IT project management

Every IT project should begin with two questions: What business problem are we trying to solve. See complete definition.

Opinion 31 Jan 2023
Three outsourcing trends to look out for in 2023

ISG's Andreas Fahr outlines three IT sourcing trends to look out for in the coming year. Continue Reading
News 30 Jan 2023
Former Fujitsu staff under police investigation to face Post Office IT scandal inquiry

Two former Fujitsu IT professionals being investigated for potential perjury will face Post Office Horizon public inquiry in May Continue Reading

News 03 Oct 2019

NatWest bank uses artificial intelligence to predict the future

NatWest is using artificial intelligence to help it paint a more accurate picture of future trends Continue Reading
News 02 Oct 2019

John Lewis Partnership sells its automation to business

The John Lewis Partnership will expand its use of automation technology as its early projects bear fruit Continue Reading
News 02 Oct 2019

HMRC extends contract with Capgemini but embeds flexibility

Department’s technology sourcing programme seeks to access the services of more tech providers, including SMEs and startups Continue Reading
News 01 Oct 2019

Dutch group works on digitising collaborator archives created in aftermath of World War 2

Experiments have been carried out to ascertain the best technology to open up the analogue archives of the Central Archive of Special Justice in the Netherlands Continue Reading
News 01 Oct 2019

Healthcare and technology have cultural similarities, says NHSX CEO

Common factors in healthcare and technology could help bring about a shift in attitudes, says Matthew Gould Continue Reading
News 01 Oct 2019

Interview: James Smith, director of digital, Nationwide Building Society

James Smith says heading up the digital unit at Nationwide Building Society is the best job in the business Continue Reading
News 30 Sep 2019

Dubai’s Precision Group takes manufacturing into the cloud

Head of IT at mould and packaging company talks about leading its digital transformation programme Continue Reading
News 30 Sep 2019

The bots turning businesses into digital transformers

As companies increasingly turn to robotic process automation to accelerate digital transformation, Computer Weekly takes a look at how the market is evolving Continue Reading
News 29 Sep 2019

Private sector warned of ‘brain drain’ risk by putting off prep for April 2020 start of IR35 reforms

Legal firm warns private sector companies about the risks of putting off preparations for the IR35 reforms that take effect next year Continue Reading
Podcast 24 Sep 2019

Podcast: The Computer Weekly Downtime Upload – Episode 31

In this week’s episode of the Computer Weekly Downtime Upload podcast, Caroline Donnelly and Clare McDonald are joined by Ryan Priest for an accidentally transport-heavy chat about the week in tech Continue Reading
News 19 Sep 2019

Direct Line built an insurtech it can tweak a thousand times a day

Insurance group Direct Line has added a new business to its portfolio, designed to let it act as a sandbox for its digital journey Continue Reading
News 12 Sep 2019

5G takes off at Gatwick Airport

Vodafone’s 5G network goes live in airport’s South Terminal Continue Reading
E-Zine 12 Sep 2019

CW Europe: Dutch authorities call temporary halt to datacentre construction

Two Dutch municipalities are putting all datacentre construction on hold while they put together a strategy to help them control developments. A local alderman said datacentres take up a lot of space and place a large burden on the electricity grid. Also read how France is racing ahead of Germany in making the most of service companies in India, and about Google’s plans for a new datacentre and technology training hub in Finland. Continue Reading
News 11 Sep 2019

Digital transformation requires a continuous approach to change

There is no such thing as a one-shot business transformation. It's an on-going approach to deploying new ideas and technologies that grow the business Continue Reading
News 10 Sep 2019

Inside NatWest Ventures

NatWest Ventures is helping NatWest bank to remain relevant to its SME businesses customer community through digital innovation Continue Reading
News 04 Sep 2019

Lack of executive leadership lowers digital project success rate

A new survey has found that IT may be working on projects that do not deliver tangible business benefits Continue Reading
News 04 Sep 2019

