IT for telecoms and internet organisations
Telecoms is one of the largest business sectors, and communications providers often have large IT budgets and are early adopters of new technologies. Our news and analysis of this important industry looks at how telecommunications firms, ISPs and other internet companies are using IT, and the regulatory issues that affect the services they provide.
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News
17 Jan 2023
StarHub to undertake major network transformation
Singapore telco StarHub is deploying a hybrid cloud architecture that will enable it to launch sovereign cloud services, among other capabilities Continue Reading
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News
07 Nov 2022
How Globe is driving data analytics with Snowflake
The largest telco in the Philippines has moved its on-premise data warehouse to Snowflake to address scalability challenges and improve customer experience Continue Reading
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News
20 Jun 2018
Vodafone to start 5G trials this autumn
MNO announces 5G trials in seven UK cities, with new mobile network infrastructure to be rolled out from October Continue Reading
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News
20 Jun 2018
Mobile operators appeal for dark fibre access to back 5G
O2, Three and Vodafone unite in calling for more to be done to open up dark fibre networks to supply desperately needed capacity for their future 5G networks Continue Reading
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News
20 Jun 2018
Nine out of 10 enterprises will use robotic process automation by 2020
Robotic process automation take-up expected to reach 92% of European enterprises within two years, finds ISG survey Continue Reading
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News
19 Jun 2018
Surface web used in private data sales
The surface web plays an integral role in the selling of personal information, a report on identify fraud has revealed Continue Reading
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News
19 Jun 2018
Government’s broadband service obligation derided by industry
As Ofcom starts the process of finding a provider willing to step up to manage the government’s 10Mbps broadband universal service obligation, the project has been derided by network builders and stakeholders alike Continue Reading
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News
14 Jun 2018
Ofcom satisfied with progress on BT Openreach split
Ofcom has published its first annual report on the legal separation of BT and Openreach, and said it is broadly satisfied with progress to date, despite hiccups relating to the BT pension scheme Continue Reading
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News
12 Jun 2018
Mayor Khan bids to make London the world’s smartest city
At London Tech Week, mayor Sadiq Khan launched a city-wide initiative to harness the capital’s technology talent to address London’s most pressing problems Continue Reading
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News
12 Jun 2018
CityFibre wins key decision in fake fibre case
CityFibre has been granted permission to proceed with a judicial review of the ASA’s November 2017 decision about the use of the term fibre in broadband ads Continue Reading
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News
12 Jun 2018
Privacy Shield under threat by US non-compliance
The Privacy Shield framework that replaced the Safe Harbour agreement for personal data transfers between the EU and the US is under threat due to non-compliance by US firms Continue Reading
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News
12 Jun 2018
BT announces “unhackable” quantum-secured network
In the face of the threat that quantum computers could crack many of the encryption methods used to protect highly sensitive data, BT has developed a “quantum-secured” network Continue Reading
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Opinion
11 Jun 2018
Is 5G more than just another generation of mobile?
Although several mobile network operators have announced launch dates for 5G services, many people remain unsure about the aspirations for 5G, what it means for users, its monetisation and its timescales Continue Reading
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Opinion
08 Jun 2018
Security Think Tank: Focus on data protection, but do not rely on DLP alone
Why is it important to know where data flows, with whom it's shared and where it lives at rest – and what is the best way of achieving this? Continue Reading
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News
08 Jun 2018
BT’s Gavin Patterson quits under shareholder pressure
Patterson’s resignation comes just weeks after he announced 13,000 redundancies across BT Continue Reading
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News
07 Jun 2018
IT spending reaches 10-year high as CIOs struggle with digital technology strategy
IT leaders have seen their budgets and headcounts rise for the first time in 10 years, but face challenges implementing their digital strategies Continue Reading
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News
07 Jun 2018
Newcastle Council to show off smartest street in Britain
The Great Exhibition of the North will see Mosley Street in Newcastle upon Tyne transformed into Britain’s smartest street as part of a demonstration of IoT technology Continue Reading
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News
07 Jun 2018
5G transformative for UK plc, but potential impacts still vague
5G mobile technology looks set to transform the UK economy for the better, but the immaturity of the technology and lack of standards makes its true impact harder to judge, according to a report by Deloitte Continue Reading
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News
07 Jun 2018
Business not learning from past cyber security incidents
Businesses are still not getting the basics right and they are not learning from past security incidents, according to world-renowned security blogger and trainer Continue Reading
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Opinion
07 Jun 2018
Security Think Tank: Understand data for risk-based protection
Why is it important to know where data flows, with whom it is shared and where it lives at rest, and what is the best way of achieving this? Continue Reading
