IT project management

Every IT project should begin with two questions: What business problem are we trying to solve. See complete definition.

Opinion 31 Jan 2023
Three outsourcing trends to look out for in 2023

ISG's Andreas Fahr outlines three IT sourcing trends to look out for in the coming year. Continue Reading
News 30 Jan 2023
Former Fujitsu staff under police investigation to face Post Office IT scandal inquiry

Two former Fujitsu IT professionals being investigated for potential perjury will face Post Office Horizon public inquiry in May Continue Reading

News 01 Feb 2018

NAO delivers damning report on delayed and costly DBS transformation project

The Disclosure and Barring Service modernisation programme runs three-and-a-half years behind schedule, suffers from low uptake and increased costs, says NAO report Continue Reading
News 31 Jan 2018

Swedish banks embrace rapidly evolving chatbots

Artificial intelligence is playing an increasingly important business role for Sweden’s banks – and chatbots are the starting point for many Continue Reading
News 31 Jan 2018

IT Priorities 2018: Why IT must change its approach to Windows 10

Windows 10 is set to be a top priority for IT departments this year, but it should be seen as more than just a desktop operating system upgrade Continue Reading
News 25 Jan 2018

Robots are needed to manage the automation robots

The next decade will see robots transform from invisible forces obeying our commands to lifelike objects interacting with humans on a daily basis Continue Reading
News 23 Jan 2018

Modern methodology gives Sweden’s 100-year-old SKF a digital push

Long-established engineering company takes a leaf out of the startup guide to software development Continue Reading
News 23 Jan 2018

Many councils admit they are not ready to upgrade from Windows 7

With less than two years to go before Microsoft stops supporting Windows 7, a study has found many councils may struggle to meet this deadline Continue Reading
News 18 Jan 2018

Demand for cloud services drives increase in IT outsourcing

Cloud services spending in Europe, the Middle East and Africa offset a drop in traditional IT outsourcing in 2017 Continue Reading
News 16 Jan 2018

Sweden pilots surveillance technology to combat terrorism and crime

The Swedish police and security agencies are trialling surveillance equipment to help them respond to terrorism and crime more quickly Continue Reading
News 15 Jan 2018

Oliver Dowden takes on ministerial responsibility for digital government

Cabinet Office junior minister Oliver Dowden has been given the responsibility for digital government, shared services and cyber and resilience in his role as minister for implementation Continue Reading
News 15 Jan 2018

IT service management effectiveness hampered by lack of metrics

A disconnect between IT service managers and the rest of the business is having a negative impact on IT’s reputation Continue Reading
News 11 Jan 2018

Retail banking regulations hit UK with the potential of a ‘Big Bang’ moment

The UK retail banking sector is at the beginning of a journey towards to a more competitive future as new regulation hits them Continue Reading
E-Zine 11 Jan 2018

CW Middle East: Technology transforms healthcare delivery in Gulf region

The Gulf’s healthcare sector has witnessed exponential growth in the past two decades, driven by a rapidly growing population and a rise in lifestyle-related diseases. Read how technology is helping the region’s healthcare sector cope with demand. Also in this issue, find out how an initiative at Avaya hopes to use blockchain networks to help make the citizens of Dubai happy, and how the Dubai Electricity and Water Authority’s smart transformation is progressing. Continue Reading
News 10 Jan 2018

UAE tech growth prompts firms to review internal IT security

As IT becomes more prominent in the UAE economy, more and more internal connections between people and systems are created, all of which need to be secured Continue Reading
News 09 Jan 2018

Cyber attacks in 2017 drive Nordic security efforts

The volume of cyber attacks last year has increased boardroom focus on security in the Nordic region Continue Reading
News 08 Jan 2018

Telco outsources digital transformation to Infosys

Belgium's biggest telco will cut legacy systems as part of a digital transformation project Continue Reading
News 05 Jan 2018

London attracted record tech investment in 2017

London-based tech firms received record levels of venture capital funding last year Continue Reading
News 03 Jan 2018