Danish MobilePay app moves away from mainframe

Danske Bank’s popular mobile payment app moves from mainframe to open source DataStax Enterprise built on Apache Cassandra Continue Reading
News 04 Sep 2019

Nationwide Building Society harnesses low-code platform

Software development platform makes it quicker to build apps Continue Reading
News 03 Sep 2019

Allied Irish Banks selects cloud platform for digital transformation

Bank is streamlining its operations through a cloud platform from nCino Continue Reading
News 03 Sep 2019

Post Office changes IT leadership reshuffle decision

The Post Office has changed its IT leadership reshuffle weeks after announcing its original plan Continue Reading
News 22 Aug 2019

How IT departments can upskill in the new economy

There is a skills crisis. Traditionally, IT has outsourced to fill the skills gap, but in the gig economy, there are new approaches to sourcing technical skills Continue Reading
E-Zine 22 Aug 2019

CW Nordics: Copenhagen woos tech startups

Copenhagen offers all the advantages startups need to get off the ground and many are setting up with the intention of staying there for the long haul. Also read how shipping giant Maersk is employing a cloud-first strategy to disrupt competition and build innovation, and why three Finnish banks are sharing a core IT platform. Continue Reading
News 21 Aug 2019

Inside Facebook’s engineering culture

An open and transparent culture that encourages developers to take risks and assume the best intent of co-workers has been the defining character of Facebook’s engineering organisation Continue Reading
News 20 Aug 2019

Buyers think SD-WAN is too expensive and complicated

Building and maintaining an SD-WAN is perceived as a complicated endeavour, and the industry’s messages are not getting through, says a new report Continue Reading
News 19 Aug 2019

First government organisation in Bahrain migrates to Amazon Web Services

Sovereign wealth fund’s internal IT team handled migration process, which has slashed the organisation’s technology operational costs Continue Reading
News 16 Aug 2019

London Stock Exchange glitch delays trading

The London Stock Exchange suffered a 90-minute technical outage which prevented early trading in major stocks Continue Reading
News 15 Aug 2019

Dutch province pioneers no-code platform

Software development platform removes the need for expert programmers when adding functionality to applications Continue Reading
News 14 Aug 2019

GDPR faces growing pains across Europe

The General Data Protection Regulation is over a year old now, but it faces challenges across Europe where compliance has taken place at different speeds Continue Reading
Feature 12 Aug 2019

Hop jumps to Pure Storage to avoid big storage complexity

Air France short-haul and regional brand Hop jumps to Pure Storage after coming up against Dell EMC, NetApp and HPE, which all tried to sell it solutions ill-suited to its needs Continue Reading
E-Zine 08 Aug 2019

CW Benelux: Dutch academic hunts the personality behind the hacker

Rutger Leukfeldt, senior researcher on cyber crime at the Netherlands Institute for the Study of Crime and Law Enforcement, is working to help organisations understand the personalities behind criminal hackers. Also in this issue, read about research that shows over half of Dutch organisations admit their knowledge of blockchain is substandard. We also feature an article about ABN Amro’s work with researchers to explore how quantum computing can be used to secure online banking. Continue Reading
News 07 Aug 2019

The $10bn question: Why is the US government’s JEDI cloud contract taking so long to award?

The announcement of who has won the US government’s controversial $10bn, decade-long cloud contract is nearly 12 months overdue. So what’s holding it up? Continue Reading
News 02 Aug 2019

Birmingham City Council ends 13-year IT contract with Capita

Local authority to bring IT services in-house, saying “the time is right to transfer the services back to the council” Continue Reading
News 01 Aug 2019

London Stock Exchange agrees to acquire Refinitiv for £22bn

The London Stock Exchange has agreed to a multi-billion pound takeover of data giant Refinitiv Continue Reading
News 30 Jul 2019

Lack of IT leadership fuels IoT trial failures

Senior IT and business leaders need to get involved in internet-of-things pilots and trials to avoid project failures Continue Reading
News 30 Jul 2019

