IT project management

Every IT project should begin with two questions: What business problem are we trying to solve. See complete definition.

News 30 Jan 2023
Noventiq eyes APAC IT services market

IT services provider Noventiq has been expanding its presence in APAC through several acquisitions in India, and is eyeing a bigger slice of the region’s IT services pie Continue Reading
E-Zine 20 Jan 2023
CW APAC January 2023 – Trend Watch: CIO Trends

As we enter a new year, it remains vital for IT leaders to keep track of the latest developments across the industry. In this handbook, focused on CIO trends in the Asia-Pacific region, Computer Weekly looks at predictions for 2023, how the Australian Red Cross managed a donation surge, Mondelez’s digital transformation and Singapore’s public sector IT strategy Continue Reading

News 21 Nov 2018

TechUK calls on Matt Hancock to fast-track NHS digitisation

The tech industry body’s ‘Manifesto for Matt’ calls on the health secretary to focus on empowering citizens, enabling a world-class workforce and making the UK the number one place for health tech innovation Continue Reading
News 21 Nov 2018

Citizens don’t want the NHS to prioritise digital health, report finds

The UK public want the NHS to focus spending on cancer care, staff and mental health, and rank digital access to services lowest on their list of priorities Continue Reading
News 19 Nov 2018

Standard Life and Aberdeen Asset Management turn to Workday to complete merger

Standard Life Aberdeen, created in August 2017 when two of Scotland’s largest financial services companies merged, is transferring 3,000 former Standard Life staff to Aberdeen Asset Management’s Workday HR system as it integrates the two businesses Continue Reading
News 16 Nov 2018

WISE emphasises importance of role models at 2018 awards

Gender balance campaign WISE used its 2018 awards ceremony to highlight the importance of female role models, and called on men to lead the charge for equality Continue Reading
Feature 16 Nov 2018

Securing the SD-WAN: The next network challenge

Every time an enterprise weighs up whether or not to try SD-WAN, security is an essential part of the picture Continue Reading
News 16 Nov 2018

UN extreme poverty monitor is critical of Universal Credit ‘digital by default’ service

The United Nations Special Rapporteur on extreme poverty and human rights raises significant concerns with Universal Credit, including poor digital literacy among claimants, automation errors and lack of transparency Continue Reading
News 15 Nov 2018

Why Kubernetes is driving a groundswell in containerisation

Kubernetes is fast becoming a de facto standard, but CIOs may be unaware of its footprint in their businesses Continue Reading
News 15 Nov 2018

The Gym Group flexes its muscles with data analytics

No-frills fitness company The Gym Group is using analytics technology to find insights from its financial, HR and membership data, as it limbers up for rapid expansion in the UK Continue Reading
News 14 Nov 2018

Defra still to test six ‘critical’ IT systems before Brexit

MPs have raised concerns around Defra’s Brexit readiness as it hasn’t yet begun testing six critical IT systems needed to replace EU systems, but the department remains confident Continue Reading
News 14 Nov 2018

Challenger bank ready to get its banking licence back

CivilisedBank is reapplying for a banking licence after giving it up to focus on its technology Continue Reading
News 12 Nov 2018

HMRC resolves technical issue with tax-free childcare portal

The department’s tax-free childcare website has again suffered technical issues, affecting 22,000 payments, but the problems were resolved last week, according to HMRC Continue Reading
News 12 Nov 2018

Agfa’s move to cloud HR paves the way for healthcare IT spin-off

Agfa-Gevaert is moving HR systems from 40 countries into the cloud as the company prepares to turn its health IT operations into a standalone business Continue Reading
News 09 Nov 2018

Businesses can no longer neglect IT if they want to remain competitive

Businesses lack IT leaders with the skills and resources needed to promote innovation and change in the context of technological upheaval Continue Reading
News 09 Nov 2018

How Hive balances platform stability with innovation

The smart home thermostat division of British Gas has made developers fully responsible for supporting and monitoring the code they deploy Continue Reading
News 08 Nov 2018

Welsh NHS IT programme is ‘outdated’ and could put patients at risk, report finds