Top IT priorities for Nordic CIOs in 2018

Nordic CIOs tell Computer Weekly about their intentions for the year ahead Continue Reading
News 22 Dec 2017

Air New Zealand to trial digital translation technology

Airline becomes one of the first companies to try out a business case for Google's real-time translation technology Continue Reading
News 20 Dec 2017

Sweden’s Stena Line sets sail for digital transformation

Ferry operator’s CTO tells Computer Weekly how the company can differentiate itself by using digital tools to make its processes more efficient Continue Reading
News 19 Dec 2017

Top 10 enterprise IT in the Nordics stories in 2017

The Nordic region might be best known in IT circles for its startup communities – but it has much more to offer Continue Reading
E-Zine 19 Dec 2017

Navigating through digital change

In this week’s Computer Weekly, IT leaders share the lessons learned and discuss best practice in digital transformation. We find out how SAP is addressing customer concerns about its indirect licensing policies. And we assess whether SME IT suppliers are making headway in selling to government CIOs. Read the issue now. Continue Reading
E-Zine 14 Dec 2017

CW Europe: Eurosport pumps up digital technology for cycling fans

Read how Eurosport is using a novel combination of technology and information to develop immersive viewing experiences for sports fans across a range of platforms. Also find out how Russian state bank Vneshekonombank expects to become a vehicle for a blockchain revolution in the country’s public sector, and what the European Parliament's approval of a new electronic system to store biometric information might mean for UK citizens after Brexit. Continue Reading
News 08 Dec 2017

Santander UK recruits digital banking expert from Barclays

Santander UK has poached Michael Harte from Barclays to drive digital transformation Continue Reading
News 08 Dec 2017

Paul Coby to step down as John Lewis CIO

CIO of retailer John Lewis, Paul Coby, has announced he will be stepping down from his role in 2018, after almost seven years Continue Reading
Video 08 Dec 2017

UKtech50 2017 video: DWP chief digital and information officer, Mayank Prakash

The winner of UKtech50 2017, Mayank Prakash, heads up digital transformation at the Department for Work and Pensions (DWP) Continue Reading
News 06 Dec 2017

CIO interview: Carlos Abarca, TSB

Carlos Abarca is guiding TSB through its migration from systems hosted by a competitor to a digitally focused in-house core banking platform. Continue Reading
News 06 Dec 2017

Mayor of London opens Bangalore office to strengthen links with Indian businesses

City of London’s office in India’s tech hub aims to promote Indian investment and IT jobs in UK capital Continue Reading
Feature 05 Dec 2017

The death of the mainframe is greatly exaggerated, says CA

With mainframe software tools forming a key part of its overall growth strategy, CA Technologies remains proud of its mainframe heritage Continue Reading
News 26 Nov 2017

UK only average in terms of digital public services

UK government has the innovation skills to become a digital public services leader, but needs to improve the ID and authentication that sits underneath it to reach this goal Continue Reading
E-Zine 23 Nov 2017

CW Nordics: IT companies focus on job satisfaction

The Nordics IT industry’s increasing focus on job satisfaction is paying off. Computer Weekly’s global salary survey shows Nordic IT professionals are happy with their pay and training opportunities and few are actively seeking a new job. Also in this issue, read how there is still gender inequality in the IT sector despite Nordic countries being hailed as pioneers of digital and equal worker rights. And Anna Eriksson, CIO of the Swedish National Land Survey, talks about the organisation’s approach to digital transformation. Continue Reading
News 22 Nov 2017

CIO interview: David Southern, director of ICT, WWF UK

In his 17 years in the IT department at the WWF, David Southern has seen many changes – and the advent of cloud computing is one of the biggest Continue Reading
News 21 Nov 2017

Nordic CIO interview: Emil Dahlin, Svevia

Swedish construction company Svevia is transforming digitally, driven by chief information officer Emil Dahlin Continue Reading
E-Zine 09 Nov 2017

CW Benelux: Young wayward hackers could help fill Dutch IT skills gap

In this issue, read how an initiative in Rotterdam is helping young people get into the IT sector by targeting those overlooked by traditional methods. Also find out how Amsterdam’s Schiphol airport is utilising open source software to create and use a multi-cloud platform with an open API, and how the Netherlands’ Rabobank has moved from tape libraries and robotic arms to a platform-based storage and retrieval system. Continue Reading
News 09 Nov 2017