Why CIOs should focus on trimming their internal email footprint

Better internal collaboration should be part of a CIO’s digitisation arsenal. But there is resistance to change, especially as email is so dominant Continue Reading
News 30 Jul 2019

London Stock Exchange eyes £22bn acquisition of Refinitiv to expand data capabilities

The London Stock Exchange is looking at a huge tech acquisition to provide customers access to a wealth of data services built using the latest technologies Continue Reading
News 29 Jul 2019

TSB takes another £36m hit related to botched IT migration

TSB has been stung for another £36m in costs related to its botched IT migration last year, but managed a profit in its latest six monthly results Continue Reading
Video 27 Jul 2019

CW500 Interview: Jonathan Midgley discusses artificial intelligence (AI)

Jonathan Midgley, director of engineering at Trainline, talks about artificial intelligence (AI) and its impact on businesses Continue Reading
Video 25 Jul 2019

CW500 Interview: Daniel Hulme discusses artificial intelligence (AI)

Daniel Hulme, CEO of Satalia and director of University College London’s business analytics MSc, talks about artificial intelligence (AI) and its impact on businesses Continue Reading
News 25 Jul 2019

Hewlett Packard Enterprise invests big in India

Enterprise IT giant aims to take advantage of India’s fast-growing economy and the country’s wealth of tech talent Continue Reading
Blog Post 24 Jul 2019

Why empathy is key for Data Science initiatives

This is a guest blogpot by Kasia Kulma, a senior data scientist at Mango Solutions When we think of empathy in a career, we perhaps think of a nurse with a good bedside manner, or perhaps a ... Continue Reading
News 24 Jul 2019

Santander brings global digital services under one roof

Spanish banking giant Santander Group is creating a global digital unit as part of its transformation plans Continue Reading
News 23 Jul 2019

Home Office hands EE additional £220m for ESN

Home Office quietly announces a major extension to the ESN project, pumping over £200m of additional taxpayer money into its contract with EE Continue Reading
News 22 Jul 2019

Latest investments in Atom Bank will support cloud platform project

Bank has raised £50m more finance, which will contribute to funding its project to migrate to the cloud Continue Reading
News 18 Jul 2019

Welsh council aims to cut back-office processing costs by 95% through automation

A council in South Wales is expecting to reduce the cost of human resources business processes by up to 95% through robotic process automation Continue Reading
News 15 Jul 2019

US judge dismisses challenge over Department of Defense mega-cloud contract

The US Department of Defense looks set to award a $10bn cloud contract after a legal challenge to the procurement process failed Continue Reading
News 12 Jul 2019

SD-WAN in play: How software-defined solves core business challenges

For foodservice business HMSHost International and chemical products firm Element Solutions, both customers of networking supplier Aryaka, software-defined wide area networking technology is proving its mettle when it comes to solving core business challenges. Find out how. Continue Reading
News 12 Jul 2019

Sweden’s SEB bank uses mob programming across business

Hack day sees 70 developers successfully demonstrate mob programming method that banking group is now using to develop applications in an agile way Continue Reading
News 11 Jul 2019

Draft finance bill dims hopes of private sector reprieve on April 2020 roll-out of IR35 reforms

Publication of the draft IR35 private sector reform legislation dims hopes the government might announce a delay to rolling out the changes in April 2020 Continue Reading
News 11 Jul 2019

Zopa gets in-house tech ready for 2019 bank launch

Peer-to-peer lender tests out banking platforms in anticipation of launching products in the UK before the end of this year Continue Reading
News 10 Jul 2019

CDO interview: Julia Aymonier, École Hôtelière de Lausanne

As organisations transform digitally, the roles of those leading these IT projects are changing too, says Julia Aymonier, CDO at Switzerland-based hospitality school École Hôtelière de Lausanne Continue Reading
E-Zine 09 Jul 2019