Welsh Public Accounts Committee is concerned the country’s outdated NHS IT systems are putting patients at risk, and found the culture at NHS Wales Informatics Service is the ‘antithesis of open’ Continue Reading
News 08 Nov 2018

M&S admits online remit “well behind” competitors

Food and clothing retailer Marks and Spencer has admitted its website and online fulfillment capabilities are behind that of its competitors, but it is seeing progress since implementing changes Continue Reading
E-Zine 08 Nov 2018

CW Benelux: Bikes face scooter challenge in Netherlands

The concept of rental scooters is perfect for the Netherlands, where bicycles are already the most widely used method of transport. Scooter startups see the potential to apply the latest smart technologies to the concept, but regulations could be a barrier. Also in this issue, read how chatbots are taking off with Dutch organisations, with KLM's chatbot a pioneering example, and find out how Dutch bank ING is getting a financial boost from an employee performance management rethink. Continue Reading
News 07 Nov 2018

5G mobile masts bring installation challenges, EE finds

EE has switched on a fixed wireless access network in central London to test elements of its future 5G mobile service, but faced some challenges setting it up Continue Reading
News 05 Nov 2018

PAC has ‘serious concerns’ over UK border and new customs IT system

Public Accounts Committee remains concerned about the Customs Declaration Service and the country’s borders post Brexit Continue Reading
News 05 Nov 2018

Gartner Symposium 2018: Why culture hacks spell digitisation success

Changing the way people do their day-to-day work is the hardest part of a CIO’s job. Gartner has a few tips on how to twist people’s arms Continue Reading
News 30 Oct 2018

Traditional financial services firms face extinction within 12 years

A large number of large banks could disappear within 12 years unless they change business models and economics Continue Reading
News 28 Oct 2018

Australia earns mixed record in IT agility

Despite being fervent adopters of cloud, Australian enterprises are slower than those in the US and UK in deploying business-critical applications Continue Reading
Opinion 26 Oct 2018

The lesson of TSB – testing, 1, 2, 3

An organisation’s IT system might look good on the surface, but you can’t fix a problem if you don’t know it’s there Continue Reading
News 25 Oct 2018

Consumer rights champion Which? begins digital journey

Consumer rights organisation has always had a subscription business, but is now transforming into a digital one through cloud computing Continue Reading
News 24 Oct 2018

11 of 12 border IT systems at risk of not being ready by Brexit, says NAO report

All but one of the critical IT systems needed at the UK border are at risk of not being ready by 29 March 2019, which will have implications if there is a no-deal Brexit Continue Reading
News 23 Oct 2018

CIOs and the cloud: The future of European enterprise software

European organisations are moving to the cloud rapidly, but trepidation remains in concerning certain aspects, such as security Continue Reading
Feature 22 Oct 2018

Transform business with microservices and containers

We look at how DevOps and microservice-based technology have advanced IT architectures Continue Reading
Feature 19 Oct 2018

CIO interview: Tamara Lohan, founder and CTO of Mr & Mrs Smith

Head of technology and co-founder of luxury travel firm Mr & Mrs Smith explains how the firm is revamping its technology to provide customers with a seamless experience Continue Reading
News 19 Oct 2018

Why CIOs need to find ways to manage the old and the new

In IT, nothing is ever reinvented and nothing ever really goes away. We investigate how IT departments can remain agile while managing legacy assets Continue Reading
News 17 Oct 2018

Nordic CTO interview: Anders Johanson, Husqvarna

Husqvarna is on a journey to transform itself into a product and services company by using the latest digital technology and Anders Johnson is a driving force behind it Continue Reading
News 11 Oct 2018

The troublesome saga of Gov.uk Verify

As the government plans to hand over its flagship identity assurance programme to the private sector, Computer Weekly looks at the history of the troubled project and how Gov.uk Verify ended up on the chopping board Continue Reading
News 11 Oct 2018

Robots in the workplace supported by 81% of business chiefs

Robotic process automation continues to be taken up by more organisations – but despite proven benefits, those that already use it are struggling to scale it up Continue Reading
E-Zine 11 Oct 2018

