IT project management

Every IT project should begin with two questions: What business problem are we trying to solve. See complete definition.

Opinion 31 Jan 2023
Three outsourcing trends to look out for in 2023

ISG's Andreas Fahr outlines three IT sourcing trends to look out for in the coming year. Continue Reading
News 30 Jan 2023
Former Fujitsu staff under police investigation to face Post Office IT scandal inquiry

Two former Fujitsu IT professionals being investigated for potential perjury will face Post Office Horizon public inquiry in May Continue Reading

News 03 Aug 2015

HMRC explains plans for moving tax systems to the cloud

HM Revenue & Customs (HMRC) reveals more details of its plan to move tax systems into the cloud on its digital blog Continue Reading
News 03 Aug 2015

MoD shells out £1.5bn on two IT contracts

The Ministry of Defence (MoD) signs two IT contracts costing more than £1bn, which it hopes will save money over the next 10 years Continue Reading
News 30 Jul 2015

NHS Central Southern deploys Clarizen for collaboration

The NHS Central Southern Commissioning Support Unit has enlisted Clarizen to improve cross-group collaboration and improve efficiency Continue Reading
News 23 Jul 2015

Software project will save Ford tens of millions a year in car repair bills

Car maker Ford is rolling out sophisticated warranty software to 12,000 dealers worldwide in a project that is expected to bring rapid financial returns Continue Reading
E-Zine 20 Jul 2015

How the internet of things could save the honeybee

In this week’s Computer Weekly, with bee populations being decimated, we find out how the internet of things could save the honeybee and secure crop production. Amid fears that artificial intelligence could end human innovation, we hear from the experts on AI about the reality. And we examine the challenges of delivering quality customer service in a multi-channel world. Read the issue now. Continue Reading
Feature 13 Jul 2015

Better user acceptance testing through log management

Application log management provides insight into application behaviour, which can be used to build better software and gain a better hold of user acceptance testing Continue Reading
Feature 08 Jul 2015

Still running Windows Server 2003? Don’t panic

Many organisations are facing the prospect of running Windows 2003 server unsupported. Where do you go from here? Continue Reading
News 02 Jul 2015

Metropolitan Police picks Innopsis to lead network procurement

London’s Metropolitan Police Service signs public-sector networking association Innopsis to lead engagement on network procurement Continue Reading
News 02 Jul 2015

NHS IT system for GP data upload slammed for delays and overspend

National Audit Office report highlights problems that led to four-year delay and a system that did not work when completed Continue Reading
News 30 Jun 2015

Do not leave digital government development to Whitehall, says Chi Onwurah MP

Whitehall should not be left with sole responsibility for the government drive to building a digital future, says shadow Cabinet Office minister Chi Onwurah Continue Reading
News 25 Jun 2015

Universal Credit costs leap by more than 20% to £15.8bn

Figures reveal increase in lifetime cost since changes to the plan made to 'reset' the troubled welfare reform programme Continue Reading
News 25 Jun 2015

CIO Interview: Ian Bell, CIO, Cambridgeshire Police Service

The CIO of Cambridgeshire Police Service talks about the constabulary’s move to digital for collaboration and information sharing in its effort to increase efficiency Continue Reading
News 25 Jun 2015

Case study: Model railway company Hornby overhauls payments with Braintree

Hornby’s head of digital strategy explains how the firm chose Braintree as its online payments platform following its website migration last year Continue Reading
News 23 Jun 2015

Bet365: A company betting on its own technology innovations

While many sites make great use of agile development, run on the cloud and are built on Java and JavaScript, Bet365 is doing IT its own way Continue Reading
News 23 Jun 2015

Pharmaceutical companies use BPM to cut cost of clinical trial drugs

Pharmaceutical companies have developed an IT system to secure the supply of medicines they need for clinical studies, saving hundreds of thousands on their drugs bill in the process Continue Reading
News 22 Jun 2015

Government Digital Service insists Verify safe despite claims of vulnerabilities

An academic paper suggests the Gov.uk Verify system could be used as a spy network, but the Government Digital Service (GDS) insists this is not the case Continue Reading
Feature 22 Jun 2015

Inside DevOps: How it really works

DevOps done well can lead to a continuous loop where teams plan, code, build, test, release, deploy, operate and monitor Continue Reading
News 17 Jun 2015

Royal Bank of Scotland goes back to 1970s values with big data

RBS, once the world's largest bank, is using analytics technology to go back to the era of personal customer service Continue Reading
News 11 Jun 2015

Is HMRC making tax more taxing for non-digital taxpayers?