Bangalore offers the best ecosystem for digital transformation, says Economist report

Bangalore ranked as the number one location for businesses looking to access the right ecosystem to support digital transformation Continue Reading
News 07 Nov 2017

CIOs need to champion digital change as IT leadership roles evolve

Gartner CIO survey shows digital business is changing mindsets and culture at organisations that are successful in transformation Continue Reading
Feature 07 Nov 2017

What ‘born in the cloud’ means for developers

When it comes to building cloud-native apps, developers must code with an inherent appreciation for where processing, storage and analytics happens Continue Reading
News 31 Oct 2017

Shell makes $200m saving with virtual learning environment

Royal Dutch Shell has saved hundreds of millions by replacing field trips with interactive training that allows employees to interact with geological formations from their computer screen Continue Reading
News 31 Oct 2017

TomTom navigates move onto global HR platform

TomTom went live with HR platform in all 37 countries, serving 5,000 staff, in March 2017 Continue Reading
News 27 Oct 2017

Nordea lays off 6,000, citing digital transformation as the driver

Nordea is cutting staff as a result of its ongoing digital transformation, which means it needs less people Continue Reading
News 27 Oct 2017

Carglass France feels benefit of employee knowledge sharing

Automobile glass repair company Carglass France is using knowledge-sharing technology to distribute expertise among 3,000 employees Continue Reading
News 27 Oct 2017

Airbus saves millions after building a digital learning library

Airbus has created a digital learning library that is helping more than 100,000 staff in 35 countries keep their skills updated Continue Reading
News 26 Oct 2017

No guarantees HMRC’s customs declaration service ready for Brexit

HMRC CEO tells MPs the department needs an extra £7.3m to upgrade current Chief system as a contingency, should new customs IT system not be ready in time for Brexit Continue Reading
E-Zine 24 Oct 2017

Where will artificial intelligence take us?

In this week’s Computer Weekly, artificial intelligence (AI) enthusiasts and sceptics debate the opportunities and risks of the much-hyped technology – we listen in to the House of Lords investigation. Our latest buyer’s guide examines the benefits and challenges of cloud-native applications. And we look at the best practice in defending email systems from cyber attacks. Read the issue now. Continue Reading
News 19 Oct 2017

Post Office computer system legal case reaches important procedural juncture

Sub-postmasters group action against the Post Office reaches an important milestone Continue Reading
News 19 Oct 2017

Norway’s Trondheim embraces the cloud with Google G Suite

Municipality is reaping the benefits of moving productivity software to the cloud Continue Reading
News 18 Oct 2017

Cloud service spending almost matches traditional IT outsourcing

Traditional outsourcing spending has plummeted in the latest three-month period, but spending on cloud-based IT services is going some way to filling the void Continue Reading
News 16 Oct 2017

How technology is transforming healthcare delivery in Gulf region

IT will transform the healthcare sector in the Gulf Cooperation Council countries over the coming years Continue Reading
News 12 Oct 2017

UK bank Standard Chartered opens IT service centre in Bangalore

Bank is expanding its operation in India, which provides business services to its operations globally Continue Reading
E-Zine 12 Oct 2017

CW Middle East: Internet of things can help Gulf countries to diversify

The Middle East’s push towards economic diversification is driving innovation in internet of things (IoT) applications for emerging services sectors, such as transport and logistics, telecommunications, financial services and tourism. Also read how the Dubai Health Authority is rolling out Salama, a unified electronic medical record (EMR) system, and a survey shows organisations in the Middle East are not offering IT staff enough training and don’t employ enough women in IT. Continue Reading
News 11 Oct 2017

Teva Pharmaceuticals turns to cloud HR as it weathers difficult trading conditions

One of Israel’s largest manufacturing companies has invested more than $10m in cloud HR. The technology is helping Teva Pharmaceuticals turn its fortunes around. Continue Reading
News 10 Oct 2017