CW Middle East: Middle East warms to humanoid robots

Countries in the Middle East are warming to humanoid robotics, robotic process automation and artificial intelligence as these technologies become widely accepted globally. Also in this issue, read why Saudi Arabia has called on London’s fintechs to set up in the country with the promise of government support, and find out how the Gulf Warehousing Company has introduced cloud-based technology to replace paper processes used by its HR department. Continue Reading
News 10 Oct 2018

Volkswagen truck group’s journey to a subscription-based business model

VW’s truck business adopted a startup mentality to open a subscription-based business aimed at owners of truck fleets Continue Reading
News 09 Oct 2018

Tech takes centre stage in CBI’s pre-Budget wish list

Industry calls on government to set the tone for a tech-friendly business environment after the UK leaves the EU Continue Reading
News 08 Oct 2018

Geospatial Commission pumps £5m into unlocking value of location data

Commission wants to unlock the value of location data held by its partners through the use of emerging technologies Continue Reading
News 28 Sep 2018

Data analytics cuts queues and flight delays at Rome’s Fiumicino Airport

Aeroporti di Roma’s CIO, Emiliano Sorrenti, describes how the city’s main airport is using data analytics technology to reduce delays and queue times, securing it an industry award for customer service Continue Reading
News 27 Sep 2018

CIO interview: Fraser Ingram, Clydesdale and Yorkshire Bank

Fraser Ingram joined the Clydesdale and Yorkshire banking group as CIO just at the right time – as it was embarking on its digital journey Continue Reading
News 21 Sep 2018

Businesses that take humans with them on robotics journeys gain the most

Businesses that put human development at the centre of their automation strategies will profit the most Continue Reading
News 21 Sep 2018

Tech won’t solve customs border issues, House of Lords EU Committee finds

Tech won’t solve potential customs issues at the border post-Brexit, at least not in the short term, and especially not in case of no-deal Brexit, according to a House of Lords report Continue Reading
News 21 Sep 2018

RBS, Barclays and NatWest customers suffer more mobile banking outages

Banks apologise for problems that have affected mobile and internet banking services Continue Reading
News 21 Sep 2018

Shell mines Microsoft Azure for AI to digitally transform upstream and downstream operations

Multi-national oil and gas company Shell is embarking on an artificial intelligence-led digital transformation of its business with the help of Microsoft Azure and C3 IoT Continue Reading
News 18 Sep 2018

Government and businesses won’t be ready for no deal Brexit, says IfG

The Institute for Government says progress on Brexit systems implementations hasn’t been fast enough, and businesses haven’t been given enough time to prepare for a no deal scenario Continue Reading
E-Zine 18 Sep 2018

CW Europe: Costs stack up for Dutch government IT projects

In this issue of CW Europe, we look at analysis by a Dutch newspaper which discovered that government-controlled IT projects in the Netherlands go over budget by 40%, on average. We also find out how Berlin’s Digital Career Institute is building web skills among refugees and the unemployed across Germany. Download the issue now. Continue Reading
News 17 Sep 2018

Nationwide Building Society adds over a billion pounds to IT spend

Nationwide is increasing the budget for its latest multi-year IT project Continue Reading
News 17 Sep 2018

Government stays firm on target of 25 million Gov.uk Verify users by 2020

Cabinet Office has confirmed it is sticking to its target of having 25 million Verify users by 2020, despite government projects watchdog calling for project to be scrapped Continue Reading
News 17 Sep 2018

Middle East hungry for digitisation, says GE’s Bill Ruh

The Middle East is among the most enthusiastic regions in terms of applying digital business models to traditional industries Continue Reading
Blog Post 12 Sep 2018

When modern meetings don't work

Once upon a time, pretty much every meeting had a minute-taker – someone who kept notes, summarising who said what. These meeting minutes were circulated afterwards for comment and correction, and ... Continue Reading
News 11 Sep 2018

Fashion retailer Desigual boosts sales opportunities with data-sharing technology