Her Majesty's Revenue & Customs (HMRC) has made tax data accessible online – but how should it cater for those unable (or unwilling) to use digital services? Continue Reading
News 09 Jun 2015

Boots cuts 700 jobs in bid to restructure and improve tech

Cosmetics firm Boots has announced it will be cutting 700 non-store roles in an attempt to invest in technology and simplify back-office operations Continue Reading
News 09 Jun 2015

Case study: What the enterprise can learn from Etsy's DevOps strategy

Jon Cowie, operations engineer at online marketplace Etsy, advises enterprises on how to develop a DevOps-friendly business culture Continue Reading
News 09 Jun 2015

HMRC denies reports of Verify causing users problems

HMRC has denied that problems faced by the public attempting to claim marriage tax breaks are caused by the Gov.uk Verify scheme Continue Reading
Opinion 08 Jun 2015

The top 10 myths about agile development

Examining some of the most common misconceptions in the growing field of agile software development Continue Reading
News 08 Jun 2015

Digital services not saving government departments money, says NAO

Government departments are not making the savings digital services were aiming to deliver Continue Reading
News 08 Jun 2015

John Lewis incubator sees first round of second-year pitches

More than 20 startups have presented their pitches to John Lewis executives in the first round of this year’s Jlab accelerator Continue Reading
News 03 Jun 2015

HMRC looks for transformation partner ahead of Aspire end

HMRC is seeking transformational help ahead of the demise of its Aspire contract in 2017. Continue Reading
News 29 May 2015

Computer Weekly European User Awards 2015 shortlist

Find out who made the Computer Weekly European User Awards 2015 shortlist Continue Reading
News 26 May 2015

Civil Servants point to lack of skills as barrier to IT procurement

Adoption of IT for public services is held back due to a lack of skills, despite civil servants agreeing IT is a necessity, according to techUK Continue Reading
Photo Story 22 May 2015

Air Traffic Control gallery opens at The National Museum of Computing

Sponsored by Nats, the air traffic control gallery features IRIS radar, a restored PDP-11 and high definition air traffic control simulator Continue Reading
News 20 May 2015

BT and BDUK failed to make costs transparent, says report

A major report on BDUK commissioned by DCMS identifies a number of failures around the transparency of the scheme’s costs Continue Reading
News 19 May 2015

GDS will not scale locally with continued bespoke approach

If the Government Digital Service (GDS) continues to develop bespoke digital services, the progress it has made to date will not scale at a local level, Eddie Copeland, head of technology at the Policy Exchange, has warned Continue Reading
E-Zine 18 May 2015

Delivering first-class IT at Royal Mail

In this week's Computer Weekly, we talk to Royal Mail CIO Catherine Doran as her five-year IT transformation plan comes to fruition. We review Microsoft Office 2016 and evaluate its use for corporate collaboration. And we look at best practice in implementing customer relationship management software. Read the issue now. Continue Reading
News 12 May 2015

Former nurse’s career blighted after blowing whistle on IT problems

Southwark's continuing care database included names of patients who had been dead for several years, a tribunal is told Continue Reading
News 01 May 2015

Home Retail Group grows profits 15% with mobile and online channels

Mobile and online initiatives at Home Retail Group – parent company of Argos and Homebase – drove a 15% growth in its yearly operating profit Continue Reading
News 29 Apr 2015

Met Police offers up to almost £200,000 for CIO role

The Metropolitan Police is offering up to almost £200,000 to fill its CIO position, which has been open since February 2015 Continue Reading
Feature 25 Apr 2015

Bill Binney, the ‘original’ NSA whistleblower, on Snowden, 9/11 and illegal surveillance

Always a patriot: Computer Weekly talks to Bill Binney, the senior NSA official who blew the whistle before Edward Snowden Continue Reading
E-Zine 24 Apr 2015

The National Trust's great IT renovation

In this week's Computer Weekly, we talk to the CIO of the National Trust, Sarah Flannigan, about her £40m IT strategy to transform one of the UK's favourite charities. We examine best practice in how to set up applications on Amazon Web Services. And we talk to a UK challenger bank about how technology will shake up the sector. Read the issue now. Continue Reading
News 22 Apr 2015

Zurich Insurance turns to augmented reality to train 10,000 managers

The £74bn turnover company aims to harness the capabilities of augmented reality to train 10,000 employees in 170 countries Continue Reading
News 09 Apr 2015

BBC Engineering restructures to support flexible media needs, says CTO Matthew Postgate