Abu Dhabi transport department uses drones to improve traffic flows

Data collected by live video stream from drones is analysed at control centre to help alleviate traffic jams and other issues Continue Reading
News 03 Oct 2017

CIOs moving to revenue-generating roles

Gartner survey shows changing role for CIOs to cover revenue generation and deriving value from data, and spending less time on traditional IT delivery Continue Reading
News 02 Oct 2017

Hard Brexit would see UK tech exports fall by £1.7bn

UK manufacturers including those in the technology sector will lose billions of pounds of export revenue if the government completes a hard Brexit Continue Reading
News 27 Sep 2017

UK-EU talks have failed to raise confidence of IT leaders

IT decision-makers are no more confident about how Brexit will affect them despite this year’s general election and talks between the EU and the UK Continue Reading
News 25 Sep 2017

Amazon launches Middle East region

Amazon opens its latest delivery hub in Bahrain to serve customers in the Middle East Continue Reading
News 22 Sep 2017

Uber fails to get licence to operate in London renewed

Transport for London has rejected Uber's application for its licence renewal, citing a lack of corporate responsibility as the reason Continue Reading
News 20 Sep 2017

Blockchain tests delivering results and IBM seen as leader

Businesses that have invested in trials of blockchain technology will repeat their investments Continue Reading
E-Zine 19 Sep 2017

Can DevOps deliver on its productivity promises?

DevOps and agile working are often cited as key elements of successful digital transformation – in this week’s Computer Weekly, we examine the challenges to delivering on that promise. Many retailers are investing in emerging technologies to gain an edge – but are they getting too far ahead of the curve? And we hear how a new spirit of collaboration could help UK broadband roll-out. Read the issue now. Continue Reading
News 12 Sep 2017

Home Office agrees back-office transformation deal

The Home Office is moving more of its back-office processes into the cloud Continue Reading
News 07 Sep 2017

Thousands of Deutsche Bank employees will be replaced by robots

The CEO of Deutsche Bank said a "big number of staff will eventually be replaced by robots” as it looks towards artificial intelligence technology Continue Reading
Feature 07 Sep 2017

Formula 1: Mercedes team turns to big data in quest for victory in Grand Prix

Data analytics could help Mercedes-AMG Petronas Motorsport team gain an edge on rival Ferrari during the 2017 and 2018 Grand Prix season. Its head of IT, Matt Harris, reveals the team’s plans Continue Reading
News 30 Aug 2017

HCL expands global network with Swedish delivery centre

HCL has opened another delivery centre in the Nordic region, this time in Gothenburg, Sweden Continue Reading
News 30 Aug 2017

Challenger bank Fidor reaches 200,000 customers

Fintech trailblazer Fidor now has more than 200,000 people using its banking services, but its CEO believes the fintech environment is getting tougher Continue Reading
News 29 Aug 2017

Saudi Telecom Company creates cloud computing giant

The IT joint venture in Saudi Arabia will drive the digitisation of government services Continue Reading
E-Zine 24 Aug 2017

CW Nordics: Banks and startups increase collaboration

First they were deemed a threat, now they are potential partners. According to a new report by Nordic accelerator Fintech Mundi, banks are increasingly turning to financial technology (fintech) startups in their hunt for new ideas and market opportunities. Also in this issue, read now Baker Brun, a bakery company in Norway, is modernising its business processes through the latest technologies, and hear how Stockholm’s CIO is relishing the challenge of trying to make the Swedish capital the smartest city in the world. Continue Reading
News 23 Aug 2017

UAE telco Du pushes SaaS adoption in Middle East

The Middle East looks set to see strong growth in software as a service and IT departments need to take a different approach Continue Reading
E-Zine 22 Aug 2017

How banking technology has changed since the crash

In this week’s Computer Weekly, 10 years after the financial crash, we examine how banking technology has changed as a result of the economic crisis. We look at how GDPR, the EU’s new data protection laws, will affect your data storage strategies. And we ask if the cryptocurrency boom will remain a niche pursuit or whether the underlying technologies can bring benefits for enterprise IT. Read the issue now. Continue Reading
News 17 Aug 2017