Spanish fashion group Desigual reports 2% fewer lost sales after investing in technology to share stock, sales and pricing data between stores, websites and franchise partners Continue Reading
News 11 Sep 2018

UK security vetting IT system failing, says NAO

The National Audit Office is critical of the government’s project to centralise its security vetting process, as the IT system has been plagued by failures from the start and has led to serious delays Continue Reading
News 06 Sep 2018

Arriva ITSM implementation delivers beyond expectations

Transport company replaces several tools with a single cloud-based ITSM platform Continue Reading
News 06 Sep 2018

All acute NHS trusts in England now using e-referrals

NHS trusts have reached 100% uptake of NHS England’s e-referral service, ahead of October 2018 deadline Continue Reading
News 04 Sep 2018

TSB CEO out after months of IT problems

TSB’s CEO, Paul Pester, is stepping down after the bank and its customers were beset by another round of IT problems Continue Reading
News 03 Sep 2018

Dutch bank ING sees financial boost from employee performance management rethink

ING claims business has improved after replacing ‘scattered and fragmented’ IT systems to change the way it manages employee performance Continue Reading
News 31 Aug 2018

Fix data flows for best chance of success with S/4 Hana

Moving to SAP S/4 Hana is not easy. But with the right preparation, businesses can map out and optimise the data flows between business processes Continue Reading
News 31 Aug 2018

How Forest Holidays migrated its hosted website to a managed service

Holiday firm Forest Holidays switched from Rackspace’s SME hosted service due to fast business growth, with new UCS hardware now living at Node4 Continue Reading
Feature 30 Aug 2018

When networks collide: how M&A brings infrastructure together

Enterprise IT runs on networking, so fixing up the network should be a priority issue during mergers and acquisitions – but that’s not always the case. Find out how the pros manage it Continue Reading
News 29 Aug 2018

IT leaders at a crossroads as they grapple with digital technology

CIOs have the opportunity to influence their company strategy as digital technology reshapes business. A survey of CIOs across 70 countries charts a path for IT leaders through emerging technologies Continue Reading
News 28 Aug 2018

Finland government to review public procurement laws

Finland's government is putting its procurement laws under the spotlight after a major IT fraud Continue Reading
News 24 Aug 2018

Dubai Health Authority launches artificial intelligence strategy

Healthcare organisation is rolling out next-generation technology in its health facilities to improve patient care Continue Reading
E-Zine 23 Aug 2018

CW Nordics: Sweden eyes geo-fencing to protect against terror attacks

Sweden is developing an integrated IT/geo-fencing system to protect the country’s towns and cities against attacks by terrorists using vehicles as “killing machines”. Also read about Microsoft building two more datacentres in Norway to support its cloud computing services in Europe, and find out why investigators have closed the Nokia extortion probe without finding a motive or making an arrest. Continue Reading
News 22 Aug 2018

CEOs held back by boards wanting quick digital turnarounds

Digital transformations tend to have a long return on investment, but most CEOs are failing to convince their boards that these things take time Continue Reading
News 22 Aug 2018

How Imperial Brands is taking control of its software licences

Central control gives the tobacco company the data required to manage software licences and ensure it pays only for the assets it needs Continue Reading
News 21 Aug 2018

The risk of upgrading to S/4 Hana

S/4 Hana has been touted as the evolution of SAP's long-standing ERP suite, but with just six years to upgrade, how can businesses avoid an expensive SAP flop? Continue Reading
Feature 17 Aug 2018

National Archives races to create electronic archive of EU law before Brexit

The National Archives faces challenges converting the EU's enormous library of laws into a publicly accessible UK archive ahead of Brexit. The Archives’ digital director, John Sheridan, explains how Continue Reading
News 16 Aug 2018

HMRC goes live with first phase of customs IT system

HMRC’s Customs Declaration Service is now live, and a small group of importers can use the system to make ‘certain types of supplementary declarations’ Continue Reading
News 16 Aug 2018