The BBC's technology department, BBC Engineering, will restructure to more effectively provision TV, radio and news, says CTO Matthew Postgate Continue Reading
News 02 Apr 2015

Foods manufacturer ConAgra expects to save $5m a year with data analytics

Food manufacturer ConAgra Foods is using data analytics technology to improve how it makes decisions about hiring and deploying its workforce Continue Reading
News 30 Mar 2015

Rural payments service failed GDS assessment but still went live

The troubled rural payments digital service failed its most recent assessment by the Government Digital Service, but was still launched to farmers Continue Reading
News 27 Mar 2015

UK government pays £150m to Raytheon to settle e-Borders dispute

UK government agrees to pay Raytheon £150m to settle dispute over the cancellation of e-Borders contract Continue Reading
News 27 Mar 2015

Talk Talk moves HR systems to cloud

Managers now have accurate information on their workforce numbers, salary and overtime costs Continue Reading
News 27 Mar 2015

MPs slam Defra for making rural payments 'digital by default'

MPs have slammed the government’s decision to make rural payment claims from farmers a 'digital by default' service Continue Reading
News 20 Mar 2015

What went wrong with Defra's rural payments system?

A £154m system to process payments to farmers has been forced to resort to paper forms. What went wrong – and is this a digital disaster? Continue Reading
Feature 17 Mar 2015

Businesses need to equip staff with the tools to do the job

Workforces will become frustrated if they do not have the technology they need to deliver what their organisation wants Continue Reading
News 09 Mar 2015

Smart meter project in danger of outright failure, government warned

A report from the Energy and Climate Change Committee has warned that plans to install smart meters across the UK by 2020 are veering off-track Continue Reading
News 06 Mar 2015

Procurement guidelines saved government £91m in 2014, says Cabinet Office minister Francis Maude

The government made £91m savings in 2014 with “militant” guidelines around procurement, says Cabinet Office minister Francis Maude Continue Reading
News 05 Mar 2015

Case study: How National Grid uses analytics to keeps the lights on

National Grid has started a project to supplement its existing asset maintenance system with predictive analytics Continue Reading
News 25 Feb 2015

£700m spent on Universal Credit yet to deliver value for money, say MPs

The Department for Work and Pensions has spent £700m on Universal Credit so far, but has yet to convince MPs it is value for money Continue Reading
News 16 Feb 2015

DWP starts national Universal Credit IT rollout

The next phase of the national IT rollout for the controversial Universal Credit programme has started Continue Reading
News 11 Feb 2015

General election 2015: Major parties focus on tech agenda

With advancements around data protection and state surveillance of internet traffic, the UK is heading into its first tech-aware general election Continue Reading
News 06 Feb 2015

Former Lloyds bank and Barclays CIO Darryl West joins HSBC

HSBC has appointed Darryl West, who left Barclays in December, as CIO Continue Reading
News 05 Feb 2015

Newport to get resilient fibre ring for community safety projects

As part of a wide-reaching regeneration plan, Newport City Council deploys resilient fibre optic network to support community safety Continue Reading
News 02 Feb 2015

Government and Labour trade accusations and insults over Universal Credit progress

The political battle over the future of Universal Credit is heating up, as shown in an extraordinary exchange of letters last month Continue Reading
News 27 Jan 2015

Universal Credit costs will not be revealed until after general election

The government will not reveal the full cost of its troubled Universal Credit system until after the general election in May 2015 Continue Reading
News 23 Jan 2015

Case study: Park Resorts engages customers through responsive website

Holiday resort management firm Park Resorts' recently launched responsive website delivers new features and improves the user experience Continue Reading
News 08 Jan 2015

Forrester: IT maintenance saps budget as tech spending increases

Technology spending is set to rise modestly, but the majority of IT spending will still go on maintaining existing systems Continue Reading
News 12 Dec 2014

Care.data faces more delays over concerns about patients

The NHS’s Care.data scheme may face more delays due to concerns over lack of publicity and clarity of the proposed programme Continue Reading
News 11 Dec 2014

DECC publishes annual report on delayed smart meter scheme

The Department of Energy and Climate Change has published its annual report on the roll-out of smart electricity and gas meters Continue Reading
News 08 Dec 2014

M&S turns to predictive analytics to keep shelves stocked over Christmas

Marks & Spencer is using predictive analytics to keep shelves stocked with mince pies and turkeys over Christmas. Continue Reading
E-Zine 08 Dec 2014

The most influential people in UK IT 2014

In this week's Computer Weekly, we unveil the 50 most influential people in UK IT for 2014, and interview the winner of our UKtech50 list, Unilever's global CIO, Jane Moran. We examine how Cisco is responding to software-defined networking. And we hear from IT chiefs successfully implementing identity and access management. Read the issue now. Continue Reading
Photo Story 04 Dec 2014