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News
06 Jun 2018
We need to design for security and privacy, says Martha Lane Fox
The digital future is bright, but only if society works through a gear change in its relationship with technology, and demands products and services that are secure and private by design, says internet service pioneer Continue Reading
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News
06 Jun 2018
Cyber attacks not sophisticated, says Just Eat CISO
The chief information security officer of Just Eat has challenged the perception that all cyber attacks are sophisticated and that it is impossible to fill cyber security jobs Continue Reading
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Opinion
05 Jun 2018
Big data skills shortages – and how to work around them
Businesses are finding it hard to recruit enough people with big data and analytics skills, but for CIOs there are alternative strategies to consider Continue Reading
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News
05 Jun 2018
Boards not asking right security questions, says Dido Harding
Former TalkTalk CEO says boards are still not asking the right cyber security questions, do not understand that they should be making cyber risk decisions, and are not communicating with engineers Continue Reading
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News
04 Jun 2018
Technology key to new UK counter-terrorism strategy
Technologies such as machine learning and data analytics are key to the UK government’s updated counter-terrorism strategy Continue Reading
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Opinion
30 May 2018
Tier 2 visas – a challenge for the tech sector
With staff shortages already being reported in the technology sector and Brexit potentially adding to the problem, tech departments need to get their Tier 2 visa applications right Continue Reading
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News
30 May 2018
US jails Canadian resident who helped Russia hack Yahoo emails
A US court has jailed a hacker on charges of computer fraud for hacking Yahoo email accounts on behalf of the Russian government Continue Reading
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News
29 May 2018
Firms step up spending on digital tech, but struggle with strategy
Businesses and the public sector are stepping up their spending on digital technology, but many business leaders are struggling to keep pace with what it means for their business Continue Reading
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News
29 May 2018
Max Schrems’s NOYB initiates GDPR action
A privacy NGO led by Austrian lawyer Max Schrems is among the first to file complaints under the GDPR against Google, Instagram, WhatsApp and Facebook Continue Reading
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News
25 May 2018
Former Macedonian PM convicted in corruption case exposed by illegal government surveillance
Information exposed by leaked recordings that were part an illegal mass surveillance campaign orchestrated under the government of former prime minster Nikola Gruevski have led to his conviction for corruption. He was found guilty of rigging a tender and receiving a luxury Mercedes as a bribe. He may still appeal the ruling Continue Reading
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News
25 May 2018
Apple wins $539m from Samsung in latest iPhone patent case
Apple has won the latest battle in a long-running patent war with South Korean rival Samsung Continue Reading
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News
25 May 2018
GDPR puts people first, says ICO
The day of 25 May 2018 marks the biggest change to UK data protection law in a generation, with benefits for businesses and consumers, according to the UK privacy watchdog Continue Reading
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News
25 May 2018
Commitment is the watchword on GDPR D-Day
New rules for protecting European citizens’ personal data are now enforceable by law, and organisations are being advised to focus broadly on commitment rather than narrowly on compliance Continue Reading
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News
24 May 2018
Security experts weigh in on GDPR checklists
Security experts give their views on what final checks businesses should be doing on the eve of the General Data Protection Regulation compliance deadline, while a survey reveals almost half of Brits have not heard of it Continue Reading
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News
24 May 2018
New UK Data Protection Act not welcomed by all
Legislation makes the UK one of the first countries to implement the GDPR in local law, but some have criticised it as a “lost opportunity” Continue Reading
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News
23 May 2018
UK calls for new data-sharing model with EU
The UK has proposed a new data-sharing model to ensure ongoing data protection collaboration and free flow of data between the EU and the UK post-Brexit Continue Reading
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Blog Post
23 May 2018
After us the drought of democracy?
The BBC cover of a report from the Environment Agency warning of serious water shortages by 2050 while sufficient to supply 20 million consumers is being wasted prompted an attack of déjà vu. ... Continue Reading
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News
23 May 2018
Government pledges full-fibre broadband for all by 2033
In a speech to the CBI, chancellor Philip Hammond pledges to build a nationwide FTTP network by 2033 Continue Reading
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News
23 May 2018
Facebook is ready for GDPR, says Zuckerberg
Facebook chief Mark Zuckerberg has claimed the social network is ready for GDPR, but failed to give any answers to the most probing questions posed by European MEPs Continue Reading
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News
22 May 2018
Qualcomm and Facebook working on FWA broadband
Qualcomm is to integrate a number of its chipsets with Facebook’s Terragraph technology to build fixed wireless access broadband solutions for urban areas Continue Reading
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Opinion
22 May 2018
Taking the quantum leap: What is quantum technology for business?
