IT governance
IT governance provides the core workflows and processes that help IT managers to oversee the successful functioning of the IT department, and to prove the value of IT to the business. Regulations and compliance are just as important as technological and management skills, and we highlight the best practice in IT governance and the example of successful IT leaders.
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E-Zine
20 Jan 2023
CW APAC January 2023 – Trend Watch: CIO Trends
As we enter a new year, it remains vital for IT leaders to keep track of the latest developments across the industry. In this handbook, focused on CIO trends in the Asia-Pacific region, Computer Weekly looks at predictions for 2023, how the Australian Red Cross managed a donation surge, Mondelez’s digital transformation and Singapore’s public sector IT strategy Continue Reading
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E-Zine
21 Nov 2022
CW APAC: Trend Watch: Artificial intelligence in APAC
Artificial intelligence is becoming more commonplace across business. In this handbook, focused on the adoption of the technology in the Asia-Pacific region, Computer Weekly looks at what still stands in its way, Dell’s deep learning model, how AI can realise its potential in healthcare, and the pros and cons of using AI and ML applications in the cloud. Continue Reading
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News
21 Nov 2018
Interview: Comms sector ripe for disruption as climate change takes hold
Humanity has just 12 years left to keep global warming to a maximum of 1.5⁰C and prevent climate meltdown. Paul Dickinson from the Carbon Disclosure Project discusses how CIOs can help take steps to avert disaster by changing their attitude to business communications Continue Reading
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News
21 Nov 2018
Post Office held back information about Horizon IT system errors
Post Office director admits to Horizon errors and not sharing details with subpostmaster network Continue Reading
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News
21 Nov 2018
How voice biometrics catches fraudsters
Telephone banking is often seen as the forgotten channel in multi-channel banking, something that fraudsters are now exploiting Continue Reading
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News
20 Nov 2018
Dutch audit finds Microsoft Office leaks confidential data
The diagnostics Microsoft Office collects from users should be a source of concern for any government CISO, according to a DPIA audit Continue Reading
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News
20 Nov 2018
Police challenged over refusal to disclose files on WikiLeaks staff
Lawyers will challenge the Metropolitan Police Service today to confirm or deny whether it holds correspondence with US law enforcement about three WikiLeaks staff – including two UK citizens – in a freedom of information tribunal Continue Reading
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News
20 Nov 2018
Survey: Data very fragmented, and that’s a worry for most
Cohesity-sponsored survey finds most organisations store multiple copies of secondary data and worry about the cost and the effect on their competitiveness Continue Reading
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News
20 Nov 2018
How Singapore Airlines is flying the digital skies
Top Asian carrier Singapore Airlines has been building a digital foundation to fend off potential disruption, but it is not just the IT team that is leading the charge Continue Reading
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News
16 Nov 2018
Post Office executives cross-examined in Horizon IT system trial
A High Court trial, where subpostmasters are suing the Post Office for damages caused by an allegedly faulty IT system, ended its second week. Continue Reading
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News
16 Nov 2018
EE and Virgin Media fined for breaking consumer protection rules
Ofcom has imposed fines totalling £13.3m on EE and Virgin Media, saying both providers levied excessive charges on customers who ended their contracts early Continue Reading
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News
15 Nov 2018
Keep people at the centre of risk management, says consultant
In assessing the cyber risks to a business, security professionals should start with the people in an organisation and keep them at the centre in identifying and mitigating risk, says consultant Continue Reading
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News
14 Nov 2018
Challenger bank ready to get its banking licence back
CivilisedBank is reapplying for a banking licence after giving it up to focus on its technology Continue Reading
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News
13 Nov 2018
Post Office trial throws up known problem with Horizon system
High Court case in which subpostmasters are suing the Post Office has revealed a known problem with the computer system at the core of the dispute Continue Reading
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News
08 Nov 2018
Self-driving cars may have to break law, says Law Commission
Self-driving cars may have to break the rules of the road to operate safely, and the Law Commissions of England, Wales and Scotland are embarking on a consultation to seek input on how to manage this Continue Reading