Barclays ring-fencing project means downtime for customers

Many Barclays services will be unavailable this weekend as part of the bank's project to separate retail and investment operations Continue Reading
News 16 Aug 2017

A decade of IT change since banking meltdown

With 10 years passing since Northern Rock had to be bailed out by the government, we look at how banking IT has changed since the financial crisis Continue Reading
Blog Post 15 Aug 2017

So you want new IT systems for Brexit? Leaked GDS report shows it’s already too late

There has been barely a passing public mention from the government about the need for new or redeveloped IT systems to support whatever trading and immigration regime the UK has when it leaves the ... Continue Reading
News 11 Aug 2017

HSBC uses IBM to automate the processing of 100 million document pages

In another instance of banks adopting automation to lower costs and drive productivity, HSBC uses IBM analytics technology to cut down on its paper trail Continue Reading
E-Zine 10 Aug 2017

CW Benelux: IoT Tech Day showcases innovation

Read about this year’s IoT Tech Day in Utrecht, Netherlands, which featured hobby projects such as light-sensing curtains that automatically open and close, but also showed that the IoT is growing up to encompass more serious applications. Also read about the lessons to be learned from the ‘Petya’ ransomware attack that has hit 60 countries, and find out how Dutch railway stations are monitoring the movement of travellers to reduce people jams. Continue Reading
News 09 Aug 2017

Nordic countries top digital nations ranking, but risk stalling

Nordic countries are leaders when it comes to digitisation – but they must continue to innovate to retain their position Continue Reading
E-Zine 08 Aug 2017

Formula 1 goes digital

In this week’s Computer Weekly, we find out how Formula 1 chief Ross Brawn hopes to make the sport more digital to enhance the fan experience of Grand Prix racing. We learn how virtual reality is being used to deliver healthcare services. And we examine the ethical concerns around artificial intelligence technology. Read the issue now. Continue Reading
News 03 Aug 2017

Sub-postmasters allege 'bullying and intimidation' by Post Office over Horizon IT system

Campaigners have submitted initial evidence in group litigation against Post Office over controversial Horizon IT system Continue Reading
E-Zine 01 Aug 2017

The fields of Athenry – how Apple’s datacentre plans are causing turmoil in a small Irish town

In this week’s Computer Weekly, we look into Apple’s controversial plans to build a huge datacentre in a small town in the west of Ireland, and hear the local arguments it has caused. We find out how the Met Office is managing the vast quantities of data it uses for weather forecasting. And we examine Google plans to bring artificial intelligence tools to the job recruitment market. Read the issue now. Continue Reading
News 25 Jul 2017

AA Ireland turns to predictive analytics in fraud crackdown

Roadside assistance company invests in analytics software to fight fraud and introduce dynamic pricing after its split with the AA Continue Reading
News 25 Jul 2017

Nordea deploys AI to speed up customer service

Nordea is reaping the rewards of its fintech investments through its latest project to use artificial intelligence to support customers Continue Reading
News 24 Jul 2017

UAE hotel upgrades wireless network and internet connectivity

Beach resort completes major project to revamp its wireless infrastructure with TP-Link technologies Continue Reading
News 24 Jul 2017

What are Amazon Web Services’ Nordic plans?

Amazon Web Services' head in the Nordic tells Computer Weekly about the region's increasing demand and use of the cloud Continue Reading
News 20 Jul 2017

TSB to introduce iris scan authentication in September 2017

TSB customers will soon be able to access their mobile bank accounts through iris scanning, which is regarded as the most secure biometric authentication available Continue Reading
News 19 Jul 2017

London Stock Exchange uses IBM blockchain technology

The London Stock Exchange is testing out IBM's blockchain technology in a platform to help SME operations become more transparent Continue Reading
News 18 Jul 2017

Stamford Bridge to offer stadium connectivity in partnership with Ericsson

Ericsson has begun its partnership with Chelsea to offer home fans a “seamless” connected experience Continue Reading
E-Zine 18 Jul 2017