Steering a voyage to the cloud at Maersk

In this week’s Computer Weekly, we find out how the world’s largest shipping company, Maersk, is steering a course to public cloud. We analyse SAP’s latest attempts to ease customers’ software licensing concerns. And we hear how one London borough, Hackney, is taking a lead in transforming digital government across the capital. Read the issue now. Continue Reading
News 09 Jul 2019

Deutsche Bank cuts jobs but increases tech spend

Deutsche Bank is making swingeing cuts to its workforce over the next two and a half years and has pinned its hopes on the latest technology to make it possible. Continue Reading
News 04 Jul 2019

Implementing IoT – overcoming barriers to commercial adoption

Tim Wright from the Institute of Telecoms Professionals reports from a recent seminar exploring questions around the barriers to commercial, at-scale adoption of the internet of things, and how to overcome them Continue Reading
News 02 Jul 2019

CPS faces legal ruling over refusal to disclose emails with US on WikiLeaks and Assange extradition

A court will decide whether the Crown Prosecution Service can refuse to neither confirm nor deny the existence of correspondence with US on investigations into Julian Assange and WikiLeaks Continue Reading
E-Zine 02 Jul 2019

The UK manufacturing sector needs a digital upgrade

In this week’s Computer Weekly, the UK manufacturing sector is lagging behind on digital technology – we examine the challenges for the industry in becoming a global leader. Our buyer’s guide looks at enterprise social media and collaboration tools. And we find out how data science is helping to boost cyber security strategies. Read the issue now. Continue Reading
Feature 01 Jul 2019

The changing face of enterprise collaboration

Enterprises are turning to social platforms to optimise communication among their workforces. Computer Weekly looks at some examples Continue Reading
News 28 Jun 2019

Visa modernises B2B global payments through open source blockchain

Visa is modernising cross-border business-to-business payments, with blockchain used to connect participating corporate Continue Reading
News 28 Jun 2019

Interview: How Defra is getting its IT systems ready for Brexit

The director in charge of building and implementing the core systems supporting the department most affected by Brexit talks exclusively to Computer Weekly about the present and future of a new function of hundreds of staff Continue Reading
News 28 Jun 2019

Interview: John Seglias, chief digital information officer, Defra

The tech leader at the government department most affected by Brexit talks about digital transformation and carrying out one of the most complex projects in the public sector Continue Reading
News 26 Jun 2019

Nordic public dispels fears over AI and welcomes its advance

People in the Nordic countries are more welcoming and less fearful of the advance of artificial intelligence than those in other regions Continue Reading
News 25 Jun 2019

Half of Dutch IT decision-makers can’t explain blockchain technology

IT decision-makers in the Netherlands know that blockchain has significant benefits, but half don’t understand how to apply it Continue Reading
News 20 Jun 2019

HCL delivers digital services to Cricket Australia

Cricket governing body chooses Indian IT supplier to expand the boundaries of its customer engagement platforms Continue Reading
Video 17 Jun 2019

Inside MyRepublic’s digital transformation journey

MyRepublic’s group CIO and chief operating officer talks up the company’s digital transformation journey and how it has overcome challenges that stood in its way Continue Reading
E-Zine 14 Jun 2019

CW Europe: Why are Dutch companies slow to take advantage of the IoT?

Many organisations in the Netherlands are missing out on the benefits of the internet of things because they lack awareness of its potential. Also read why construction of Apple's first non-US datacentre has halted in Denmark, and why some scientists have raised questions about the effects of 5G mobile phone radiation on public health. Continue Reading
News 13 Jun 2019

Budgets for customer experience projects grow, but more are stalling

Organisations are spending on advanced analytics to improve customer experience Continue Reading
Feature 12 Jun 2019

Rise in business-led IT spend increases risks and opportunities

Digitally leading businesses benefit from faster time to market, better employee experience and improved finances, but lack of partnership between CIOs and business units can jeopardise progress, says Harvey Nash / KPMG survey Continue Reading
Opinion 11 Jun 2019