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E-Zine
08 Nov 2018
CW Benelux: Bikes face scooter challenge in Netherlands
The concept of rental scooters is perfect for the Netherlands, where bicycles are already the most widely used method of transport. Scooter startups see the potential to apply the latest smart technologies to the concept, but regulations could be a barrier. Also in this issue, read how chatbots are taking off with Dutch organisations, with KLM's chatbot a pioneering example, and find out how Dutch bank ING is getting a financial boost from an employee performance management rethink. Continue Reading
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News
06 Nov 2018
GSMA urges fresh action on 5G mobile spectrum
Mobile industry body says time is running out to ready enough radio frequency spectrum in the appropriate bands to account for the demands of 5G mobile networks Continue Reading
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News
31 Oct 2018
Ofcom releases BT from 2005 Openreach undertakings
Following the legal split of the two organisations, telecoms regulator Ofcom has formally ‘released’ BT from the 2005 undertakings set up to manage the Openreach infrastructure business Continue Reading
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News
30 Oct 2018
UK government taskforce commits to distributed ledger technologies
Report says distributed ledger technology “has the potential to deliver significant benefits in financial services and other sectors in the future” Continue Reading
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News
30 Oct 2018
Traditional financial services firms face extinction within 12 years
A large number of large banks could disappear within 12 years unless they change business models and economics Continue Reading
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News
26 Oct 2018
British Airways data breach worse than thought
British Airways has admitted that up to 185,000 more people than first thought may have had personal details compromised in August’s data breach Continue Reading
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News
24 Oct 2018
Government can’t guarantee no-deal Brexit data-sharing agreement
Digital minister Margot James says there is no clear timetable on when the UK will secure a data adequacy decision from the EU, and cannot guarantee an agreement will be in place in the event of a no-deal Brexit Continue Reading
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News
16 Oct 2018
UK faces 10 cyber attacks a week as hostile states step up hacking, says NCSC
The UK’s National Cyber Security Centre has thwarted more than 1,600 attacks over the past two years – many by hostile nation states Continue Reading
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News
11 Oct 2018
Robots in the workplace supported by 81% of business chiefs
Robotic process automation continues to be taken up by more organisations – but despite proven benefits, those that already use it are struggling to scale it up Continue Reading
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News
11 Oct 2018
Dropping commercial open source lowers PaaS costs at Fidelity
Investment company Fidelity has created an on-premise PaaS for its in-house developer teams using the open source Cloud Foundry platform Continue Reading
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Opinion
02 Oct 2018
Everyone, everywhere is responsible for IIoT cyber security
Cyber security in the industrial internet of things is not limited to a single company, industry or region – it is an international threat to public safety, and can only be addressed through collaboration that extends beyond borders and competitive interests Continue Reading
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News
01 Oct 2018
UK will unilaterally tax web giants, says Hammond
Chancellor threatens to go it alone on tax reform for digital services businesses if an international agreement cannot be reached Continue Reading
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News
30 Sep 2018
Openreach completes largest Tupe transfer in history
More than 30,000 BT employees have transferred across to the quasi-independent Openreach, completing what is thought to be the largest one-off Tupe transfer in history Continue Reading
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News
27 Sep 2018
CIO interview: Fraser Ingram, Clydesdale and Yorkshire Bank
Fraser Ingram joined the Clydesdale and Yorkshire banking group as CIO just at the right time – as it was embarking on its digital journey Continue Reading
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Opinion
26 Sep 2018
Why the government should rethink the UK’s surveillance laws
The European Court of Human Rights has made clear that the Snoopers’ Charter is an unlawful violation of people’s rights and freedoms Continue Reading
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News
12 Sep 2018
Two-thirds of emails not clean, says research
Two-thirds of emails don't make it to the inbox because security systems consider them unsafe, according to research Continue Reading
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News
07 Sep 2018
Senior civil servants address TechUK smarter state theme
Senior government officials spoke at a TechUK “smarter state” event, revealing ambitious AI policy alongside a “back to basics” drive to get data right Continue Reading
