IT project management

Every IT project should begin with two questions: What business problem are we trying to solve. See complete definition.

Opinion 31 Jan 2023
Three outsourcing trends to look out for in 2023

ISG's Andreas Fahr outlines three IT sourcing trends to look out for in the coming year. Continue Reading
News 30 Jan 2023
Former Fujitsu staff under police investigation to face Post Office IT scandal inquiry

Two former Fujitsu IT professionals being investigated for potential perjury will face Post Office Horizon public inquiry in May Continue Reading

News 04 Jul 2013

Why agile development failed for Universal Credit

The DWP has ceased all agile development on the Universal Credit programme. Was agile not up to the job? Or was DWP not up to agile? Continue Reading
News 27 Jun 2013

How BP made its IT future-ready with a hybrid cloud infrastructure

BP bridged its cloud gap with a cautious and calculated approach using a mix of private cloud, public cloud and in-house IT infrastructure Continue Reading
News 17 Jun 2013

IT departments to shrink dramatically within five years as cloud takes over

IT professionals will need to rethink their careers as corporate IT departments undergo a radical restructuring over the next five years Continue Reading
News 11 Jun 2013

Lloyds customer complaints plummet after automating manual processes

Lloyds is claiming dramatic improvements in the quality of its customer service after automating manual banking processes Continue Reading
News 10 Jun 2013

The Future of Corporate IT

This research study from CEB identifies five opportunities for CIOs to drive productivity and growth as organisations adopt new working practices. Continue Reading
News 03 Jun 2013

Universal Credit will cost taxpayers £12.8bn

The government’s review of major projects revealed the flagship Universal Credit programme will cost nearly six times more than previously billed Continue Reading
Feature 31 May 2013

Sweating your datacentre’s IT assets - is it a good idea?

Amid economic uncertainties, businesses want to get more from existing IT assets. But does it make sense from an IT point of view? Continue Reading
News 15 May 2013

HSBC axes 14,000 jobs

HSBC is to lay off up to 14,000 global staff in a cost-cutting move likely to include redundancies among the bank's back-office IT employees Continue Reading
News 15 Apr 2013

Case study: London's Olympic network from BT

After receiving an honourable mention in the European user awards for networking, Computer Weekly looks at the challenge of rolling out the network for the London Olympic Games in 2012 Continue Reading
News 08 Apr 2013

Collaborative Learning in a Project Environment

This guide from ESI International explains how organisations can harness collaborative learning to drive better project management. Continue Reading
News 02 Apr 2013

Howard Shiplee latest to lead Universal Credit delivery

Howard Shiplee has been appointed the latest lead on the DWP Universal Credit programme Continue Reading
News 22 Mar 2013

Universal Credit not at odds with agile, says former chief

Former programme director of Universal Credit, Malcolm Whitehouse, has denied the mega-project is at odds with agile development Continue Reading
News 15 Mar 2013

Accenture delivers rapid reporting for Six Nations

In sponsoring the Six Nations Rugby tournament, Accenture has shown how rapid prototyping can be applied to building enterprise reports Continue Reading
News 11 Mar 2013

Majestic Wine swaps Microsoft for Intershop in ecommerce refresh

Majestic Wine is revamping its website with an InterShop 7 ecommerce engine, which replaces a legacy Microsoft Commerce Server system. Continue Reading
News 26 Feb 2013

IT Priorities Europe 2013

Compare IT technology and spending priorities across Europe with Computer Weekly/TechTarget's IT Priorities 2013 European research. Continue Reading
News 18 Feb 2013

Pitchford to head-up Universal Credit programme

David Pitchford, executive director of Major Projects Authority heads up the Universal Credit at the Department for Work and Pensions (DWP) Continue Reading
News 18 Feb 2013

Maximising automation and the industrialisation of IT

This report from analysts Bob Tarzey and Clive Longbottom makes the case for automation in IT operations management. Continue Reading
News 18 Feb 2013

Benefits Management: How to increase the business value of your IT projects

This book extract explains how organisation can uses benefits management techniques to increase the value of IT projects to the business. Continue Reading
News 07 Feb 2013

Super themes shaping the ICT agenda in 2013

Tim Jennings, chief IT analyst at Ovum identifies seven super themes that will shape the ICT agenda for the year ahead. Continue Reading
News 06 Feb 2013