Lidl dumps €500m SAP project

Discount supermarket chain Lidl has spent millions on a SAP Hana system, and found it will need to spend even more to make it work Continue Reading
Opinion 15 Aug 2018

Why your marketing team needs help from IT more than ever

Some IT and marketing departments have a troubled history of working together, but better collaboration is essential to make a success of digital transformation Continue Reading
News 15 Aug 2018

IR35 tech compliance will take private sector 'over a year' to achieve, warns accounting trade body

The Association of Accounting Technicians (AAT) cautions HM Revenue & Customs against rushing out IR35 reforms to the private sector, claiming it will take most businesses at least one tax year to ready their software systems for the move Continue Reading
News 14 Aug 2018

Digital projects failing because of poor databases

Legacy databases are unsuitable to run modern digitisation initiatives. Teams risk losing their jobs if their projects fail, warns Couchbase Continue Reading
E-Zine 09 Aug 2018

CW Benelux: Netherlands to experiment with self-driving trains

In this issue, read how Dutch railway operator ProRail will test self-driving trains on a small set of railroad tracks to learn if they can be part of the country’s notoriously busy network. Also, find out how a network of smart towns and cities is growing in the Netherlands, and why Dutch organisations are being urged to unite to fight DDoS attacks. Continue Reading
News 08 Aug 2018

Dutch healthcare institutions need to think like tech sector

The healthcare industry needs to approach technological innovation in a different way if it is to maximise the benefits for staff and patients Continue Reading
News 05 Aug 2018

The rise of humanoid robotics in the Middle East

Middle East CIOs are planning to roll out intelligent automation technologies such as artificial intelligence and humanoid robotics Continue Reading
News 03 Aug 2018

BEIS research and development budget nearly £8bn in 2018/19

Working to reach the government’s target of spending 2.4% of GDP on research and development by 2027, BEIS has increased its budget to nearly £8bn in 2018/19 Continue Reading
News 31 Jul 2018

Intelligent automation spending to hit $232bn by 2025

Technologies such as artificial intelligence, robotic process automation and machine learning could help traditional enterprises gain ground on digital-first giants Continue Reading
News 27 Jul 2018

IT meltdown pushes TSB into loss

Bank is feeling the effects of its recent IT problems, reporting a loss of more than £100m for the first six months of 2018 Continue Reading
News 26 Jul 2018

Fix culture to make digital a success

Businesses with well-honed processes will often find it hard to adapt to new, digital transformation initiatives, according to Gartner report Continue Reading
News 24 Jul 2018

Nordnet drops AI assistant while SEB deepens collaboration

One Nordic bank decides to stop using cognitive agent Amelia to focus on other AI technologies, but another widens the use of the software Continue Reading
News 24 Jul 2018

MPs call for inquiry into smart meter roll-out

Government urged to conduct a review of the roll-out of smart meters for electricity and gas, and to intervene to tackle a number of failures Continue Reading
News 23 Jul 2018

Commerzbank creates Hadoop-based platform for business-critical insights

German bank creates an entire new department to build and support a platform to provide business-critical insights Continue Reading
News 20 Jul 2018

PAC doubts justice system transformation programme will be a success

Public Accounts Committee says it’s difficult to see how the government’s “extremely challenging" £1.2bn project to overhaul courts through use of technology “will ever work" Continue Reading
News 13 Jul 2018

Microsoft warns if an email is being sent out of office hours

When Blackberry introduced mobile email, it made everyone permanently connected to work. Now, Microsoft wants to curb this Continue Reading
News 13 Jul 2018

Flexible IT contracts generate savings for HMRC

HMRC’s annual report and accounts show transformation savings are slightly lower than planned as Brexit work means other projects are put on hold, but it’s making significant savings from smaller and more agile IT contracts Continue Reading
News 12 Jul 2018

Traders may not be compliant with new customs IT system by end of March 2019

PAC hearing reveals several issues with getting the Customs Declaration Service ready on time, including that traders probably won’t have enough time to get their systems compatible and compliant with the new IT system Continue Reading
News 12 Jul 2018

CIO interview: Gideon Kay, European CIO, Dentsu Aegis Network

Dentsu Aegis’s European CIO, Gideon Kay, talks about how to transform the organisation into a “digital economy business”, dealing with M&A activity and creating a centralised approach Continue Reading
News 12 Jul 2018

Three-quarters of consumers have interacted with artificial intelligence

Capgemini survey finds 55% of people prefer a mix of AI and humans when they interact with organisations Continue Reading
E-Zine 12 Jul 2018

CW Middle East: Can Saudi Arabia build the Silicon Valley of the Middle East?