Quantum computers are many years away, but the first applications of quantum technology will arrive in only one or two years – so businesses need to be ready Continue Reading
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News
22 May 2018
Sweden’s Telenor makes GDPR consent personal
Telenor Sweden says it has seen market-leading results for General Data Protection Regulation consent after enlisting a customer experience firm to manage the process Continue Reading
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News
22 May 2018
Google sued for £3.2bn for tracking UK iPhone browsing
A lawsuit by a group called Google You Owe Us is seeking compensation from Google for tracking millions of UK iPhone users’ browsing data Continue Reading
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News
21 May 2018
Openreach launches Scottish fibre training school
Openreach has launched its Scottish engineering school in Livingston as it prepares to train 400 new broadband specialists to run its full-fibre roll-out Continue Reading
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News
21 May 2018
ICO could use new GDPR powers in Facebook probe
UK privacy watchdog is considering using new powers in its investigation of Facebook, while the government is considering new laws to police social media firms Continue Reading
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News
18 May 2018
Most UK marketers GDPR ready, but not all firms have a plan
Most UK marketers believe they are ready for GDPR, but a worrying number believe their employers may not be, as businesses are urged to embrace the positives a week before the compliance deadline Continue Reading
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News
18 May 2018
GDS seeks advice on migration from Public Services Network
The Government Digital Service has started the process of moving public sector organisations away from the Public Services Network Continue Reading
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News
18 May 2018
Use GDPR to propel business forward, says ICO
GDPR is about a new way of doing things that businesses can use to their advantage, and cyber security is a key element, according to the Information Commissioner’s Office Continue Reading
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News
16 May 2018
Most firms see GDPR as an opportunity
A growing number of organisations consider the GDPR to be an opportunity to improve the way they handle data privacy and security, while leaders are using it as an opportunity for full business transformation, a study shows Continue Reading
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News
16 May 2018
BT and EE to converge fibre broadband, 4G networks
BT’s consumer unit has launched a network convergence strategy designed to make the most of its national fibre and 4G network assets Continue Reading
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News
15 May 2018
SMEs more worried about GDPR’s threat to reputation than fines
SMEs are more worried about the damage GDPR non compliance will do to their reputations than their wallets Continue Reading
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News
15 May 2018
Vodafone CEO Colao steps down
Long-serving Vodafone CEO Vittorio Colao will step down in October after just over a decade in charge Continue Reading
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News
15 May 2018
Openreach starts countdown to the end of analogue phone services
Openreach has started a consultation on the future of telephony services as its parent signals plans to switch off analogue PSTN phone services in seven years' time Continue Reading
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Opinion
14 May 2018
It’s not too late to get GDPR ready
With the GDPR compliance deadline on 25 May 2018, there is little time to get ready, but it is not too late, according to the IAPP, which provides a checklist to help organisations ensure they are in the best position possible for the deadline Continue Reading
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News
14 May 2018
MPs demand 4G mobile network coverage obligation for rural areas
The Rural Business All-Party Parliamentary Group has written to Matt Hancock calling for the government to put legally binding targets in place for 4G mobile network coverage Continue Reading
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Blog Post
11 May 2018
Do ISPs need to do more to protect their users from scams?
