding cyber security incidents, is making IT risk a board-level issue, says Gartner Continue Reading

Mainframe fails to save IBM from 13th declining quarter

IBM's second-quarter revenue was down 13% year-on-year to $20.8bn, but IBM said the decline is only 1%, adjusting for the sale of its x86 server business and the impact of the strong dollar Continue Reading

The obstacles to software-as-a-service adoption in banking

Security tops the reasons why banks don't use software as a service for banking-specific applications Continue Reading

Banker’s startup experience feathers the nest for Starling Bank

Starling Bank founder Anne Boden relates how her time with startups outside traditional banking convinced her to build a digital bank from scratch Continue Reading

Symantec bets on simplicity, cloud and mobile

Symantec is not trying to be all things to all people, but is instead focusing on threats and protecting information in the mobile and cloud environments Continue Reading

Symantec uncovers Morpho cyber espionage operation

A cyber espionage group has targeted high-profile technology, internet, commodities and pharmaceutical companies in the US, Europe and Canada, reports Symantec Continue Reading

MtGox chief Mark Karpeles arrested for fraud

Former chief Mark Karpeles is under arrest on suspicion of $1m fraud and involvement in the disappearance of 650,000 bitcoins Continue Reading

CW Europe – July 2015 Edition

The economy in central and eastern Europe (CEE) is starting to recover, which means investment in IT across the region is also starting to return. This issue of CW Europe investigates how the boost in IT is changing the role of the CIO, from supporting the business to driving its growth. Continue Reading

Barclays expands cheque imaging service

Barclays extends the ability to pay cheques into accounts via a smartphone to more customers Continue Reading

The legacy IT challenge for CIOs

In this week’s Computer Weekly, CIOs in financial services hoping to fight off challenger banks face a huge hindrance from their legacy IT – we assess the difficulties and reveal a diagram that shows the scale of the problem. We look at how to prepare for information security audits and why they are so vital. And we ask if HM Revenue & Customs’ plan for online tax accounts will make tax more taxing for the digitally excluded taxpayer. Read the issue now. Continue Reading

Norway’s DNB was inspired by Danish bank for new app

DNB in Norway has taken inspiration from Danske Bank in Denmark when creating its latest payment app. Continue Reading

Legacy systems holding back 90% of businesses

Most businesses are being held back from making digital advances by their reliance on legacy applications Continue Reading

The diagram that scares the next generation of banking IT professionals

The next generation of IT professionals in the banking sector will face the same legacy headache as their predecessors Continue Reading

Royal Bank of Scotland goes back to 1970s values with big data

RBS, once the world's largest bank, is using analytics technology to go back to the era of personal customer service Continue Reading

DD4B cyber extortion gang ramps up operations

Cyber criminals using DDoS attacks to extort funds from victims are carrying out more attacks despite a $26,000 bounty Continue Reading

Government preparing to let private sector companies use its Verify identity scheme

The Cabinet Office is talking to banks, insurers and retailers to establish Gov.uk Verify identity assurance as a national scheme Continue Reading

International police operation arrests cyber fraud gang

Police in six countries have arrested 49 people suspected of committing financial fraud involving email account intrusions Continue Reading

Nationwide quick off the mark with Apple Watch banking app

Nationwide claims to be the first high street finance firm to offer an Apple Watch app Continue Reading

Potential Apple Pay security weakness revealed

Fraudsters could gain access to personal details of Apple Pay users, research reveals Continue Reading

Sourcing must adapt to digital business goals, says Gartner

Businesses need to change their sourcing strategies if they are to keep pace with the digital revolution, says analyst organisation Gartner Continue Reading

Top six enterprise IT priorities in the Nordics

The future of enterprise IT looks bright in the Nordic region, with growing focus on datacentre investments, national cloud and automatisation Continue Reading

Social engineering attacks more complex than ever, says expert

Expert warns attackers are starting to use increasingly sophisticated ways to get people in organisations to help them circumvent security controls Continue Reading

St Louis Federal Reserve Bank not target of DNS hack, say experts

The hacking of a domain name server (DNS) for the Federal Reserve Bank of St Louis is more likely to be aimed at customers than the bank itself, say security experts Continue Reading

Barclays adds extra security through domain name switch

Barclays Bank and Barclaycard are moving away from using .com and .co.uk domain names in a move that will add extra security for customers Continue Reading

Global banking IT group completes standardised IT architecture

The Banking Industry Architecture Network (Bian) has announced its standardised global IT architecture for banks Continue Reading

Santander launches 'Boris bike' app

Santander has released an app that allows people to book a 'Boris bike' via their mobile phone Continue Reading

Wearable technology to transform laggards in insurance industry

Wearable and other smart technologies set to transform the insurance industry in the next three to five years Continue Reading