The year of Application Performance Management (APM)

Bob Tarzey and Clive Longbottom explain why IT executives are prioritising Application Performance Management to address demands for better performance and to meet business goals. Continue Reading
News 28 Jan 2013

Top 10 Project Management Trends for 2013

A global panel of experts identify the top 10 trends in project management in 2013 Continue Reading
News 28 Jan 2013

IT Services Purchase Intentions 2013

This survey of over 130 European IT professionals from Computer Weekly and TechTarget examines company's buying plans for IT services in 2013. Continue Reading
News 28 Jan 2013

CW Buyer's Guide: Asset Management

Computer Weekly looks at how IT asset lifecycle management can help CIOs manage their organisation's technology assets. Continue Reading
News 28 Jan 2013

Business Continuity: Availability, recovery and archive

Analysts Clive Longbottom and Bob Tarzey offer a 7 step approach to creating a business continuity and disaster recovery strategy. Continue Reading
News 18 Jan 2013

Business Continuity Management Systems

Brush-up you knowledge of the practical aspects of business continuity management with this book extract. Continue Reading
News 09 Jan 2013

IT contractors seek to fill skills gap left by public sector cuts

IT contractors are increasingly confident about job opportunities in the public sector due to reductions in the civil service's head count, finds research Continue Reading
E-Zine 07 Jan 2013

IT spending to rise in 2013

Find out what analysts are predicting for technology in Europe this year, including changes in budgets and how companies can reduce costs and improve sustainability. Continue Reading
News 07 Jan 2013

Morrisons sees poor sales due to lack of online presence

Supermarket chain Morrisons posted “disappointing” sales over the Christmas break, due to the retailer’s lack of online presence. Continue Reading
Photo Story 03 Jan 2013

Extreme teleworking from Everest Base Camp

Technical project manager Astrid Byro is planning to work remotely from 5000m above sea-level in the Himalayas using a Kindle Fire Continue Reading
News 06 Dec 2012

MPs call for wider promotion of mutuals beyond Whitehall

Mutuals need to be effectively promoted across the whole public sector, not just Whitehall, say MPs Continue Reading
News 06 Dec 2012

De-risking IT Lifecycle Management

Analysts Clive Longbottom and Rob Bamforth offer advice on managing IT assets more effectively. Continue Reading
News 03 Dec 2012

HMRC slammed for 'undue complacency' on RTI systems

Report labels HMRC “unduly complacent” about the roll-out of the Real Time Information (RTI) system crucial to the Universal Credit programme Continue Reading
News 03 Dec 2012

Technology value matrix : ERP

Analyst group Nucleus Research looks at the latest trends in enterprise resource planning (ERP) and discusses the best performing suppliers. Continue Reading
News 24 Oct 2012

CIO interview: Gerry Pennell, CIO, London 2012 Olympic Games

As the job of a lifetime nears its end, London 2012 CIO Gerry Pennell talks exclusively to Computer Weekly about his Olympic experience Continue Reading
Feature 22 Oct 2012

How to manage your assets and control business costs

Asset lifecycle management allows the IT department to improve governance, mitigate risk and improve service quality and efficiency Continue Reading
Opinion 18 Oct 2012

The socially intelligent project manager

IQ alone is not enough to determine project success. Good project managers also require social intelligence Continue Reading
News 17 Sep 2012

DWP hits back at criticism over Universal Credit IT systems

The Department for Work and Pensions (DWP) has hit back at calls to delay its flagship Universal Credit scheme because of IT concerns Continue Reading
News 11 Sep 2012

Cabinet Office blacklists Fujitsu from government IT contract tenders

The Cabinet Office has banned Fujitsu and another IT supplier from tendering for public sector IT contracts as they constitute too high a risk Continue Reading
News 07 Sep 2012

Interview: Channel 4 CIO on the IT behind the broadcasting of the Paralympic Games

The Paralympic Games was the largest live broadcast undertaking for Channel 4, and gave the IT team an equally complex project Continue Reading
News 04 Sep 2012

UK Border Agency ordered to crack down on bogus student visas

The UKBA must crack down on bogus student visas ahead of the roll-out of its troubled e-Borders program, MPs have urged Continue Reading
News 03 Sep 2012

Multiple Country Implementation

This report from Cognizant explains the key factors which influence a multi-country solution development and implementation. Continue Reading
News 03 Sep 2012