Are Britain’s internet service providers (ISPs) coming up short when it comes to helping their less tech-savvy users protect themselves against the scourge of telephone scams and online fraud? In a ... Continue Reading
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Opinion
10 May 2018
Hacking the internet of things just got easier – it’s time to look at your security
Are you taking security for internet-connected devices seriously enough? Continue Reading
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News
10 May 2018
BT to shut London HQ and cut 13,000 jobs
Another round of cuts comes as BT struggles to reposition itself for sustainable long-term growth Continue Reading
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News
09 May 2018
Vodafone becomes largest next-gen broadband player in Europe
Vodafone has acquired the operations of Virgin Media parent Liberty Global in four European markets, giving it access to 110 million homes and businesses Continue Reading
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News
08 May 2018
Virtual tripwire to keep elephant poachers out of Zambian national park
Cisco and Dimension Data are working to protect Zambia’s at-risk elephant population after a successful pilot project in South Africa Continue Reading
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News
04 May 2018
Twitter password security bug underlines need for industry change
Twitter has revealed that a bug in its systems resulted in some passwords being stored in a log in clear text, underlining the need for alternative authentication methods, say industry commentators Continue Reading
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News
04 May 2018
Most CIOs not interested in “massively hyped” blockchain, finds Gartner
Despite the noise surrounding blockchain technology, not many CIOs are using it or planning to do so in the near future, finds Gartner Continue Reading
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News
03 May 2018
Fibre network breakthrough has implications for data security
Researchers have devised a new protocol that they claim vastly extends the range of quantum key distribution over fibre networks Continue Reading
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News
03 May 2018
TalkTalk worst for broadband customer satisfaction
Ofcom has released statistics on communications service provider customer service metrics, and TalkTalk does not come out of it well Continue Reading
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News
03 May 2018
Redscan warns of GDPR phishing scams
Cyber criminals are using fake GDPR-related privacy notices to trick recipients into disclosing personal data and spread malware, a security firm warns Continue Reading
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News
03 May 2018
Cambridge Analytica closure will not halt probe, says ICO
The London-based data mining firm at the heart of the Facebook data exploitation scandal has announced it is closing, but the ICO says the probe into its actions will still go ahead Continue Reading
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News
02 May 2018
Fresh blow for Facebook as court refuses stay in Max Schrems legal action
Facebook has lost a legal attempt to delay the Irish High Court from seeking answers from the European Court of Justice over the legality of EU-US data transfers Continue Reading
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Opinion
02 May 2018
Outsourcing is not dead or dying – it just needs to be done properly
The collapse of Carillion and the profit warning at Capita have created a false sense of fear about the stability of the outsourcing sector Continue Reading
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News
01 May 2018
Google Chrome helps clean up certificate authority industry
The security industry has welcomed the introduction of measures by the Google Chrome browser aimed at achieving certificate transparency Continue Reading
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News
01 May 2018
Gulf Cooperation Council smart city initiatives garner momentum
The Middle East is a hotbed for smart city developments, with activities in the region maturing and adapting to what citizens want Continue Reading
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News
01 May 2018
Three starts to prepare core network for 5G
Mobile operator Three has enlisted SSE Enterprise Telecoms to bring 20 core datacentres on-net as it prepares to start rolling out 5G Continue Reading
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News
01 May 2018
Bristol’s historic bridge pressed into service for rural broadband
Gigaclear is running cables underneath Bristol’s historic Clifton Suspension Bridge to bring ultrafast full-fibre services to forgotten communities Continue Reading
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News
01 May 2018
Imperial College taps volunteer smartphones for cancer research
Imperial College London is working with the Vodafone Foundation to co-opt smartphone processing power for use in cancer research Continue Reading
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News
01 May 2018
UK critical services need to up cyber defences to avoid fines
UK critical infrastructure providers could be liable for fines of millions of pounds if they do not improve their cyber defences and resilience of their IT infrastructure, a study reveals Continue Reading
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News
30 Apr 2018
Over a million homes can now access FTTP, says Ofcom
Access to viable broadband services continues to improve across the UK, according to Ofcom Continue Reading
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News
30 Apr 2018
Yorkshire and Humber region awards HSCN contract to Redcentric
Network services provider Redcentric wins the first major regional Health and Social Care Network contract as procurements around England gather pace Continue Reading
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News
30 Apr 2018
Even the smallest of Dutch towns are becoming smart
An increasing number of Dutch towns and cities use street sensors and big data to tackle societal problems. From smart lighting to artificial intelligence that spots violent behaviour in surveillance footage, smart technology is booming in the Netherlands Continue Reading
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News
27 Apr 2018
Government given six months to rewrite snoopers’ charter
The government has until 1 November 2018 to rewrite a key section of the Investigatory Powers Act 2016, after the high court declared them unlawful in a judicial review brought by human rights group Liberty Continue Reading
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Feature
27 Apr 2018
GDPR: An overview of the latest data protection legislation
The forthcoming General Data Protection Regulation (GDPR) will have wide-ranging implications for every organisation that processes personal data. This comprehensive overview tells you what you need to know Continue Reading
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Feature
27 Apr 2018
Software-defined networking: gathering momentum in the enterprise?