Airbus helps secure critical infrastructure

In this week's ezine, Computer Weekly explores how to secure industrial control systems, which have often lagged behind the leading edge of IT security and pose serious risks to critical national infrastructure. Airbus believes that despite the vulnerabilities of individual components, industrial control systems as a whole are quite resilient. We also speak to the head of technology at Centrica about how the utility company is becoming a specialist provider of data lake integration tools, and we explore the 802.11ac Wave 2 standard. Continue Reading
News 13 Jul 2017

HPE and CSC merger wins confidence of Zurich

Zurich Insurance has demonstrated confidence in CSC's merger with HPE through a contract extension Continue Reading
News 13 Jul 2017

HMRC’s customs IT system may not be ready before Brexit

National Audit Office is concerned that customs declaration service will not be ready in time for the UK’s departure from the EU because significant challenges remain Continue Reading
E-Zine 13 Jul 2017

CW Middle East: How women can fill the tech skills gap

The growth of the IT sector continues to drive both innovation and employment in the Gulf, but women – as with all industries in the region – are under-represented in technology by significant margins, and could help to fill the tech skills gap. Also in this issue, read about growing threats in Saudi Arabia’s cyber sector, and how Dubai is becoming a world leader in smart city developments. Continue Reading
News 10 Jul 2017

Experian admits mobile and online issues after system upgrade

Some customers of credit referencing company are having problems accessing a service they pay for following an IT upgrade and large customer migration to a new system Continue Reading
News 10 Jul 2017

Nordic CIO interview: Ann Hellenius, City of Stockholm

Stockholm’s CIO is relishing the challenge of trying to make the Swedish capital the smartest city in the world Continue Reading
News 05 Jul 2017

Sweden trials blockchain for land registry management

Swedish land registry is trying out blockchain as a means of proving ownership Continue Reading
News 29 Jun 2017

Project management is key to driving business success

Project managers are struggling to keep up with the fast pace of business development, leading to project failures Continue Reading
News 19 Jun 2017

Abu Dhabi uses surveillance tech to protect Grand Prix

Police use surveillance technology and monitoring software to ensure public safety when Formula One visits the UAE each year Continue Reading
News 14 Jun 2017

HR technology essential to cutting-edge customer service, say big businesses

If you can’t get your internal HR systems right, the business will suffer – Jaguar Land Rover, Lufthansa and Russia’s Sberbank explain why Continue Reading
News 09 Jun 2017

Patent group prepares for tough data protection laws by moving HR to the cloud

CPA Global to replace ERP-based HR system as it gears up to comply with the General Data Protection Regulation Continue Reading
News 06 Jun 2017

Lloyds bank staff will move to IBM in outsourcing deal

About 1,500 IT staff at Lloyds Banking Group will join IBM as part of an IT infrastructure outsourcing agreement Continue Reading
Feature 01 Jun 2017

Why and how men in the technology industry have helped women progress

Many have argued gender parity will not happen in the technology industry without help from the top. Since the top is predominantly male, we’ve reached out to some of the men in the industry who are helping to drive tech equality Continue Reading
News 31 May 2017

Hundreds of sub-postmasters have applied to join IT-related legal action since March

The number of sub-postmasters who claim to have suffered as a result of a faulty Post Office IT system has reached 1,300 Continue Reading
News 31 May 2017

Norwegian bakery chain gets the taste of mobile reporting

Baker Brun, a bakery company in Norway, is modernising its business processes through the latest technologies Continue Reading
News 26 May 2017

Swedish government agencies join IT spending benchmarking service

Government agencies in Sweden are using a tool by Apptio to help them gain a better understanding of IT costs Continue Reading
E-Zine 25 May 2017

CW Nordics: The trouble with connected things

In this issue, Finnish cyber security expert Mikko Hyppönen talks about security in the Nordics, Russia and the trouble with connected devices. Also read how Icelandic airline Wow Air averted disaster through the use of application performance monitoring software when it embarked on a major expansion. And find out how, since December 2015, anyone playing popular sandbox game Minecraft has been able to build their worlds on the actual map of Sweden. Continue Reading