Five reasons why workforce management is better in the cloud

This analyst report from Nucleus Research assesses the business benefits of cloud solutions for managing the workforce. Continue Reading
Feature 29 Aug 2012

Outsourcing IT services: goals and negotiations

Tactical and strategic negotiations are important to businesses of all sizes, from SMEs to the largest enterprises Continue Reading
News 30 Jul 2012

Vodafone appoints new CEO of Cable & Wireless Worldwide

Following the acquisition of C&WW, Vodafone has transferred its head of global enterprise to run the new venture Continue Reading
News 03 Jul 2012

Whitehall could save £33bn with big data analytics, says Policy Exchange

Government could save £33bn a year applying big data analytics to departmental information, claims a report from the Policy Exchange Continue Reading
News 29 May 2012

CIO interview: Lukas Oberhuber, CTO, Simply Business

Lukas Oberhuber is CTO at Simply Business, where he is making IT at the insurance company more agile to meet business demands Continue Reading
News 16 May 2012

CIO interview: Cathryn Riley, CIO, Aviva

It's been a tough time for Aviva with CEO Andrew Moss forced to step down in a shareholder revolt. But for CIO Cathryn Riley, it’s business as usual. Continue Reading
News 03 May 2012

European copyright ruling good for IT innovation, say lawyers

The top European court's ruling on copyright is good news for innovation, say lawyers Continue Reading
News 13 Apr 2012

How technology, media and telecoms companies can win the confidence of investors

Deloitte looks at the impact leadership has on company performance in the techonology media and telecoms sectors. Continue Reading
News 10 Apr 2012

CIO interview: David Jones, CIO, Crown Prosecution Service

CPS CIO David Jones is leading a comprehensive technology revamp to modernise operations across the entire criminal justice system. Continue Reading
News 04 Apr 2012

Transforming IT at HM Revenue & Customs

HMRC CIO, Phil Pavitt, gives the key facts around HM Revenue and Customs’ IT change programme in this PowerPoint presentation for Computer Weekly's 500 Club. Continue Reading
News 22 Mar 2012

Business leaders agenda 2012

This report from KPMG identifies business priorities across a wide range of geographies and industries, and assesses the economic outlook. Continue Reading
News 20 Mar 2012

CIO interview: Rob Pringle, global IT director, Gazprom

Rob Pringle, director of global IT at Gazprom Marketing and Trading, reveals the secret of rolling out IT quickly Continue Reading
News 14 Mar 2012

Gartner: Rethink organisation structure to boost business

Businesses must radically rethink how they organise staff and collaborate if they want to make big improvements, according to analyst Gartner Continue Reading
News 13 Mar 2012

BMC Mainframe Survey 2011

Over a thousand large mainfram users took part in this survey and it reveals some telling plans across the IT sector for the coming year. Continue Reading
News 13 Mar 2012

IT as a driver of M&A success

This report from Ernst & Young examines why IT considerations are not given adequate attention in the due diligence prior to mergers and acquisitions. Continue Reading
News 07 Mar 2012

Systems integrators 'charge more in paperwork than SMEs do in delivery’

A systems integrator asked for more money from the government for an IT product proposal than an SME was able to deliver the actual service for. Continue Reading
News 07 Mar 2012

John Lewis prioritises IT investment above profit

John Lewis made significant technology investments in 2011, pushing profits down 3.8% to £353.8m Continue Reading
News 05 Mar 2012

NHS trusts to be freed from CSC contract commitments

The Department of Health has proposed a deal with CSC to release trusts in the National Programme for IT from their contractual obligations to use software from the troubled supplier. Continue Reading
News 05 Mar 2012

Rogue IT manager jailed for two years after £123k procurement scam

A rogue IT procurement manager has been jailed for two years after he colluded with two IT suppliers to defraud grocer Nisa Today out of £123,000 Continue Reading
News 02 Mar 2012

The mindset of the chief information officer

This study evaluates the leadership role that chief information officers perform in helping their organisations achieve their commercial goals. Continue Reading
News 20 Feb 2012

CIO priorities 2012: Ali Jaffri, ICT manager, Gallions Housing

Ali Jaffri, ICT manager at Gallions Housing, talks about the challenges of 2012. Continue Reading
News 07 Feb 2012