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News
04 Sep 2018
TSB CEO out after months of IT problems
TSB’s CEO, Paul Pester, is stepping down after the bank and its customers were beset by another round of IT problems Continue Reading
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News
30 Aug 2018
US and UK days away from European Parliament ultimatum to suspend data transfers to the US
Threat to Privacy Shield as the European Union and US approach a critical European Parliament deadline to suspend data transfers from the EU to the US Continue Reading
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News
29 Aug 2018
Improving security is top driver for ISO 27001
Organisations are implementing the ISO 27001 standard in recognition of the fact that cyber attacks are increasingly inevitable and that it is best to be well-prepared to fend off attacks and mitigate their effect Continue Reading
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News
29 Aug 2018
IT leaders at a crossroads as they grapple with digital technology
CIOs have the opportunity to influence their company strategy as digital technology reshapes business. A survey of CIOs across 70 countries charts a path for IT leaders through emerging technologies Continue Reading
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News
28 Aug 2018
Amnesty International backs campaign to ban killer robots
Human rights organisation calls for legally binding international agreement to ban the development and use of autonomous weapons that operate without humans Continue Reading
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News
28 Aug 2018
Finland government to review public procurement laws
Finland's government is putting its procurement laws under the spotlight after a major IT fraud Continue Reading
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News
23 Aug 2018
Councils at risk from unsupported Windows Server and SQL Server
Some local authorities are using unsupported server software, while others are not paying for extended support Continue Reading
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Opinion
22 Aug 2018
Better the data you know – how GDPR is affecting UK tech companies
As the dust settles from the General Data Protection Regulation, the implications for technology firms in the UK are becoming clearer Continue Reading
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Feature
16 Aug 2018
Tips on reducing unnecessary cloud service costs
As IT departments prepare their 2019 budgets, we assess how to avoid paying too much for cloud services Continue Reading
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News
15 Aug 2018
The National Archives deploys Egress to support FoI requests
Egress Secure Workspace is being used by the Advisory Council for The National Archives, who require a collaboration environment to assess FoI requests Continue Reading
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News
09 Aug 2018
Ex-HMRC tax inspector sounds alarm over suitability of IR35 online status checker tool
As the private sector consultation on IR35 draws to a close, a former HM Revenue & Customs inspector calls into further question the suitability of the government's online tool for assessing contractors’ tax status Continue Reading
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Feature
06 Aug 2018
The value of unified endpoint management
Given the diversity of devices people can use for work, IT needs to look at how it can unify device security Continue Reading
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News
05 Aug 2018
The rise of humanoid robotics in the Middle East
Middle East CIOs are planning to roll out intelligent automation technologies such as artificial intelligence and humanoid robotics Continue Reading
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News
27 Jul 2018
Openreach doubles down on full-fibre broadband roll-out
In its first annual review since splitting from BT, Openreach has recommitted to its targets for full-fibre broadband Continue Reading
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News
25 Jul 2018
MPs to investigate progress of digital government
Science and technology committee invites evidence for inquiry into spread of digital public services and the role of GDS Continue Reading
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News
25 Jul 2018
Vodafone sales tick down on new reporting rules
Quarterly sales at mobile operator Vodafone dipped thanks to the impact of new reporting standards and foreign exchange headwinds Continue Reading
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News
18 Jul 2018
Spectre variant gives buffer overflow a new twist
New variants of the Spectre microprocessor bugs use buffer overflow-style attacks to run malicious code Continue Reading
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News
15 Jul 2018
New industry network to bolster data protection in ASEAN
The Data Protection Excellence network will assist organisations and individuals new to data protection laws by providing hands-on training and professional certification courses Continue Reading
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News
12 Jul 2018
Brexit proposal calls for standards alignment and data sharing
Although the government’s Brexit whitepaper focuses on curbing immigration, collaboration on cyber crime, data sharing and services are among the bargaining chips Continue Reading