Why the rise of IT managed by the business is driving creative thinking

Organisations that encourage business units to implement and run their own IT systems have an edge over competitors that rely entirely on the IT department, research from Harvey Nash and KPMG reveals Continue Reading
News 10 Jun 2019

TSB makes key appointment in IT restructure

Mark Curran moves from CYBG to head up reorganisation that will see control of TSB’s IT transferred to an internal team from parent company’s tech subsidiary Continue Reading
News 10 Jun 2019

Whittard spills the tea about its use of technology

CFO and IT manager of British hot beverages brand Whittard explains the firm’s recent investment in technology ahead of the business’s expansion into China Continue Reading
News 07 Jun 2019

CIO interview: John Finch, Refinitiv

Refinitiv CIO John Finch says finding people with the right level of data science skills is his biggest challenge Continue Reading
News 07 Jun 2019

Apple tackles iPad-to-Mac app portability

Xcode framework enables app developers to use one set of source code to target either iPadOS or MacOS Continue Reading
News 06 Jun 2019

Co-op pushes to make customer care teams more co-operative

The Co-op operates in market segments ranging from funeral care to food, and its customer service strategy was disparate until it adopted Salesforce Continue Reading
News 06 Jun 2019

Half of CFOs frustrated by complex accounting systems

Chief financial officers need to upgrade to easier-to-use accounting systems, but are strapped for time and lack the resources to make the right choices, according to survey Continue Reading
News 04 Jun 2019

Why HR and procurement need to collaborate

A lack of insight into the external skills they use means organisations are missing out on smart human capital management Continue Reading
Blog Post 03 Jun 2019

Take flawless IT project execution with a pinch of salt

The recent story reported in Computer Weekly about Revlon’s SAP woes, illustrates the importance of tech due diligence. Its CTO, Chau Banks, who previously worked as CIO at New York & Company, ... Continue Reading
News 03 Jun 2019

Most of today’s enterprise blockchain platforms will need replacing in two years

Most blockchain platforms currently being used in enterprises will have to be replaced in the next couple of years, says Gartner Continue Reading
News 31 May 2019

SAP disruption leads to Revlon class action lawsuit

Investors at cosmetics giant Revlon are taking action following a bungled SAP ERP deployment Continue Reading
News 30 May 2019

AI struggles with data silos and executive misconceptions

Bosses don’t seem to understand that artificial intelligence needs good data management and a different understanding of end goals compared with traditional IT Continue Reading
News 30 May 2019

Red flags missed during ESN planning process, Home Office admits

The PAC’s latest evidence-gathering session for its inquiry into the delayed and over-budget Emergency Services Network has laid bare a number of crucial errors made over the past few years, and found the Home Office missed a number of warning signs Continue Reading
News 28 May 2019

Saudi Arabia’s largest auto company completes SAP project as part of digital transformation

Abdul Latif Jameel Motors wins SAP Quality Gold Award for digital revamp programme that overhauled performance and efficiency across its business Continue Reading
News 28 May 2019

Dutch IT security firm dumps corporate structure

Boss of Netherlands-based Computest turns to self-management model to make company more nimble Continue Reading
E-Zine 23 May 2019

CW Nordics: Nordea links up with IBM to meet fintech challenge

IBM’s €473m managed services contract with Nordea reflects an increasing trend among Nordic banks to outsource more of their IT to help meet the challenge of fintechs. Also read how a shortage of women in the boardroom is a problem in the Nordics but the tech sector points to a more promising future, and find out why the Norwegian government has launched a regulatory sandbox for the fintech sector. Continue Reading
News 22 May 2019

GoCardless migrates to cloud and gets Google engineering capability

Fintech has moved from an IBM infrastructure as a service to Google’s cloud platform Continue Reading
News 22 May 2019

How Kubernetes’ fifth year is leading to a shift in enterprise IT

As Kubernetes turns five, the Cloud Native Computing Forum (CNCF) plans to make containerisation simple Continue Reading
E-Zine 21 May 2019