Computer Weekly's UKtech50 event 2014

Computer Weekly hosted its annual UKtech50 countdown event on 3rd December 2014. This year Jane Moran, CIO of Unilever took away the award for the most influential person in UK IT. Here are some photos from the day Continue Reading
Photo Story 04 Dec 2014

UKtech50 2014 - The most influential people in UK IT

Computer Weekly has announced the fifth annual UKtech50, our definitive list of the movers and shakers in UK IT - the CIOs, industry executives, public servants and business leaders driving the role of technology in the UK economy Continue Reading
Photo Story 03 Dec 2014

Computer Weekly UKtech50: Rising Stars 2014

Chosen by the Computer Weekly team from people we’ve met over the past 12 months, here are our five rising stars of 2014 Continue Reading
News 03 Dec 2014

CIO Interview: Dustan Steer, IT director, Ted Baker

Dustan Steer, IT director for clothes brand Ted Baker, talks about upgrading the company's enterprise resource planning system Continue Reading
News 27 Nov 2014

CIO interview: Jon Rudoe, digital and technology director, Sainsbury’s

While supermarkets all over the UK are facing challenging times ahead of them, Sainsbury's is taking its technology and innovation into its own hands by developing digital products for its customers. Continue Reading
News 25 Nov 2014

Pressure on Universal Credit’s digital service mounts as testing begins

Risks remain for Universal Credit as DWP continues its twin-track gradual roll-out of live and digital services Continue Reading
News 25 Nov 2014

National Trust for Scotland overcomes legacy network challenge

The National Trust for Scotland has replaced a historical network infrastructure with a core service from Brocade Continue Reading
E-Zine 24 Nov 2014

Networking keeps Heathrow flying high

In this week’s Computer Weekly, we go behind the scenes at Heathrow Airport’s new Terminal 2 to see the innovative network supporting operations. We visit the secret location of AT&T’s global internet disaster recovery centre. And we assess the risks for HM Revenue & Customs in moving off its IT outsourcing mega-deal. Read the issue now. Continue Reading
News 13 Nov 2014

Ministry of Justice searches for IT staff to join digital team

The Ministry of Justice is recruiting people to join its team tasked with designed digital public services Continue Reading
E-Zine 03 Nov 2014

Enterprises push for open standards

In this week’s Computer Weekly, we find out about a new push led by Shell and BP to get IT vendors to agree interoperability standards for the digital age. We learn how one company is using agile development to introduce support for the bitcoin virtual currency into its IT systems. And we ask whether the cloud price wars will mean lower service levels from suppliers. Read the issue now. Continue Reading
News 31 Oct 2014

Ipswich hospital improves healthcare service with Esri data visualisation

Health pilots location-based technology that delivers data visualisation Continue Reading
Feature 30 Oct 2014

Currency exchange business Travelex cuts HR costs by 25% with cloud IT systems

Travelex's cloud human resources (HR) project survived a budget overrun to cut costs and job recruitment times Continue Reading
Feature 30 Oct 2014

How the BBC became digital in three-and-a-half years

The BBC has undergone a digital transformation that started 18 months prior to the London 2012 Olympic Games Continue Reading
E-Zine 27 Oct 2014

Securing critical industrial systems

In this week’s Computer Weekly, we examine the security threats to the industrial control systems that power the UK’s critical national infrastructure, and ask what can be done to better protect them. We look at the key considerations when choosing an infrastructure as a service supplier. And we compare six of the top hybrid flash array products from the leading storage hardware providers. Read the issue now. Continue Reading
News 24 Oct 2014

Universal Credit digital service set for first public test in Sutton

Digital service for Universal Credit to start testing with benefit claimants in Sutton, south London, in the next two months Continue Reading
News 21 Oct 2014

Why Shell, BP and PwC teamed up to launch platform-neutral IT4IT Forum

Lack of IT integration and workload interoperability is pushing enterprises such as Royal Dutch Shell to collaborate with IT providers to develop standards Continue Reading
E-Zine 20 Oct 2014

Managing digital projects

In this week’s Computer Weekly, we examine the project management challenges for IT teams that are building digital, agile systems. We look at the growing importance of user experience testing driven by mobile app development. We assess the main products in the scale-out NAS market for storage. And Intel’s CIO talks about managing IT at the world’s largest chip manufacturer. Read the issue now. Continue Reading
News 16 Oct 2014