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News
09 Jul 2018
As prime minister unveils Brexit plans, TechUK calls for deal on services
The UK tech industry wants a Brexit deal open to services, mirroring the EU trade agreement with Canada Continue Reading
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News
09 Jul 2018
Government needs to improve its outsourcing approach
Parliamentary committee advises government to improve its outsourcing methods in the wake of the collapse of Carillion Continue Reading
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News
08 Jul 2018
TechUK calls on UK to adopt recent EU trade deals to boost digital sector
The EU deal with Canada, as well as forthcoming trade agreements with Japan, Singapore and Vietnam, could boost the UK tech sector – if adopted after Brexit Continue Reading
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News
06 Jul 2018
Banks given three months to report on how they respond to outages
UK financial services regulators get tough on banks over their ability to recover from IT outages Continue Reading
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News
01 Jul 2018
Australian government grappling with digital transformation woes
Digital transformation in Australia’s public sector has been beset by soaring rhetoric and vague aspirations by government, a new report reveals Continue Reading
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Opinion
01 Jul 2018
Cyber security – why you’re doing it all wrong
Most organisations can list the IT security tools and controls they have, so why do most of them still get the security basics wrong? Continue Reading
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News
29 Jun 2018
British Muslim considers appeal after court rules repeated terrorism stops are legal
Muzaffar Abdullah, a 37-year-old gas engineer who has been stopped and questioned by police at airports at least 10 times, is considering an appeal after being found guilty of wilful obstruction for refusing to answer questions under controversial terrorism legislation. He received a conditional discharge. Continue Reading
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News
27 Jun 2018
Government must challenge popular smart city misconceptions
A report by the All Party Parliamentary Group on Smart Cities says many people feel alienated by the concept, and calls on the government to challenge some popular misconceptions Continue Reading
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News
26 Jun 2018
NHS collaborates with private health on sharing patient data
Work has begun on establishing a set of data standards to enable private healthcare patients’ data to be shared with the NHS Continue Reading
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News
25 Jun 2018
Mobile spectrum sharing is vital for UK 5G roll-out, says report
A report commissioned by independent network builders’ body Inca has warned that current approaches to how spectrum is apportioned are leaving vast amounts unused, and this needs to change Continue Reading
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Blog Post
22 Jun 2018
Public scrutiny of IT failures is fundamental to IT success
MPs on the Treasury select committee have been doing everyone in IT a favour lately. Thanks to pressure from their investigations, we’ve had near-unprecedented access to the real stories of what ... Continue Reading
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News
21 Jun 2018
Nokia outsources IT infrastructure and application services to HCL
Five-year deal will bring together the services delivered by four different IT companies. Continue Reading
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News
14 Jun 2018
Ofcom satisfied with progress on BT Openreach split
Ofcom has published its first annual report on the legal separation of BT and Openreach, and said it is broadly satisfied with progress to date, despite hiccups relating to the BT pension scheme Continue Reading
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News
14 Jun 2018
Bank of England to set minimum service requirements after TSB and Visa outages
The Bank of England is planning new rules for the minimum service levels that financial service providers must offer, even during IT outages Continue Reading
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News
07 Jun 2018
IT spending reaches 10-year high as CIOs struggle with digital technology strategy
IT leaders have seen their budgets and headcounts rise for the first time in 10 years, but face challenges implementing their digital strategies Continue Reading
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News
06 Jun 2018
Financial Conduct Authority raises questions over TSB's IT regression testing
The FCA will look at whether TSB carried out sufficient regression and user acceptance testing before migrating to a new IT platform Continue Reading
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News
06 Jun 2018
GDPR and backup: A potential minefield easily avoided
The right to be forgotten will be impossible in backups and snapshots, but systems can be built that automate for compliance, says Andy Barratt of security consultancy Coalfire Continue Reading
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News
06 Jun 2018
Singapore government to form AI advisory council