Using fintech to fight poverty

In this week’s Computer Weekly, we talk to the Bill & Melinda Gates Foundation to find out how technology is fighting poverty by increasing financial inclusion. We examine how best to manage the challenges of Microsoft’s new plan for ongoing Windows 10 updates. And we find out how data innovation at Lloyd’s of London is supporting a wider digital modernisation at the 330-year-old insurance market. Read the issue now. Continue Reading
News 17 May 2019

École Hôtelière de Lausanne puts Amelia the robot at its core

When Switzerland-based hospitality school EHL began to automate processes, it was met with staff inertia, but that all changed after its benefits became clear Continue Reading
News 16 May 2019

How Open University went from bespoke IT to vanilla SAP

It’s hard convincing users their business processes are a dud. But this is what Chris Youles, chief information officer of the Open University, needed to do to transform the organisation Continue Reading
News 16 May 2019

CIOs want staff with good soft skills to help drive digital change

Effective communication of what is being done and why is vital for organisations implementing digital transformation, survey shows Continue Reading
News 16 May 2019

IT pros hold hope that low-code platforms will help resolve app backlog

Digital transformation initiatives are driving organisations to produce software more quickly, so software developers need to speed up in cutting code Continue Reading
News 09 May 2019

Physical stores – the place to meet your tribe

In a digital world, stores still have a place as community hubs, representatives from Lego, Vans and M&Ms told Retail Expo Continue Reading
E-Zine 09 May 2019

CW Benelux: Netherlands offers young hackers re-education

Young hackers in the Netherlands are being rehabilitated through punishments that educate rather than incarcerate. Also read how almost 90% of businesses in the Netherlands are barely aware of the competitive advantages the IoT can offer them, and why Dutch sat-nav pioneer TomTom is focusing on the business-to-business sector. Continue Reading
News 08 May 2019

Finnish gaming company PAF migrates to the cloud

Move to Amazon Web Services cloud brings scalability to gaming company that gives part of its profits to good causes Continue Reading
E-Zine 07 May 2019

Nurturing innovation at DWP

In this week’s Computer Weekly, we find out about the Department for Work and Pensions’ Innovation Dojo and how it’s helping to try out new digital ideas. We look at Anthos, Google’s new multicloud platform which the supplier claims will redefine enterprise IT. And we report from the NCSC cyber security conference, where experts discussed the lessons learned from recent high-profile attacks. Read the issue now. Continue Reading
News 03 May 2019

From friction-filled to till-free: The path to a checkoutless Sainsbury’s store

Daniel Hills, group digital product manager for Sainsbury’s, tells Retail Expo the journey his team had to take to eventually launch a till-free store trial featuring its new shopping app Continue Reading
Video 01 May 2019

CW500 Interview: Mattie Yeta, sustainability lead, Defra

In this CW500 club video, Mattie Yeta, sustainability lead, Defra talks about Ethics and sustainability in IT and what this means to IT leaders Continue Reading
Video 01 May 2019

CW500 Interview: Nadine Thomson, digital technology consultant and advisor, News UK

Nadine Thomson, digital technology consultant and advisor, News UK, talks about ethics and sustainability in IT and what this means to IT leaders Continue Reading
E-Zine 30 Apr 2019

Inside Huawei

In this week’s Computer Weekly, we visit the new campus of Chinese networking supplier Huawei to find out what the firm thinks of the controversy raging about the security of its products. Our latest buyer’s guide examines the technologies and best practices in storage optimisation. And we look at the latest opportunities for making the most of technology in schools. Read the issue now. Continue Reading
News 29 Apr 2019

Danske Bank and IBM bring AI to banking IT

Artificial intelligence partnership is designed to reduce the risk of major IT outages and keep the bank’s customers happy Continue Reading
News 18 Apr 2019

Etihad Airways automates customer and luggage journey monitoring

National airline of United Arab Emirates, Etihad Airways, will improve passenger journeys through automated monitoring Continue Reading