Cope could be the future of mobility, says BBC technology chief

A corporate-owned, personally enabled (Cope) implementation could be the best option for mobility plans in the future Continue Reading
News 07 Oct 2014

L’Oreal aligns technology with the business to work faster

L’Oreal’s digital technology is working with the business and marketing departments to become innovative and agile Continue Reading
News 07 Oct 2014

Engineering company rolls out talent management software across 17 countries

Meggitt is deploying cloud-based HR technology as it seeks to integrate 60 diverse business units into a multinational operation Continue Reading
E-Zine 06 Oct 2014

The future of digital government in the UK

In this week’s Computer Weekly, as the last political party conferences before the election come to an end, we examine the future of digital government in the UK, featuring interviews with Whitehall’s digital chief Mike Bracken and Labour’s policy leader Chi Onwurah. Also, we look at the growth of the open-source cloud computing platform Openstack, and find out what it’s like to be on the receiving end of a data breach. Read the issue now. Continue Reading
News 30 Sep 2014

Oracle OpenWorld 2014: Xerox aligns business and IT in streamlining applications

Xerox's IT division has been working with the business to standardise its HR management on a global basis Continue Reading
News 24 Sep 2014

Accommodation booking site picks Dell cloud to fix downtime issues

Eviivo, a UK-based online accommodation booking website, has placed its business-critical systems on a Dell cloud platform Continue Reading
News 18 Sep 2014

Government digital chief signals move away from 'tower model' approach to IT outsourcing

Government digital chief Mike Bracken has signalled a move away from the “tower model” approach to IT outsourcing Continue Reading
News 08 Sep 2014

BP spends £2m developing apps to train business leaders

BP is scrapping online courses in favour of apps and portals that can deliver bite-sized information and training when it's needed Continue Reading
Feature 04 Sep 2014

Government's digital strategy could cut red tape

Governments can harness digital technology to make public services more efficient and generate significant cost savings Continue Reading
News 03 Sep 2014

How Sony Music used Google cloud for One Direction’s 1D-Day event

Sony Music and its digital agency AIS London adopted Google Cloud Platform services to handle One Direction's day event Continue Reading
News 02 Sep 2014

Online fashion retailer Asos seeks CIO

Asos.com is looking to appoint a CIO following the departure of Pete Marsdon after two years in the role Continue Reading
News 19 Aug 2014

FT turns to cloud to manage advertising bookings

Business newspaper replaces 20-year-old ad-booking system with a cloud-based service Continue Reading
News 19 Aug 2014

Government major projects watchdog needs more powers, says MPs

Major Projects Authority needs stronger powers to improve project delivery across government, say MPs Continue Reading
News 08 Aug 2014

Why John Linwood is not to blame for BBC’s failed technology project

Former BBC CTO has won his case for unfair dismissal over the failed £100m DMI project, but what lessons can be learned? Continue Reading
News 24 Jul 2014

TfL wastes millions on telecoms, says IIPAG watchdog

Watchdog IIPAG criticises Transport for London (TfL) for its inefficient and fragmented telecoms contracts Continue Reading
News 17 Jul 2014

System for seven-day bank account switching underused

The IT system that underpins government’s regulation of seven-day bank account switching is being underused Continue Reading
News 15 Jul 2014

The billion-customer challenge of ITC CIO VVR Babu

ITC CIO VVR Babu explains the challenges for a business that targets over one billion consumers with its goods Continue Reading
E-Zine 14 Jul 2014

Time for an upgrade? Why you should buy IT now

In this week’s Computer Weekly, as competitive pressures and new technologies drive down IT prices, we find out why now is a great time to buy IT. We examine why going digital means a different approach to IT management. And we hear the latest best practices for improving your customer engagement with IT. Read the issue now. Continue Reading
E-Zine 07 Jul 2014

The most influential women in UK IT 2014

In this week’s Computer Weekly, we reveal our annual list of the 25 most influential women in UK IT – female IT leaders making a difference to the digital economy. We look at how to integrate iPads into the corporate IT infrastructure. And we profile enterprise software upstart Workday as it challenges Oracle and SAP. Read the issue now. Continue Reading
News 30 Jun 2014

The CIO Playbook – Innovation

Nicholas R. Colisto describes a comprehensive practical method to tap into your company's reservoir of innovation to solve real business problems in this extract from his book. Continue Reading
News 30 Jun 2014

Accelerating Digital Marketing

This study from CEB debunks the myths over the relationship between CIOs and CMOs and shows how CIOs can play a critical role in accelerating digital marketing. Continue Reading