New council will develop standards and guidelines to address ethical issues arising from the growing use of artificial intelligence Continue Reading
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News
29 May 2018
Policy Exchange report calls for GDS to be moved to DCMS
Think-tank wants Government Digital Service to create a “single digital government account” for citizens, and says bringing the organisation into the Department for Digital, Media, Culture and Sport will improve focus on “all aspects of digital transformation” Continue Reading
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News
23 May 2018
Compliance in the cloud: Avoiding the cloud compliance trap
When you hand over data to a cloud provider, you don’t hand over responsibility for legal and regulatory compliance. Beware of falling into a cloud compliance trap Continue Reading
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News
18 May 2018
GDS seeks advice on migration from Public Services Network
The Government Digital Service has started the process of moving public sector organisations away from the Public Services Network Continue Reading
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News
17 May 2018
DWP IT engineering is ‘dysfunctional’ and lacks ‘ability to deliver’, claims report
Internal report produced for DWP CTO details challenges faced by department in moving to more agile ways of working Continue Reading
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News
17 May 2018
Ex-DWP IT contractor wins IR35 case appeal against HMRC
Tribunal judge rules terms of contractor's engagement with the Department for Work and Pensions means HMRC was wrong to pursue a £26,000 claim for unpaid income tax and national insurance contributions Continue Reading
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News
15 May 2018
Cage director Rabbani heads for Supreme Court after appeals court rules password demands lawful
Muhammad Rabbani, director of campaigning group Cage, will appeal to the Supreme Court after Court of Appeal rules that police did not act unlawfully by demanding his computer and mobile phone passwords under Section 7 of the Terrorism Act Continue Reading
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News
15 May 2018
TSB refused help from Lloyds as IT meltdown began
TSB turned down an offer of help from Lloyds Banking Group as the migration of customers accounts to its new banking system went wrong Continue Reading
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News
11 May 2018
Police Scotland did not inform public of mobile phone searches
Members of the Scottish Parliament heard that Police Scotland did not conduct impact assessments or give explanations to the public when they were accessing private data on their mobile phones Continue Reading
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E-Zine
10 May 2018
CW Benelux: Rotterdam charts course to become world’s smartest port
The Port of Rotterdam in the Netherlands is using internet of things and artificial intelligence technology from IBM in a bid to become the world’s smartest port. Also read how companies in the Netherlands are only partly ready for the country’s version of the EU’s General Data Protection Regulation (GDPR), and why the European Central Bank thinks cash will remain in use in the Eurozone for a very long time. Continue Reading
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News
02 May 2018
Fresh blow for Facebook as court refuses stay in Max Schrems legal action
Facebook has lost a legal attempt to delay the Irish High Court from seeking answers from the European Court of Justice over the legality of EU-US data transfers Continue Reading
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News
02 May 2018
Cabinet Office updates spend controls
Revamped spend controls policy aims to give departments more flexibility, but requires them to keep a 15-month pipeline plan of any current and intended technology spend above £5m Continue Reading
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News
02 May 2018
Finnish government launches regional digitisation plan
Finland’s government allocates €400m to support digital projects run by the country’s local authorities Continue Reading
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News
01 May 2018
Microsoft’s latest Windows 10 focuses on IT admins
While it will stop those annoying taskbar InBox and social media messages, at the heart of the April 2018 Windows 10 update is an effort to simplify management Continue Reading
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News
27 Apr 2018
Government given six months to rewrite snoopers’ charter
The government has until 1 November 2018 to rewrite a key section of the Investigatory Powers Act 2016, after the high court declared them unlawful in a judicial review brought by human rights group Liberty Continue Reading
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Feature
27 Apr 2018
GDPR: An overview of the latest data protection legislation
The forthcoming General Data Protection Regulation (GDPR) will have wide-ranging implications for every organisation that processes personal data. This comprehensive overview tells you what you need to know Continue Reading
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Opinion
27 Apr 2018
After the TSB debacle, is it time for IT people to run retail banking?