In April this year, Saudi Arabia’s crown prince Mohammed Bin Salman visited Silicon Valley in the US to meet tech giants such as Apple and Amazon in its efforts to fast-forward the kingdom’s technology capabilities. Read about its lofty ambitions. Also in this issue, read how demand for skilled IT professionals is increasing rapidly in the Middle East, which is facing a talent crunch. Meanwhile, Gulf Cooperation Council smart city initiatives are gathering momentum. Continue Reading
News 09 Jul 2018

Dutch government IT projects run €1bn over budget

Dutch government IT projects are costing much more money and taking far longer than expected Continue Reading
Blog Post 06 Jul 2018

Just as government starts to get better at major IT projects - enter, Brexit

Slowly, slowly, the UK government is getting better at big IT projects. Thanks to Whitehall watchdog, the Infrastructure and Projects Authority (IPA), we’re able to track the improvements in major ... Continue Reading
News 05 Jul 2018

UK labour market could be harmed by private sector roll-out of IR35 reforms, consultancy warns

As the government continues to consult on extending the IR35 reforms to the private sector, research suggests contractors will not take kindly to the move Continue Reading
Feature 05 Jul 2018

DevOps done right: Securing grassroots support for a top-down DevOps enterprise push

As more and more enterprises rush to join the DevOps movement, practitioners share details of how they secured grassroots support for their senior leadership team's top-down agile adoption mandates Continue Reading
News 04 Jul 2018

Annual IPA report shows state of major government IT projects

None of the 29 government IT projects are given the lowest “red” ranking, but seven projects are rated as “amber/red”, including the Home Office digital borders programme and the NHS e-referral service, meaning successful delivery is in doubt Continue Reading
News 03 Jul 2018

IT service provider HCL acquires sector expertise as part of European strategy

Indian IT services firm boosts its European car industry credentials though multi-million Euro investment Continue Reading
News 02 Jul 2018

Case study: Logistics firm GWC moves from paper to digital HR in three months

Qatar-based logistics firm Gulf Warehousing Company introduced smart appraisals for employees, cut the time it takes to recruit, and gave staff and managers access to accurate HR data by replacing paper systems with human resources software Continue Reading
News 02 Jul 2018

Department for Work and Pensions uses artificial intelligence to crack down on benefits fraud

DWP has made several digital strides, including developing AI to track organised benefits fraud, moved more than 100 digital products to “new hosting arrangements” and made savings on technology contracts, according to its annual report Continue Reading
News 02 Jul 2018

Bolloré Group partners with Alibaba for cloud and co-development

French transportation conglomerate will use Alibaba cloud, and Alibaba will look at using Bolloré's battery technology in its datacentres Continue Reading
Feature 28 Jun 2018

Manufacturers, technology and the fourth industrial revolution

A look at some of the innovations and technology investment focus areas for today’s manufacturing industry Continue Reading
News 28 Jun 2018

Significant challenges remain with HMRC’s customs IT system, says NAO

HM Revenue and Customs has reduced “some risks” in its customs declaration service’s readiness for Brexit, but the tight timetable remains a “major challenge”, says National Audit Office Continue Reading
News 26 Jun 2018

Data locked in legacy systems curbs digitisation plans

Maintaining access to data stuck in legacy systems is costly and limits IT’s ability to work on digital transformation initiatives Continue Reading
News 22 Jun 2018

IBM early findings on disastrous TSB core banking system migration released

Report released by Treasury Committee criticises lack of rigour in preparation for core banking system migration, but TSB says report’s content is out of date Continue Reading