More than half of government projects behind schedule

More than half of major government projects are behind schedule, according to the head of Whitehall's Major Projects Authority. Continue Reading
News 25 Jan 2012

UK IT budgets under pressure in 2012

UK IT budgets will remain flat in 2012, a worldwide survey of more than 2,500 IT professionals has revealed. Continue Reading
News 13 Jan 2012

The capability approach to enterprise architecture

A capability-led approach to enterprise architecture provides the rigour and structure for companies to ‘do EA properly’ and deliver real -value. Continue Reading
News 06 Jan 2012

The global state of the project management office

This global benchmarking study from ESI international identifies key challenges and successes experienced by project and programme management offices. Continue Reading
News 06 Jan 2012

The global state of the PMO: The IT perspective

This benchmarking study from ESI International identifies three key trends impacting the project management function in the IT industry. Continue Reading
Opinion 03 Jan 2012

Five ways to improve your IT project management

Project management and the IT industry go together like jam and toast. But not all project management is good project management. Continue Reading
Photo Story 08 Dec 2011

The UKtech50: The top 20

Following on from our successful afternoon yesterday, where we unveiled the most influential people within the UK IT industry, ComputerWeekly brings you the lowdown on the top 20. Continue Reading
Feature 30 Nov 2011

Case study: Nokia rethinks HR with web portal

Mobile phone manufacturer Nokia has reduced its HR costs by between 20% to 30% after rolling out a web-based HR portal for its 60,000 employees. Continue Reading
Video 15 Nov 2011

CW and FT video debates – IT and financial services

In a series of monthly video debates, Computer Weekly and the Financial Times invite a panel of experts to discuss business and IT issues. Continue Reading
Feature 02 Nov 2011

The consumerisation of IT: it’s a trickle, not a tide, but you still need to be ready

If media headlines and supplier claims are to be believed, organisations today are faced with an unstoppable tide of many different types of personal device connected to the corporate network Continue Reading
News 14 Oct 2011

CIO interview: Gerry Pennell, CIO, London 2012 Olympics

With less than 10 months to go, London 2012 CIO Gerry Pennell is fully focused on the task of delivering a project that simply cannot miss its deadline. Continue Reading
News 10 Oct 2011

London 2012 Olympics opens Technology Operations Centre

The IT powering the London 2012 Olympics and Paralympics has passed a major milestone with the formal opening of the Technology Operations Centre. Continue Reading
News 07 Oct 2011

85 sub-postmasters seek legal support in claims against Post Office computer system

Over 80 sub-postmasters are interested in taking legal action against the Post Office in relation to an allegedly faulty computer system. Continue Reading
News 04 Oct 2011

Universal Credit deadline forced DWP to use “unproven” agile development

Tight deadlines left the Department for Work and Pensions with little choice but to use "unproven" agile methods to develop its £2bn Universal Credit (UC) system, said the Cabinet Office Major Projects Authority (MPA) in a confidential report obtained by Computer Weekly. Continue Reading
News 14 Sep 2011

IT development underpinning Universal Credits comes under fire from MPs and experts

The delivery of Universal Credits is coming under fire as observers are casting an increasingly critical eye on the IT systems underpinning the politically sensitive project. Continue Reading
News 07 Sep 2011

CIO interview: Mike Bracken, UK government director of digital

Whitehall is not exactly known for being at the bleeding edge of technological innovation. But as the newly appointed government director of digital, Mike Bracken is set to change that perception. In an exclusive interview, he discusses the challenges ahead. Continue Reading
News 30 Aug 2011

The business architect role is vital to business process transformation

If you have not yet heard the term "business architect", you soon will, write John Rymer and Alexander Peters of Forrester Research. Whether business architects report into the business or IT, this emerging role will help usher in organisations' transition from IT to business technology (BT). Continue Reading
News 26 Aug 2011

Lack of soft skills training is curbing IT career progression

Employers are failing to provide IT professionals with the business... Continue Reading
News 23 Aug 2011

Why major IT projects are more likely to fail than any others

Major IT projects are 20 times more likely to fail than other business initiatives because project managers are ignoring unpredictable events, says a major research study by Oxford University. Continue Reading
Feature 19 Aug 2011