Given that high-street banks are effectively little more than a computer system processing algorithms, would they be better off run by tech experts than bankers? Continue Reading
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News
27 Apr 2018
GDPR: Put your data in Azure cloud, says Microsoft chief
Tech giant reports strong growth in its cloud business in third-quarter 2018 fiscal results Continue Reading
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News
26 Apr 2018
ServiceNow buys into SaaS licensing to drive digitisation
The cloud-based service management company has extended its reach in IT asset management to help businesses optimise cloud subscriptions Continue Reading
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News
25 Apr 2018
Google claims it is GDPR ready
Alphabet, the parent company of Google, says that since its advertising business relies on keyword searches, the impact of GDPR is limited Continue Reading
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Opinion
25 Apr 2018
How a new ISO standard helps you take control of your IT assets
The updated ISO standard 19770-1:2017 offers IT managers a way to bring their hardware and software assets under a single management standard Continue Reading
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News
24 Apr 2018
Criminal Courts Review Commission findings in Post Office computer case raise further enquiries
The Criminal Courts Review Commission forensic examination of the IT system at the centre of a legal case against the Post Office has raised further questions Continue Reading
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News
17 Apr 2018
Why AI skills, broadband and machine liability must be addressed
The House of Lords select committee on artificial intelligence has urged the government to adapt policies to bolster AI and protect the public Continue Reading
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News
13 Apr 2018
Companies must take a share of cloud security responsibility
The cloud is seen as highly secure and more and more critical data is being held in public clouds, but organisations need to adapt their internal security processes Continue Reading
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News
10 Apr 2018
European CIOs have budget balancing act ahead of them
There is some consensus among European CIOs on budget rises across the continent, but less so on what to invest in Continue Reading
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Podcast
10 Apr 2018
Podcast: Storage compliance for GDPR data subject requests
The General Data Protection Regulation is upon us. Mathieu Gorge, CEO of Vigitrust, talks you through the key areas needed for compliance in storage of data subjects’ data and how to find it quickly on request Continue Reading
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News
09 Apr 2018
Security professionals admit patching is getting harder
Vulnerable systems need patching to avoid being attacked by security exploits, yet many businesses find it hard to apply patches quick enough Continue Reading
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News
05 Apr 2018
Only newer systems will get Intel firmware updates for Spectre chip flaw
Intel will not issue patches for legacy processors, so older systems and legacy embedded applications will remain vulnerable to Spectre exploits Continue Reading
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News
03 Apr 2018
Future of internet regulation is focus of Lords inquiry
Inquiry will seek evidence on whether or not the law is up to the job of regulating online platforms such as Facebook, and what improvements can be made Continue Reading
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News
30 Mar 2018
GDS loses government data policy to DCMS
Prime minister confirms long-rumoured move in written statement to Parliament as MPs left for Easter recess Continue Reading
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News
26 Mar 2018
ShopDirect set to use AI to detect fraud on phone calls
The online retailer has signed a contract to use voice authentication technology from Pindrop to tackle fraud and improve customer experience Continue Reading
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Opinion
26 Mar 2018
SAP licensing – reassuringly expensive?
SAP’s recent settlement with AB InBev has again put audits and licensing under the spotlight. We look at how to get the best value and avoid fines Continue Reading
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News
22 Mar 2018
Legacy IT hampers digital strategy at banks and insurers
A highly regulated environment, a risk-averse culture and a reliance on core legacy technology are holding back banks and insurance companies from modernisation Continue Reading
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News
19 Mar 2018
Heartbleed and Shellshock thriving in Docker community
DevOps has revolutionised IT, but security best practices are being skimmed over, which means old vulnerabilities are finding a new lease of life in Docker Continue Reading