Suppliers are pushing the benefits of software-defined networking harder than ever, and enterprises are starting to take the plunge rather than remaining on the sidelines Continue Reading
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News
27 Apr 2018
BT risks ‘fading away’ in full-fibre future, says Ofcom CEO
BT risks being consigned to the dustbin of failed tech companies if it messes up the transition to full-fibre broadband networks, says Ofcom CEO Sharon White Continue Reading
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News
26 Apr 2018
Facebook posts strong first quarter despite privacy scandal
The data exploitation scandal that hit Facebook has not yet had an adverse impact on advertising revenues or user activity, according to first quarter financial results Continue Reading
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News
26 Apr 2018
EC calls on online platforms to develop common code of practice to tackle ‘disinformation’
The European Commission says online platforms such as social media and video sites, have not done enough to tackle unethical use, and calls on them “to decisively step up their efforts to tackle online disinformation” Continue Reading
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News
26 Apr 2018
O2 reveals plans for new 4G mobile spectrum
O2 has already turned on 100 new mobile sites since winning big in the Ofcom spectrum auction, and hopes to activate 900 more this year Continue Reading
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News
26 Apr 2018
NCSC shows support for common standards for secure communication
The UK cyber security authority is supporting an industry drive towards common standards for secure communication by joining an industry organisation that aims to achieve this goal Continue Reading
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News
26 Apr 2018
Digital economy research projects to get funding
Research projects aimed at building trust, privacy and security in the use of personal data and digital technologies are to receive funding Continue Reading
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News
25 Apr 2018
Most firms will not be GDPR-ready by compliance deadline
Survey of IT decision-makers shows one-fifth of companies lack continuous encryption capabilities and only half have the systems required for the right to erasure and the right to rectification Continue Reading
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News
25 Apr 2018
One month to GDPR compliance deadline
With one month to go before the deadline for compliance with EU’s General Data Protection Regulation, organisations should ensure they are able to meet minimum requirements to defend against adverse scrutiny Continue Reading
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News
24 Apr 2018
Full-fibre broadband specialist CityFibre acquired for £538m
Full-fibre broadband specialist CityFibre is to be bought by a Goldman Sachs-backed consortium as it seeks more cash to fulfil its expansion plans Continue Reading
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News
24 Apr 2018
Unified communications supplier Mitel bought by VCs
Unified communications and networking technology supplier Mitel is to be acquired by affiliates of Searchlight Capital Partners for $2bn Continue Reading
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News
24 Apr 2018
Telcos see multiple paths to internet of things revenue
A report from Ericsson has revealed that telecoms operators are testing out multiple routes to monetising the IoT Continue Reading
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News
24 Apr 2018
Vodafone CityFibre broadband venture gathers pace
Residents of four more cities – Coventry, Edinburgh, Huddersfield and Stirling – will be hooked up to the ultrafast full-fibre broadband service in the coming months Continue Reading
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News
23 Apr 2018
Community Fibre gets £25m to fund broadband in London
Broadband supplier receives backing from the National Digital Infrastructure Fund to bring full-fibre services to 100,000 more properties across London Continue Reading
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News
20 Apr 2018
Global cyber crime worth $1.5tn a year, study reveals
Cyber criminal operations worldwide are generating revenues that equal the GDP of Russia though a web of profit that involves legitimate businesses, research has revealed Continue Reading
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Feature
20 Apr 2018
Data protection is critical for all businesses
Companies that misuse data or fall victim to breaches not only risk financial loss, but also reputational damage. There are many reasons good data practice is essential Continue Reading
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News
20 Apr 2018
Account takeover up tenfold in past year
The incidence of online account takeover and the proportion of high-risk account access attempts underlines the need for improved authentication, says fraud detection firm Continue Reading
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Feature
20 Apr 2018
Business needs to keep up with Investigatory Powers Act
All indications are that the obligations on communication service providers under the controversial Investigatory Powers Act will change, and affected companies must ensure they are constantly up to date Continue Reading
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News
20 Apr 2018
Data protection is a business issue, says IAPP
Data privacy is a rapidly maturing profession as organisations around the world increasingly see data protection as a business issue, according to an industry association Continue Reading
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News
19 Apr 2018
UK surveillance laws a potential ‘sticking point’ post-Brexit
The UK’s controversial Investigatory Powers Act could be an impediment to achieving an adequacy agreement for free data exchanges with the EU post-Brexit, says privacy lawyer Continue Reading
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News
19 Apr 2018
UK and Indian governments agree tech partnership
Agreement aims to identify organisations in the two countries that can work together and open up opportunities for tech entrepreneurs Continue Reading
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E-Zine
19 Apr 2018
CW ANZ: OpenStack gains a foothold in Australia
In this issue of CW ANZ, we look at how OpenStack has changed the way Australian enterprises operate their IT infrastructure. Also read how Australia’s Citic Pacific Mining is digging into IoT technology to track vehicles, and how Telstra is investing in two submarine cables to bolster Asia-US connectivity. Continue Reading
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News
18 Apr 2018
Good time to be in data protection, says information commissioner
There has never been a better time to be in data protection, Elizabeth Denham has told an IAPP data protection conference in London, addressing some key questions about the changing data protection regulatory landscape Continue Reading