IT and marketing: working together for business success

The IT department builds things that scale and last, while marketing wants the next big thing - and needed it yesterday. How can heads of technology work effectively with marketing? Cliff Saran investigates Continue Reading
News 08 Aug 2011

Toxic National Programme for IT contracts to be housed under one body

Billions of pounds of toxic IT contract exposures at the Department for Health could be housed under one central unit, according to reports. Continue Reading
News 02 Aug 2011

NHS trust forced to adopt National Programme patient records system or face £8.8m fine

An NHS trust was forced to buy care records software through the National Programme for IT or face the threat of an £8.8m fine - even though it had a longstanding supplier in place. Continue Reading
News 01 Aug 2011

CSC closes acquisition of iSoft ahead of NHS IT contract renegotiations

Outsourcing provider CSC has closed the acquisition of beleaguered healthcare application provider iSoft for $189m (£115m). Continue Reading
News 28 Jul 2011

Highlights from 'A recipe for rip-offs' - the Select Committee report on government IT

The Public Administration Select Committee has published a scathingly critical report on government's use of IT. We've chosen a selection of the highlights from the report. Continue Reading
News 19 Jul 2011

Carphone Warehouse uses business process management to increase customer satisfaction

Retailer Carphone Warehouse is claiming a 25% jump in its customer satisfaction ratings after investing in BPM software to help staff deal with sales, queries and complaints. Continue Reading
News 01 Jul 2011

DWP adds agile development into IT contracts for £2bn Universal Credit system

The Department for Work and Pensions (DWP) has modified contracts governing the supply of its £2bn Universal Credit system by adding clauses encouraging agile development. Continue Reading
News 22 Jun 2011

European Commission gives green light to CSC acquisition of beleaguered iSoft

The European Commission (EC) has approved CSC's acquisition of healthcare software maker iSoft. Continue Reading
News 16 Jun 2011

NHS pays £200m advance to CSC as contract renegotiation nears conclusion

The NHS has paid £200m to troubled supplier CSC as an advance while awaiting the conclusion of discussions on amendments to the controversial deal. Continue Reading
News 27 May 2011

DWP prepares alternative to identity cards for Universal Credit

The Department for Work and Pensions (DWP) is grooming a British tech start-up to play a key role in its £2bn Universal Credit benefits system. Continue Reading
News 18 May 2011

Future of NHS National Programme for IT in critical condition following NAO report

The remaining NHS National Programme for IT could be scrapped entirely, as the project's aim to deliver electronic records for every patient has fallen far below expectations, according to a National Audit Office report. Continue Reading
News 16 May 2011

The Guardian restructures IT department as digital director steps down

The Guardian is merging its technology development and product management functions to create a new digital development department. Continue Reading
News 26 Apr 2011

Global cloud market to reach $240bn by 2020

The global cloud market is set to explode in the next 10 years, growing from $40.7bn in 2011 to more than $241bn in 2020, according to Forrester Research. Continue Reading
News 20 Apr 2011

UK IT staff increasingly seeking work abroad

The majority of UK IT professionals would consider migrating abroad to pursue higher quality work and salaries, a recruitment firm warns. Continue Reading
News 13 Apr 2011

Building an Olympics network

Preparation is clearly the key to Olympic success, as players on 27 July 2012 will see years of finely honed practice condensed into one gruelling fortnight Continue Reading
Photo Story 08 Apr 2011

In 1966 England won the World Cup and Computer Weekly launched the world's first weekly IT newspaper

After 45 years in print, Computer Weekly, the award-winning title for senior IT decision-makers, is to become a 100% online publication. Here is a celebration of 45 years in print. Continue Reading
News 01 Apr 2011

Exclusive interview: Deputy government CIO Bill McCluggage on the new government IT strategy

Bill McCluggage, deputy government CIO, talks exclusively to Computer Weekly about the changes in the government's new IT strategy. Continue Reading
News 29 Mar 2011

Government puts open source at the heart of its new IT strategy

The government has launched its much-anticipated new IT strategy, highlighting open source and a promise that the coalition will do things better. Continue Reading
News 17 Mar 2011

DWP cancelled £300m Fujitsu deal over transition deadline failures

The decision by the Department for Work and Pensions (DWP) to cancel a £300m desktop support deal with Fujitsu before it even began will lead many in the public sector to question some IT suppliers' ability to deliver on their sales pitch. Continue Reading